Here are some common questions about items on your bill and your order history.

How does a new subscription from the app show on your account?

New iPhone and iPad subscriptions will show on the account alongside other subscriptions such as for Sky TV.  This is only different if you subscribe for something through the App Store that isn’t from Sky and this will be billed through Apple or the company.

What is MPP Global?

If you see MPP Global on your statement, this is the payment processes for Sky Player services.  It is no longer used but you may see it on older bills.

What is Sky Payments Livingston?

Some services are billed under this account including Sky Identity Patrol, Sky Identity Shield or Parental Alert.