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Windsor & Maidenhead Council

Call 01628 683800

Windsor & Maidenhead Council is the council authority for the Royal Borough of Windsor and Maidenhead in Berkshire. It is based in the Town Hall in Maidenhead and the main contact number is 01628 683800.



Windsor & Maidenhead Council offer a wide range of services to the people of the area including school and education services, housing and leisure activities.

If you have a query as a resident about council tax, you can get in touch with the council. There is an online account management facility you can set up and you can pay your council tax through the website.  You can also set up direct debits to pay each month. If you need to check about council tax reductions or inform of a change of details, ring the number or use the online form.

The council has a department that handles all queries and services relating to health and social care. This can include adult social care strategy and help with assessing your care and support needs. You can find out about the Blue Badge scheme and services for people with mental health issues.  There is also even information about the flu jab scheme as well as getting equipment and adaptations to help you manage.

The council operate libraries around the area and other services so if you want to find out about leisure services, you can contact them on the above number or use the website which has a section for library services and even to find out about mobile libraries covering the area.

Windsor & Maidenhead Council - MapWards

The council is divided into 22 wards, each with one or more councillors representing it. These are:

  1. Ascot and Cheapside
  2. Belmont
  3. Bisham and Cookham
  4. Boyn Hill
  5. Bray
  6. Castle without
  7. Clewer East
  8. Clewer North
  9. Clewer South
  10. Cox Green
  11. Datchet
  12. Eton and Castle
  13. Eton Wick
  14. Furze Platt
  15. Horton and Wraysbury
  16. Hurley and Walthams
  17. Maidenhead Riverside
  18. Old Windsor
  19. Oldfield
  20. Pinkneys Green
  21. Sunningdale
  22. Sunninghill and South Ascot

Contact the council

There are various ways to contact the council.  There is the main contact number 01628 683800 which gets your through to the switchboard in the Town Hall. There are also a number of departments that are open seven days a week through the three services hubs at Windsor, Maidenhead and Ascot libraries. These services include:

  • Council tax,
  • Benefits,
  • Garden waste,
  • Missed bin collections,
  • Assisted and special waste collections,
  • Street lighting,
  • Reporting potholes and fly tipping,
  • Housing information,
  • Parking,
  • School admissions,
  • Licensing,
  • Blue badges queries

You can also access many of the services online via the website where there is an online contact form to send information about your query.  The website also has an My Account area where you can access a number of services including paying for your council tax and reporting a problem.  Finally, there is an area of the website to find out about services and facilities in your immediate area and get more information about them.