Tesco Contact Number: 0800 50 55 55

0843 133 7279

If you need to contact a Tesco customer advisor, you can ring either 0843 133 7279 or the freephone number 0800 50 55 55.  Lines are open 8-8 Monday to Saturday and from 9-6 Sundays.

Mobile users can click on the number above to call this company.

Tesco Contact Number

This is a non affiliated call connection service. The call connection telephone numbers supplied by phonethem.co.uk are charged at 7p for the first minute and then 7p per minute plus your phone companies access charge. Callers must be over the age of 18.

Customer Services – 0800 50 55 55

You can call either the local rate number 0330 123 4055 or the freephone number 0800 50 55 55 to get in touch with the Tesco customer service team.  They handle general queries, complaints and also provide information about your local store.  There is another number you can use for the same purpose – 0843 133 7279.  Lines are open from 8-8 apart from Sundays when they are open 9-6.  Costs for calls can be found at the end of the webpage.

Tesco also have an online contact form to send a message to the team which can be found at https://www.tescohelp.com/tesco/forms/cs_form.html

Groceries – 0800 323 4040

For Tesco groceries queries you can all 0300 123 4040 or freephone 0800 323 4040.  Lines are open 7-11 apart from Sundays which are open 10-10.  

These numbers can answer queries about the availability of items in store, refund options, item pricing and payment options.  You can also query about allergy related issues on this number.

Tesco Direct – 0800 323 4050

You can call Tesco’s non-food department on either 0330 123 4050 or freephone 0800 323 4050.  This number accesses the non-food department for queries about electric goods, household products, furniture, clothing and any other areas of the store.  You can use it for delivery information, manage orders, change a delivery and manage your Tesco account.  Lines are open 8-11 weekdays, 8-8 Saturdays and 10-6 Sundays.

There is also a customer support live chat facilities online at https://www.tescohelp.com/tesco/forms/direct_form.html and additional information on the Tesco Direct website at http://www.tesco.com/direct/

Clubcards – 0800 591 688

The Tesco Clubcard team can be reached on either 0330 123 1688 or freephone 0800 591 688.  Lines are open 8-8 weekdays and 9-6 Saturdays.  This number is for lost or damaged cards, changing your account information, lost passwords and missing points.

There is also an online form where you can view and print statements and vouchers and request replacement cards – https://www.tescohelp.com/tesco/forms/clubcard_form.html.  You can also write to the company at:

Tesco Clubcard,

FREEPOST,

TESCO SCO 5043,

Dundee,

DD2 9XU,

United Kingdom.

TESCO Contact Number

Clubcard Boost – 0808 100 0707

For the Tesco Clubcard Boost, you can call either 0330 123 0707 or freephone 0808 100 0707.  Here you can see about changing your points into rewards, ordering Boost vouchers or the delivery details of your vouchers.  Alternatively, you can write to:

Tesco Clubcard Boost,

PO Box 654,

Crawley,

RH10 1RG,

United Kingdom.

F&F Clothing – 0330 123 4070 / 0800 323 4070

F&F is the Tesco clothing department and you can reach them on either 0330 123 4070 o freephone 0800 323 4070.  These numbers handle all queries such as stock availability, order information and sizing.  It also handles school uniform queries and information about offers and clearance deals.  There is also a dedicated website section at http://www.tesco.com/direct/clothing/

F&F on Social Media

The clothing range F&F also have their own dedicated social media profiles which you can see at:

Wine by the Case – 0800 323 4080

  • Tesco offers a wine by the case service which can be called on 0330 123 4080 or freephone 0800 323 4080.  Here you can check about ordering wine, making payments and your account information as well as the progress of an order.

Wine Advisors – 0800 323 4088

  • Tesco’s wine advisors can be reached on 0330 123 4080 or freephone 0800 323 4080.  The service is free (save the call costs) and helps you find the perfect wine for a meal, a party or other event.  All advisors are trained by the Wine and Spirit Education Trust (WSET).  There is also a dedicated email address at [email protected]

Technical Support – 0800 323 4060

  • If you need technical support regarding a Tesco product, you can ring either 0330 123 4060 to freephone 0800 323 4060.  This number can help with any electronic goods bought from the store including the Hudl tablet range.  There is also technical support on the website for specific departments which can be accessed through http://ttselectrical.custhelp.com/app/ask/

Tesco Mobile

Tesco Mobile General Enquiries – 0345 301 4455

  • Tesco Mobile has a general number 0345 301 4455 or 4455 from the mobile itself where you can speak to a customer services advisor.  This number is ideal if you are unsure which department you need as well as for general price and new phone information.  Calls cost 12p per minute and more from mobiles but inclusive calls should count towards this.  Lines are open 8-9 weekdays, 8-8 Sat and 10-6 Sun.

Live Chat

Tesco Mobile – All popular helplines

  • General Customer Care – 0345 301 4455 (or dial 4455 from a Tesco Mobile phone)
  • Pay Monthly customers – Upgrades – 0800 030 4422 (or dial 4422 from a Tesco Mobile phone)
  • Pay Monthly customers – Sales – 0800 433 4990
  • Pay as you Go customers – 0800 323 4050
  • Pay as you Go customers – Top-Ups – 4444
  • Pay as you Go customers – Show Balance – *#10#

Tesco Bank Contact Numbers

  • Tesco offers a number of financial products under their brand including debit and credit cards, bank accounts, insurance and mortgages.  There are specific departments for the different products and lines are open 24/7.  There are also technical helplines open from 8-10 every day – calls are charged at 12p a minute and 3-45p a minute from landlines with inclusive minutes counting towards the cost until otherwise specified.You can also visit the website http://www.tescobank.com/help/contact-us/ or connect with the department on social media:

Tesco Credit Cards – 0345 300 4278

  • The Tesco credit card team can be reached on 0345 300 4278.  This is for general queries or to reach a specific card department, direct numbers being available below.  The calls are local rate costs and are open all day, every day.  Minicom users can call 0345 671 0676.

    All helplines for Tesco Credit Card customers

    • Lost or Stolen Tesco Credit Card (UK) – 0345 300 4278
    • Lost or Stolen Tesco Credit Card (Overseas) – +44 1268 50 80 27*
    • Apply for a Tesco Credit Card – 0345 300 4278
    • Tesco Online Banking / App (Mobile Banking) Help – 0345 300 3511
      • Minicom (Textphone) Number – 0345 671 0674
      • Typetalk Number – 18001 0345 300 3511
    • Payment Protection Insurance (PPI) Claim – 0344 543 1036
    • Tesco Card Protection Plan** – 0344 848 2914
    • Tesco Identity Protection (Claims & Queries)** – 0344 848 4277
    • Tesco Customers in Financial Difficulty – 0345 301 4971
    •  An online financial difficulty help page can be found at http://www.tescobank.com/help/financial-difficulty/

    * International rate telephone line, costs will vary

    ** Use these numbers only if you have a Identity Protection policy with CPP

    You can also write to Tesco Credit Card using the official postal address:

    Tesco Bank Credit Card Operations,

    PO Box 27028,

    Broadway One,

    Glasgow,

    G2 9FT,

    United Kingdom.

Tesco Current Accounts – 0345 835 3353

  • To contact someone about Tesco’s current accounts you can ring 0345 835 3353.  Calls are charged at local rates and are open 24-7.  Minicom users can ring 0345 366 6471.  The number is for general queries about accounts while specific departments can handle certain queries.

    All phone numbers for Tesco Current Accounts

    The basic line is open 24-7 but technical lines are open from 8-10 every day.  Calls to 03 numbers are the same as local rate calls and free minutes allowances should cover them:

    • Suspected Account Fraud & Lost/Stolen Credit Card (within the UK) – 0345 835 3353
    • Suspected Account Fraud & Lost/Stolen Credit Card (International) – +44 141 278 6081
    • Tesco Online/Mobile Banking Assistance – 0345 300 3511 (0345 671 0674 on Minicom/textphone; 18001 0345 300 3511 if using Typetalk)
    • Tesco Customers in Financial Difficulty – 0345 301 4971(http://www.tescobank.com/help/financial-difficulty/)

    International call costs naturally apply when phoning from overseas.

    You can write to the current account team at:

    Tesco Bank,

    PO Box 17430,

    Edinburgh,

    EH12 1HZ,

    United Kingdom.

    Note that you should not use this address if you are depositing a cheque by post.

    You can also access the FAQs on the website and their Contact Us section at http://www.tescobank.com/current-accounts/contact-us/

Tesco Bank Savings & Clubcard Plus – 0345 678 5678

  • If you want to speak to the Savings and Clubcard Plus teams at Tesco, you can call 0345 678 5678.  Minicom users can call 0345 671 0672 while Type talk users can call 18001 0345 678 5678.  Numbers are for customer services queries about products offered while there are specific numbers for the departments below.  All calls are charged at local rate unless stated otherwise and lines are open 8-10 weekdays, 9-5 weekends while technical lines are open 8-10 each day.

    Tesco Bank Savings & Clubcard Plus Phone Numbers

    • Apply for Tesco Savings Account – 0345 678 5678
    • Stolen/Lost Tesco Card or Suspected Savings Account Fraud – 0345 678 5678
    • Tesco Online Banking/Mobile Banking App Help – 0345 300 3511
      • Textphone (minicom) – 0345 671 0674
      • Typetalk – 18001 0345 300 3511

Tesco Loans – 0345 600 6016

  • Tesco Bank also offers loans and the department dealing with these can be reached on 0345 600 6016.  This is to get information about loans and to make an application while there is also an online application form at http://www.tescobank.com/loans/.  Minicom users can ring 0345 671 0675 or for Type talk, call 18001 0345 600 6016.  Lines are open 8-8 weekdays and 9-5 weekends.If you are suffering financial difficulty, you can ring 0345 301 4971 to talk to a dedicated advisor.

Tesco Bank Mortgages – 0345 217 2050

  • Tesco also offers mortgages and you can speak to the dedicated team on 0345 217 2050 to 0345 055 0607 for Minicom users.  This is a general customer services number that lets you find out more about mortgage products and to make an application.  You can also do this online at http://www.tescobank.com/mortgages/.  Lines are open from 8-9 weekdays and 9-4 Saturdays but are closed Sundays.

Tesco Travel Money – 0845 366 0103

  • If you are travelling abroad and want to place a travel money order through Tesco Bank you can call 0845 366 0103.  This also lets you query exchanges rates at 2p a minute call costs.  For existing orders ring a local rate number 0345 366 0103 and Type talk users can add 18001 before either number.  Lines are open 24-7 except for Bank Holidays.

Tesco Car Insurance (Standard) – 0345 246 2895

  • Tesco Bank offers car insurance and you can ring the department on 0345 246 2895 or 0113 209 3098 if calling from a mobile.  Policies are wide-ranging and suitable for a wide range of drivers.  Information on how to make a claim depending on the underwriter and how to make a complaint are detailed below.  All calls are local rate which cost 12p a minute from landlines and up to 45p a minute on mobiles although inclusive calls will usually count.  Lines are open 8-9 weekdays and 9-5 weekends.

    More helplines

    • Tesco car insurance quote – 0345 366 8631
    • Key Cover Claims (customers) – 0345 366 0228
    • Breakdown Assistance (customers) – 0800 003 001 (Freephone number)

    Tesco Car Insurance – how to make a claim

    Contact your Policy Underwriter

    POLICY NUMBER

    UNDERWRITER

    CONTACT NUMBER

    Ends with a letter

    Tesco Underwriting Ltd

    0345 677 3377*

    Starts with 10

    Sabre Insurance Company Ltd

    0345 678 4444

    Starts with 615

    Covea Insurance Plc (formerly Provident Insurance Plc)0345 678 2222*
    Starts with 3VAviva Insurance Ltd

    0345 030 7373*

    Starts with 4669629L

    AXA UK Plc0345 504 5389
    Starts with R3121Zenith Insurance Plc

    0330 024 0014

    Contact your Optional Extras Underwriter

    UNDERWRITER

    CONTACT DETAILS

    Tesco Glass Line

    (Provided by National Windscreens)

    0345 677 8888

    Motor Legal Protection (Tesco Legal Guard)

    Use the above ‘Policy Underwriter’ table to contact your particular car insurance provider

    RAC Breakdown Assistance

    0800 003 001 (Freephone number)
    Key Cover

    0345 366 0228

    Upgraded Courtesy Car Cover

    Use the above ‘Policy Underwriter’ table to contact your particular car insurance provider
    Driver Injury Cover

    0345 300 0680 (you must phone your motor policy provider before ringing this number)

    Tesco Car Insurance – how to make a complaint

    UNDERWRITER

    CONTACT NUMBERPOSTAL ADDRESS
    Motor Legal Protection (Tesco Legal Guard)0345 677 3377

    Customer Relations Manager, Freepost RSJB-RYLK-JKUX, Tesco Bank Complaints, PO Box 277, Newcastle Upon Tyne, NE12 2BU, United Kingdom.

    Tesco Glass Line

    0345 677 3377

    Customer Relations Manager, Freepost RSJB-RYLK-JKUX, Tesco Bank Complaints, PO Box 277, Newcastle Upon Tyne, NE12 2BU, United Kingdom.

    RAC Breakdown Cover

    0800 015 6836 (for Euro Plus Cover call 0800 015 6837)

    Tesco Breakdown Customer Care, RAC Motoring House, Great Park Road, Bradley Stoke, Bristol, BS32 4QN, United Kingdom.

    Key Cover

    0345 366 0228

    Complaints, Keycare, 2-3 Quayside House, Quayside, Salts Mill Road, Shipley, West Yorkshire, BD18 3ST, United Kingdom

    Upgraded Courtesy Car Cover

    0345 677 3377

    Tesco Underwriting, Floor 2, Q8 Quorum Business Park, Newcastle Upon Tyne, NE12 8BU, United Kingdom

    Driver Injury Cover

    0345 300 0680

    Tesco Underwriting, Floor 2, Q8 Quorum Business Park, Newcastle Upon Tyne, NE12 8BU, United Kingdom.

    If you need to complain about a car insurance policy, you can ring 0345 366 1309 or 0113 820 9992 from a mobile.  You can also write to:

    Customer Relations Manager,

    Freepost RSJB-RYLK-JKUX,

    Tesco Bank Complaints,

    PO Box 277,

    Newcastle Upon Tyne,

    NE12 2BU,

    United Kingdom.

Tesco Young Drivers’ Box Insurance – 0330 022 2202

  • For young drivers’ insurance queries and quotes, you can call 0330 022 2202.  Here you can find about a quote (also available online at http://www.tescobank.com/car-insurance/young-drivers/index.html) as well as for general queries.  There are numbers below for specific queries.  Lines are open 8-8 weekdays, 9-4 Saturday and 10-4 Sunday.  Calls cost 12p a minute from landlines and up to 45p a minute from mobiles with inclusive calls usually counting.

    Further helplines for Tesco Young Drivers’ Box Insurance

    • Make a Claim (use this number if you are unsure what type of claim you need to make) –  0330 022 2525
    • Windshield Claim – 0330 022 9449
    • Young Drivers’ Tesco Breakdown Assistance – 0333 202 1897
    • Tesco Key Cover Claims – 0345 366 0228
    • Young Drivers’ Box Installations – 0121 332 1220
    • Complaints about Tesco Bank Young Drivers’ Insurance – 0330 022 2202

Tesco Home Insurance – 0345 246 2904

  • For Tesco Bank home insurance, you can ring 0345 246 2904 or from a mobile ring 0113 209 3099.  These are general enquiry lines where you can get a quote from 0345 366 8632.  The website also offers quotes at http://www.tescobank.com/home-insurance/.  Details for complaints are below.  Claims lines are open 24-7 while other lines are open 8-9 weekdays and 9-5 weekends.  All calls are local rate charged.

    Tesco Home Insurance Claims

    Consult your policy schedule to identify your underwriter and policy number.

    UNDERWRITER

    CONTACT DETAILS

    Tesco Underwriting Ltd

    0345 677 7222
    AXA Insurance UK plc

    0330 024 0387

    Towergate Underwriting Group Ltd

    0330 123 5543

    Royal & Sun Alliance Insurance plc

    0345 078 7535

    Legal & General Insurance Ltd

    0345 070 1307

    Tesco Home Insurance Home Emergency & Family Legal Guard Claims

    CLAIM TYPE

    INSURANCE PROVIDER/LINE TYPECONTACT NUMBER

    Home Emergency cover claims

    Tesco Bank Home Insurance

    0330 123 1963

    Home Emergency cover claimsFinest Home Insurance

    0330 123 1964

    Family Legal Guard

    Legal Helpline0345 120 1342
    Family Legal GuardClaims Line

    0345 120 1339

    Home Insurance – Complaints about Claims

    To make a complaint about your Tesco home insurance claim, phone the number specific to your policy underwriter (found on your schedule).

    UNDERWRITER

    CONTACT NUMBERPOSTAL ADDRESS
    Tesco Underwriting Ltd0345 677 7222

    Tesco Bank, PO Box 591, Eastleigh, SO50 0HH, United Kingdom.

    AXA Insurance UK plc

    0330 024 0387

    Axa Insurance, PO Box 300, Lancaster, LA1 1GB, United Kingdom.

    Towergate Underwriting Group Ltd

    0330 123 5543

    Towergate Insurance, PO Box 300, Lancaster, LA1 1GB, United Kingdom.

    Royal & Sun Alliance Insurance plc

    0345 078 7535

    Customer Relations Team, PO Box 2075, Livingston, EH54 0EP, United Kingdom.

    Official email address: [email protected]

    Legal & General Insurance Ltd

    0345 070 1307

    Legal & General, PO Box 1429, Birmingham, B5 4UT, United Kingdom.

    To make a complaint about your home insurance through Tesco, not involving a claim you can ring 0345 366 1310 or 0113 820 9993 from a mobile.  You can also write to:

    Customer Relations Manager,

    Freepost RSJB-RYLK-JKUX,

    Tesco Bank Complaints, P.O. Box 277,

    Newcastle Upon Tyne,

    NE12 2BU,

    United Kingdom.

Tesco Pet Insurance Contact Number – 0345 078 3895

  • For Tesco pet insurance, you can call 0345 078 3895.  There are several policies available depending on the animal and level of cover required and you can find out about these on this number.  Minicom users can ring 0800 300 836.  There are also specific departments below with calls charged at local rates.  Non-claim lines are open 8-8 weekdays, 9-5 Saturdays and 10-5 Sundays.

Tesco Travel Insurance Phone Number – 0345 293 9475

  • Tesco offers travel insurance and you can reach the team on 0345 293 9475.  This is a general customer service number where you can also update medical information.  For more specific departments, see the list below.  Emergency lines are open 24-7 while non-claims lines are open 8-8 weekdays, 9-4 Saturdays and 10-5 Sundays.  0345 numbers are charged at UK local rates which calls from abroad will cost more.

    Tesco Travel Insurance Contact Numbers – List

    • New customers seeking Tesco travel insurance quote – 0345 293 9474
    • Travel Claims hotline – 0345 677 7555
    • 24 hour medical emergency helpline (USA and Canada) – 011 23 8064 4633*
    • 24 hour medical emergency helpline (Europe and any other country – excluding USA and Canada) – +44 23 8064 4633*
    • Renew your policy 0345 293 9476

    You can also write to Tesco for travel insurance matters using the postal address:

    Tesco Travel Insurance,

    Prospect House,

    Trentham Lakes North,

    Stoke on Trent,

    ST4 4TW,

    United Kingdom.

Tesco Life Insurance Phone Number – 0800 015 7586

  • Tesco’s life insurance team can be reached on 0800 015 7586 for new and existing customers.  You can also make a claim by ringing the number on policy documents or by checking with your provider below:

    POLICY PROVIDER

    POLICY DATECONTACT NUMBERLINE AVAILABILITYPOSTAL ADDRESS
    Aviva16th September 2012-onwardsClaims:  0800 015 1142

    Non-claims: 0800 302 9604

    Claims: 8am-8pm Monday- Friday, 8:30am-5pm Saturday, 10am-4pm Sunday

    Non-Claims: Monday to Friday 8am-8pm and Saturday 9am-2pm

    Tesco Bank Life Insurance, PO Box 520, Norwich, NR1 3WG, United Kingdom.

    Friends Life/Friends Provident

    4th December 2009-15th September 20120800 917 9566Monday-Friday 8:30am-6pm

    Tesco Life Insurance, Friends Life, PO Box 1550, Salisbury, SP1 2TWM, United Kingdom.

    Countrywide Assured plc (formerly Protection Life/Direct Line Life)

    15th February 2006-3rd December 20090345 300 4550*Monday to Friday 9am-5pmTesco Life Insurance, Countrywide Assured Plc, PO Box 2923, Romford, RM7 1PE, United Kingdom
    Norwich UnionTaken out on or before 14th February 20060800 068 6800Monday to Friday 8am-8pm Saturday 9am-5pm

    Tesco Bank, PO Box 569, Norwich, NR1 3XX, United Kingdom.

    Call costs

    • 0800 numbers – free from all UK lines
    • 0345 numbers –  local UK rates – up to 12p from landlines, up to 45p from mobiles, and calls can be free under inclusive free minutes tariffs.

Important Tesco Contact Numbers

  • DEPARTMENT

    CONTACT NUMBER*FREEPHONE NUMBER**

    General Customer Services

    0330 123 40550800 50 55 55
    Groceries queries0330 123 4040

    0800 323 4040

    Tesco Direct queries0330 123 4050

    0800 323 4050

    Clubcard queries

    0330 123 16880800 591 688

    Clubcard Boost queries

    0330 123 0707

    0808 100 0707

    F&F Clothing queries0330 123 4070

    0800 323 4070

    Wine by the Case queries

    0330 123 40800800 323 4080

    Speak to Tesco Wine Advisors

    0330 123 40880800 323 4088

    Technical Support (all)

    0330 123 4060

    0800 323 4060

    Tesco Mobile General0345 301 4455 (or call 4455 from your tesco mobile)

    NA

    Tesco Mobile – Pay Monthly (Upgrades)(see right)

    0800 030 4422 (or call 4422 from your Tesco Mobile)

    Tesco Mobile – Pay Monthly (Sales)

    (see right)

    0800 433 4990

    Tesco Mobile – Pay As You Go

    (see right)0800 323 4050

    Tesco Credit Card

    0345 300 4278NA

    Tesco Current Accounts

    0345 835 3353

    NA

    Tesco Savings0345 678 5678

    NA

    Tesco Loans

    0345 600 6016

    NA

    Tesco Mortgages

    0345 217 2050

    NA

    Tesco Travel Money 0845 366 0103***

    NA

    Tesco Car Insurance (Standard)

    0345 246 2895 / 0113 209 3098 (mobile)NA
    Tesco Young Drivers’ Box Insurance 0330 022 2202

    NA

    Tesco Home Insurance

    0345 246 2904 / 0113 209 3099 (mobile)NA

    Tesco Pet Insurance

    0345 078 3895

    NA

    Tesco Travel Insurance 0345 293 9475

    NA

    Tesco Life Insurance

    0800 015 7586

    NA

    * Local rate telephone number. Calls made to these numbers will be charged at the same rate as local calls and if your mobile phone package includes inclusive minutes, these calls won’t cost anything.

    ** Freephone number – free from all UK lines

    *** Business rate phone number. Calls cost 2p per minute from UK landlines, while calls made from mobile phones will cost more.

Alternative Tesco Contact Options