This call connection service is Them Telecom Ltd.
The direct number can be found at a lower
cost here

Very Contact Number

Call connection service.

Our call connection service is charged at £6 on
connection plus your phone company's access charge.

Have a pen and paper ready to take down the direct number or your recording reference number.

Very customer services – 0800 092 3355

To speak to the customer services team at Very, you can call 03448 222 321.  Here you can order a new catalogue or manage your account.  This is where to ring for changes of address or to update other details to continue receiving their correspondence.

You can also use this number for clearance sale information on any of their catalogue sections.  If you are unhappy with an item, you can also arrange a refund through this number or find out about the returns process.

You can call this number for the same cost as ringing other local rate numbers, 01 or 02 numbers.  If you have free minutes on your contract, then often the calls are free.  Otherwise, you will pay an access charge plus a per minute rate.  Lines are open 7-11 7 days a week but are closed some bank holidays.

Complain to Very – 03448 222 321

If you need to make a complaint about some aspect of your dealings with Very, you can ring 03448 222 321.  Here you can complain about items delivered in a damaged condition or defective items.  If you think you have been overcharged or unfairly had charges added, you can ring this number.  You can also escalate to the Financial Ombudsman if you are unhappy with their response.  There is also a correspondence address to send a complaint or other paperwork to:

Shop Direct – Very Complaints,

Skyways House,

Speke Road,



L70 1AB,

United Kingdom

Place a telephone order – 08448 222 321

If you want to place an order over the telephone, then you can ring 08448 222 321.  This line helps with all categories from their catalogue from women’s wear to home items.  This includes electrical items such as TVs and smartphones.  They also offer white goods such as cookers and fridges as well as furniture such as sofas.  Calls are charged at 7p a minute from landlines and mobiles will usually cost more.

Very credit card – 0333 000 0064

If you want to apply for a credit card from Very, you need to all 033 000 0064.  You can find out about the APR, upgrade to a different type of card from them or add another cardholder to the account.  You can also get help if you are struggling with payments or if your card has been lost or stolen and you fear it may be used fraudulently.

Very Contact Number

Extended warranty insurance – 0844 822 4706

If you want to take an extended warranty from Very, you need to call 0844 822 4706.  This service is for items that have suffered a breakdown, an accident or a technical fault to save you being out of pocket.  You can also ring the number to renew your policy or to make a claim.  You can also upgrade to add free replacement cover if an item cannot be repaired.

Home insurance – 0800 072 6349

If you want to get a quote for home insurance from Very, you can call 0800 072 6349.  You can also add to your existing cover or renew an existing policy with them.  Should you need to cancel your policy or move it to another property, just ring this line.  For flood or fire damage claims, ring this line for emergency accommodation and to make a claim.  You can also ring it if you have experienced a burglary.

Shopping payment protection insurance (PPI) – 0344 811 1220

If you had Payment Protection Insurance (PPI) from Very and want to cancel the policy, you can ring 0344 811 1220.  You can also claim for full compensation if you were unaware that you had a policy.  If you need to claim on the policy for unemployment, illness or death then you can use the numbers below:


Very shopping payment protection insurance (PPI) phone number




General PPI enquiries

0344 811 1220

Make a PPI claim

0800 092 1920

Life PPI claims

0800 111 4121

Loan customer support – 0121 693 9106

If you need to speak to someone about your Very loan, you can ring 0121 693 9106.  Here you can find out about your current APR, extend your borrowing or let them know if you are having trouble financially.  You can also clear an outstanding balance by calling the line.  This is an existing customer only service as Very no longer offer new loans.  Lines are open 9-7 weekdays and 9-1 Saturdays, closed Sundays and bank holidays.

Very UK contact numbers in full



Customer services including complaints

03448 222 321

Place an order (any items)

08448 222 321

Extended warranty insurance queries

0844 822 4706

Very home insurance queries

0800 072 6349

Shopping insurance enquiries

0344 811 1220

Make a claim (PPI)

0800 092 1920

Life claims (PPI)

0800 111 4121

Loan customer support (existing customers)

0121 693 9106

Other ways to get in touch with Very

As well as their various helplines you can reach Very in writing, by email and through social media profiles.

Write to Very

You can write to Very on their below address for any queries but be aware that these will take longer to receive a response than when you phone them.  And don’t send sensitive information such as card numbers or bank details:



Customer Excellence,

Sandringham House,

Sandringham Avenue,


CM92 1LH,

United Kingdom.

Email Very

For assistance via email, send your query to including tracking an order and credit limit queries

Contact Very via Social Media

You can contact Very via their social media profiles on all the main sites but always be careful about sending sensitive information as most are not secure.






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