Tower Hamlets Council

Call 020 7364 5020

Tower Hamlets London Borough Council is responsible for the general council services for the Tower Hamlets area of Greater London.  It is headed by a directly elected mayor. It was formed in 1963 from three local authorities into a single council.

The council is available to help local residents and businesses with a range of services.  These including being able to pay for services such as council tax or business rates, to report problems such as anti-social behaviour or to apply for benefits, parking permits or get housing.

The council is divided into 20 wards:

  1. Bethnal Green
  2. Blackwall and Cubitt Town
  3. Bow East
  4. Bow West
  5. Bromley North
  6. Bromley South
  7. Canary Wharf
  8. Island Gardens
  9. Lansbury
  10. Limehouse
  11. Mile End
  12. Poplar
  13. Shadwell
  14. Spitalfields and Banglatown
  15. St Dunstan’s
  16. St Katherine’s and Wapping
  17. St Peter’s
  18. Stepney Green
  19. Weavers
  20. Whitechapel

Contacting the council

The council has its main offices in the Town Hall, Mulberry Place, 5 Clove Crescent, E14 2BG.  The main contact number for the council is 020 7364 5020 and their website is https://www.towerhamlets.gov.uk.  The website can be used to contact them, to pay for a range of services and to get more information.

There are also different contact numbers for the various departments.  Children’s services are the first point of contact for everything to do with children including schools, social services and foster and adoption and can be reached on 020 7364 5006.

For help and advice about council tax, ring 020 7364 5002 or the 24-hour payment line is 020 7364 3800.  For housing benefits, you can call 020 7364 5001 while the general housing options number is 020 7364 7474.  If you have a planning and development query you can contact the department on 020 7364 5009.

If you are uncertain which department you need to speak to, the main switchboard number is 020 7364 5000.  And if you have a problem outside opening hours, you can call the out of hours service on 020 7364 7070 to get help for urgent issues.