This call connection service is Them Telecom Ltd.
The direct number can be found at a lower
cost here

TalkTalk Contact Numbers

Call connection service.

Our call connection service is charged at £6 on
connection plus your phone company's access charge.

Have a pen and paper ready to take down the direct number or your recording reference number.

TalkTalk Customer Services – 0345 172 0088

You can call 0345 172 0088 for any general queries about a TalkTalk account.  

The number offers technical support for your account as well as the ability to change information such as your address and online details such as password and username.  

You can also set up a change of address or query any problems with your phone, broadband or email service.  The number can also set up the process if an account holder has passed away.

The number 0345 172 0088 is available seven days a week between 8 am and 7 pm.  Calls are free from a landline or mobile through TalkTalk while from other landlines, the calls will cost the same as a 01 or 02 number.  Calls can count as free minutes but you should check with your provider before making the call.

TalkTalk New Line Installation – 0345 172 0039

Call 0345 172 0039 if you want to join TalkTalk or have recently done so and need to activate your new number. There is also the facility to find out about the expiry date of your current contract or to amend or cancel an order.

TalkTalk Fault Contact Number – 0345 172 0044

If you need technical support you can call TalkTalk via their Fault Contact Number, which is 0345 172 0044.

Talk 2 Go Number – 0345 172 0042

If you need technical support on your Talk 2 Go app, then you can call 0345 172 0042.  This service is for mobile phone customers use who use their mobile data on their landline, saving money on many types of calls. If you need to set up the app or troubleshoot any problems, then you can call this number.

TalkTalk Mobile Friendly Contact Number 0345 172 0044

TalkTalk Mobile Friendly Contact Number is 0345 172 0044 is for any queries about a TalkTalk mobile phone contract. This ranges from problems with signal coverage, general enquiries, help with a lost or stolen phone or even if you have an error with your PIN or PUK code.  

They can assist if you are having trouble inserting your SIM card and can also advise about national coverage of their network.  You can also check this at and use this option to find out if there is a network fault.

The line is available seven days a week if you need to report a lost or stolen phone but otherwise is open from 8 am until 7 pm.  You can call 0345 172 0044 from a TalkTalk landline or mobile for free while call costs will be the same on other networks as a local UK call.

TalkTalk Contact Number:

Join TalkTalk – 0800 049 7832

If you want to join TalkTalk, then you can call 0800 049 7832. This is a Freephone number that lets you set up an account, place an order and sort out the payment for your new service.  The number is free to call and available from 8am until 7pm every day.

Complain to TalkTalk – 0345 172 0088

If you need to make a complaint to TalkTalk then the number to call is 0345 172 0088.  

Here you can talk to advisors and find the right department for your query.  There is also a direct helpline for existing customers to call for free on 0870 444 1820 if the query regards the landline, broadband or TV service you have through the company.  

Alternatively, use 0870 087 8751 if you are complaining about a matter regarding your mobile phone.  If the number you are using isn’t registered with the company, then call 0345 172 0088 as 0870 numbers are charged at local call rates.  There is also an email address for complaints [email protected] or you can send your details in writing to:

  • Customer service team
  • TalkTalk Group,
  • P.O. Box 346,
  • Southampton,
  • SO30 2PW,
  • United Kingdom.

Should you be dissatisfied with the reply to your complaint from TalkTalk then you can speak to the manager.  Should the complaint remain unresolved, you can contact the CEO’s office via the postal address below:

  • Head of Complaints,
  • CEO’s Office,
  • TalkTalk Group,
  • P.O. Box 344,
  • Unit 19,
  • Southampton,
  • SO30 2NP,
  • United Kingdom.

If this still doesn’t resolve the complaint, you can contact the telecommunications ombudsman who will independently review the matter.  Use the following options to contact them and advise about your problem:

Phone:0330 440 1614
Email:[email protected]
Post:Ombudsman Services,


PO Box 730,


WA4 6WU,

United Kingdom.

Full List of TalkTalk Phone Numbers & Online Contact Details


Contact number

Online alternatives

General Customer Services0345 172 0088
New Line Queries0345 172 0039
Talk 2 Go queries0345 172 0042
TalkTalk Mobile queries0345 172 0044

Network coverage checker:

Join TalkTalk (new customer)0800 049 7832
Complaints department0345 172 0088

Alternative Ways to Contact TalkTalk


TalkTalk has a comprehensive online help page section at where you can find the answer to many questions, speak to someone via live web chat services and also get various email and contact numbers.

Write to TalkTalk

If you want to send your paperwork or any issue by mail, you can post it to their official correspondence address:

  • TalkTalk Correspondence Dept,
  • P.O. Box 346,
  • Southampton,
  • SO30 2PW,
  • United Kingdom.

TalkTalk Social Media

The company are also present on all the main social media networks to allow their various customers to get in touch.  The official profiles and pages for the company can be found below.