This call connection service is Them Telecom Ltd.
The direct number can be found at a lower
cost here

Thames Water Customer Service

Call connection service.

Calls cost £6 plus your phone company's Access Charge

Have a pen and paper ready to take down the direct number or your recording reference number.

Query About Your Account

Thames Water is the water and sewage company for the London area as well as for much of the Thames Valley.  The company is responsible for supplying homes and businesses with fresh water and also the removal of wastewater or sewage to their treatment plants.  This new Thames Water customer service number is a quick and easy way to talk to the company about anything from bill queries to leaks or additional protection for your home.

As a water supply company, Thames Water is one of the people who we pay water rates to. This means you will receive an annual bill and will most often have payments taken out of your account each month.  If there are any problems with this bill or the payments that are taken, you can use this customer services number to speak to the company about the issues.  You can also notify them of a change of bank details through this number.

Moving Home

If you are moving home, you can use this number to advise them of the new details.  If the new property remains within their area, they can swap your account from one address to another.  If you are moving outside their area, they can help you find out who your new supplier would be.

You can also use this number to contact the company regards a problem or emergencies such as a water leak or sewage issue.  They can then arrange for technicians to visit the property or area of the problem to assess the cause and see what steps are needed.

Finally, the number serves as a contact point for the home emergency products that the company offer.  These protect plumbing and other essential services around your home and you can contact customer services on this number to arrange an emergency visit or a regular maintenance call.

Thames Water Customer Service Number


Thames Water Emergency Number


Thames Water Contact Number