Sky Contact Number

Mobile users can click on the number above to call this company.

Contact Sky TV through the Sky Customer Service Number On 0843 133 7000

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Call Sky customer services on 0843 133 7000.
Contact Sky for your Sky TV or Sky Broadband and get free customer & technical support.

Sky is the leading provider of satellite TV across Europe with millions of households watching their TV channels. Added to this Sky now has a comprehensive range of other products including their phone and broadband services. This means that it is possible to combine most of your TV and phone needs into one provider but also means that there are huge numbers of people using the Sky contact number. The Sky TV contact number is used for queries about your TV services including channels such as Sky 1 and Sky News. This is also a Sky sports contact number to talk to the provider about their popular sports channels and ensure you never miss your favourite team’s next game. You can even use it in connection with their newer services including the Sky Cinema and Sky Store, where you can buy movies or catch the latest premieres.  

How can I contact Sky?

You can call various numbers, one of which is 0870 280 2564 and you be guided through to a Sky Customer Service agency. Just Press 1 if it’s about your bill or Press 2 if you would like to join Sky or upgrade or Press 3 if you are moving home. Or Press 4 to reduce your subscription or to leave Sky. Or Press 5 if your Sky TV is not working. Or Press 6 if it’s about your Sky broadband and phone.

You can contact Sky Customer Services on 0843 133 7000 for assistance with your Sky box as well as all of their services.  There is also a Freephone number 0800 151 2747 that is available from any standard landline or mobile phone within the UK.

In addition to these numbers, there are also various Sky contact numbers covering areas such as their Sky TV, Broadband, Talk and apps.  These numbers can assist with the dedicated service and with issues such as buying or upgrading equipment, scheduling or changing an appointment and moving to a new home and changing your service.

If you don’t know which of the departments you need, then just use the main customer services number 0800 151 2747 – a Freephone number from UK landlines and mobiles.  Should you need to call from outside the UK, call +44 800 151 2747 – international call costs will apply to this number.

Sky Contact Numbers

Here’s a list of Sky’s most popular telephone helplines, and various numbers you can use to connect to them, including their main freephone number (beginning 0800), their mobile-friendly 0333 & 0344 numbers, and alternative third-party 0843 or 0870 numbers that can connect you to Sky customer service at a rate of 7p or 13p respectively per minute plus your network’s access charge.

Sky Contact Numbers
Sky Customer Number
DEPARTMENTPHONE NUMBER
New customers0800 151 2747
Sales0800 151 2747
Customer services department0843 133 7000
Upgrade your subscription0344 241 1653
Downgrade your subscription0344 241 0266
Cancel your subscription0333 202 2135
Faults with your connection0344 241 1653
Installation queries0800 151 2747
Engineer queries0344 241 4141
Sky TV general queries0800 151 2747
Sky Broadband general queries0800 151 2747
Sky Talk general queries0800 151 2747
Sky Mobile general queries0333 009 1366

How do I contact sky customer service?

To contact Sky with a general question, you can ring either 0344 241 4141 or use the Freephone number 0800 151 2747.  This puts you in touch with the customer services team who are available from 8:30am until 11:30pm, every day of the week.

What is the number for Sky Accounts and Billing?

Call a Sky accounts & billing on:0333 759 3338Call up to 20:00 every eveningOr view online account help here

Sky Freephone Number

There is also a number for customers to ring, free of charge by calling 0800 151 2747 and this number is now also free from mobile phones.

Sky Contact Number

Sky Customer Service – main contact numbers

There are also general numbers to help with any query that doesn’t fit under these categories or if you are unsure which department you need to speak to.  These cover any of the products sold by Sky in the UK.

PHONE NUMBERDEPARTMENTNUMBER TYPE
0800 151 2747Sky Customer ServiceFreephone (0800) *
0344 241 1653Sky Customer ServiceLocal-Rate (03) **

Call costs explained

*Any 0800 numbers are free from UK landlines and also from mobiles.

**03 numbers are charged at the same rate as 01 and 02 numbers.  They are usually included in free minute allowances unlike 08 numbers.

Sky TV Apps

There are a number of apps connected with the Sky services and there is also a dedicated apps team to help with any problems who can be reached on 0344 241 1599.  Additionally, you can call:

  • Problems with any Apps: 0344 241 1599
  • Manage the Devices associated with your account: 0344 241 1599

Sky Helpline Open Hours

The customer services team at Sky are available from 8:30am until 11:30 pm when they will answer calls and also deal with emails.  The service is available seven days a week and if you want to know the best time to call each department based on call statistics, check the table below.

SKY HELPLINESKY OPEN HOURS
Customer serviceAny day, 8:30am – 11:30pm
Sky TV queriesAny day, 8:30am – 11:30pm
Support for Broadband customersAny day, 8:30am – 11:30pm
Support for Talk customersAny day, 8:30am – 11:30pm

If you need help quickly with a problem, then you may want to call the Freephone number 0800 151 2747 with enough time before closing time and after opening time for your call to be handled.

Sunday is generally the quietest day but staff numbers are also a little lower so this doesn’t mean your call will be handled any quicker.

Sky TV Contact Numbers

If you want to join Sky, upgrade or cancel your subscription to any of their TV packages or if you are having trouble with your existing service, you can ring the customer services team on 0344 241 1653.  This is a local rate number that is charged the same as 01/02 numbers.  You can also use the numbers from the table below.

Matters regarding Sky TV are the most common reasons for calls to the number.  Sky offer a number of different TV packages and also optional extras for customers.  This includes pause and rewind live TV and on demand options.  If you want to discuss any of these features, you can call 0333 009 0596.

You can also contact Sky if you want to change the package that you have and add or remove channels.  Sky offers bundles that include their major channels as well as Sky Sports channels and Sky Cinema movie channels.  There are also channels for kids.  If you want to become a Sky customer or change your existing bundle, you can ring 0333 009 0596 to talk to someone.

Sky customers use a digital box to access the channels offered by the company.  Sky has different boxes available to suit customers’ needs and if you want to join Sky or change your existing box, you can ring 0333 009 0596 to discuss the options.  You can also use the number to report any problems with your existing Sky box.  Often the problem is solved over the phone but if there is faulty equipment, the staff on the number can help organise a replacement or send someone to deal with the problem.

If you are moving home, then you can call 0333 009 0596 to let Sky know and arrange service for your new property.  Always give as much notice as possible for this in case the engineer needs to visit your home and make arrangements for a new satellite dish or other equipment.

Sky TV Shop
  • Join Sky Now: 0800 151 2747
  • Report a problem with Sky TV: 0344 241 1653
  • Find out about Sky TV: 0344 241 1653
  • Join or Upgrade your Sky TV package: 0344 241 1653
  • Cancel your Sky TV package: 0333 202 2135
  • Downgrade your Sky TV package: 0344 241 0266
  • Change a ‘You TV’ Engineer booking: 0344 241 4141
  • Talk to someone about the Sky TV Shop: 0800 151 2747

Sky Accounts & Billing Contact Numbers

You can easily check your current Sky bill balance by talking to the accounts and billing team on 0344 241 1653.  If you are ringing from outside the UK, you can also use +44 344 241 1653.  You can also use the following numbers:

  • Account queries:
    • Self-Service number: 0333 202 2133
    • Talk to an engineer: 0344 241 1653
  • Change Personal Details: 0344 241 1653
  • Grab an Introductory Offers: 0333 202 0921
  • Track the Order of your Sky equipment: 0344 241 1653
  • Take out Sky Protect Insurance: 0344 241 1653
  • Report an Account Holder who has passed away: 0333 202 0912
  • Find out about Sky Terms & Conditions: 0344 241 1653

Sky Broadband Contact Numbers

You can call Sky on 0333 009 0596 or the Freephone number 0800 151 2747 for any queries regarding your Sky broadband package.  This is a seven days a week service that is available from 8:30am until 11:30 pm.

ContactNumber
Sky Customer Service (general)0800 151 2747
Become a Sky Broadband customer0330 041 3828
Upgrade your existing account0344 241 4141
Report a problem03300 412 553
Find out about Pro0333 009 0596
Cancel your account03300 413 000

 

Many Sky customers take both their TV services and their broadband through the company.  There are various options available for broadband, including regular and super-fast fibre.  If you are new or an existing broadband customer and you have a query, you can call 0333 009 0596 to speak to someone about it.

If you are unsure what package would best suit your needs, you call ring 0333 009 0596 to chat with a representative about the service.  You can upgrade or downgrade an existing service through this number as well as cancel it altogether if you no longer need it.  You can also use the main number 0333 009 0596 to cancel any service.

If you want to upgrade your Sky Broadband or get more information about the service, you can use the following numbers:

  • Issues with Sky Broadband: 0344 241 1653
  • Sky Wi-Fi queries: 0344 241 1653
  • Set up an Email Account on Mobile Devices: 0344 241 1653
  • Join or Upgrade Sky Broadband services: 0344 241 1653
  • Cancel your Sky Broadband: 0333 202 2135
  • Downgrade your Sky Broadband: 0344 241 1653
  • Find out about Sky Broadband Pro: 0344 824 5100

Sky Talk Contact Numbers

Sky Talk is a service for both residential and commercial customers who require a landline service.  While many people now use their mobile for much of their telephone business, there is still benefits to having a landline.  If you are new to Sky Talk, you can call 03300 412 553 to set up with the company and also to get answers to any queries that you may have.

If you experience problems with your Sky Talk service, you can call 03300 412 553 to discuss the matter.  Problems are rare on the current UK network but they can happen and sometimes the issue isn’t the line – advisors can chat with you about this and helps solve the problem.

If you need to upgrade or amend your service or chat with a specific department, you can use the following numbers

  • Join Sky Talk as a new customer: 0344 241 1653
  • Upgrade Sky Talk as an existing customer: 0344 241 1653
  • Downgrade Sky Talk as an existing customer: 0344 241 0266
  • Cancel your Sky Talk: 0330 041 2435
  • Report Problems with Sky Talk: 0344 241 1653

Sky TV: Make a Complaint

Should you need to make a complaint about any of the Sky services, there are dedicated numbers for each:

  • Sky TV (and related products): 0344 241 1653
  • Sky Broadband: 0344 241 1653
  • Sky Talk: 0344 241 1653
  • Sky TV Apps (any device): 0344 241 1599

Moving Home

If you are moving to a new home and want to move your Sky subscription with you, you can contact the company on 0333 200 8000 on a local rate number to organise this.  You can also use the following numbers for extra services:

  • Moving home with Sky Talk or Broadband: 0333 200 8000
  • To Change the details or Cancel a Move of home: 0333 200 8000

Sky TV Apps

There are a number of apps connected with the Sky services and there is also a dedicated apps team to help with any problems who can be reached on 0344 241 1599.  Additionally, you can call:

  • Problems with any Apps: 0344 241 1599
  • Manage the Devices associated with your account: 0344 241 1599

Sky iD

Your Sky iD is the best way to see all of the services the company offer.  You can call 0344 241 1653 if you have issues with your account or:

  • Forgot your username or password: 0344 241 1653
  • Any other types of query: 0344 241 1653

Sky head office

You can contact the head office for Sky for any matter on the national number 0333 100 0333 including corporate enquiries and complaint escalation.

Write to Sky TV

You can also write to Sky at their head office for any of the previous matters:

Sky UK,Grant Way, Isleworth, TW7 5QD, United Kingdom.

Sky Mobile

You can contact Sky Mobile on 0333 009 1366 to get access to technical support or query anything about your account on the following numbers:

  • General queries: 0333 009 1366
  • Join Sky Mobile: 0330 041 3314
  • Cancel your existing account: 0330 041 2524
  • Alter an existing Mix monthly plan: 0333 009 2695
  • Support when using your phone abroad: +44 1312 783 778
  • Report a lost or stolen handset (any type): 0330 041 2523

How can I pay my Sky bill?

Sky+ customers
Press the interactive button on your Sky remote.
Press My Account.
Press Manage my account.
Press Make a Payment and then Continue.
Then Enter the amount you wish to pay
Press Confirm.
Check the details and select Submit.

How do I check my Sky bill online?

You can view an up to 11 of your previous bills at any time
Sign into sky.com/myaccount. … **
In the My Account section
Press Bills & Payments section
Navigate to your latest statement and details of your current Sky subscriptions.

What time is Sky customer services open?

When you are in the need to contact Sky, one of the phone numbers you can use is 0870 280 2564 or you can try freephone 0800 151 2747. These numbers will put you in direct contact with straight the Sky customer services team. The best possible time to call & contact Sky is in the morning, as this is a quieter time, that being said Sky helpline is open between 8:30 am to 11:30 pm 7 days a week.

How do you find out your Sky account number?

There are 3 simple ways of how to find your SKY account number:
Check your monthly statement.
Sign in to My Account
Then click ‘Your Account Balance.’
Then you will see you ‘Your Account Number displayed

How much is Sky TV?

Sky to offer many great new customers sign up offers.
Sky TV can cost form (£23 per month).
Sky TV & Fibre: taking out a new 18-month subscription with Sky TV (£20-£80 per month)
Sky Talk (£0-12pm) and Sky Line Rental (£17.40pm).

Tip: You may be able to get Sky for £12.50 per month if you are an existing customer who contract has expired. Simple phone Sky cancellation team, request to cancel and see what offer they give you to stay.

How much is it for Sky Movies?

If you already a Sky TV customer and wish to upgrade, then Sky Cinema will cost you an extra £18 per month. On the basis of joining Sky as a new customer, the Sky Cinema bundle will cost you £40 per month.

On the basis of joining Sky as a new customer, the Sky Cinema bundle will cost you £40 per month.

You can find more out about costs for Sky TV at the Sky shop.

Sky helpline phone number UK

When you contact Sky TV, Talk or broadband customer service, use the phone number 0333 759 3513 or try the Freephone number 0800 151 2747. You can call the Sky helpline contact number which is in the UK  7 days a week between the hours of 08:30 and 08:30 pm.

Sky contact number for new customers

If you are looking to Join Sky and sign up to Sky TV, Broadband or Sky Talk, then call the freephone number 0800 151 2747. Open seven days a week. Remember to check out Sky new customers sign up offers.

Sky cancellation number 0800

If you are contemplating cancelling your Sky TV, Sky Talk or Sky Fibre or Broadband then you can call the freephone number 0800 151 2747. Open seven days a week.

Sky faults phone number

If you are experiencing problems with you Sky TV, Sky Talk, Sky Fibre or Broadband services, then you can call Sky’s fault contact number 0344 241 1653. Open seven days a week.

Sky landline number

There is two Sky customer service main contact numbers which are best used from a landline number. Freephone number 0800 151 2747 or a contact number from their helpdesk which is 0333 759 3338.

Sky customer services number from mobile

If calling from a mobile device, you can phone Sky customer service free of charge. Call freephone 0800 151 2747. 0800 are now free on mobile phones.

What is the number to change my Sky account details?

Speak to a Sky expert:0333 759 3338Call up to 20:00 every eveningOr view online account help here

What is the number to check the status of my Sky TV, Mobile or Sky Talk order?

To change track a Sky order call:0333 759 3338Call up to 20:00 every eveningOr view online account help here

What is sky talk?

Sky Talk is Sky’s home telephone service. This package allows for Freetime, Sky Talk Weekends, Anytime, Anytime UK and Anytime International customers to find the rates for call destinations in a quick and timely manner.

What is the contact number for Sky Protect Insurance?

Speak to a Sky expert:0333 759 3338Call up to 20:00 every eveningOr view online account help here

I need to report a bereavement, what is the number to call?

To report a bereavement call Sky on:03332 020 912Call up to 20:00 every eveningOr view online account help here

Problem with Sky TV, what is the number to call?

For problems with your Sky TV Call:0333 759 3338Call up to 20:00 every eveningOr view online account help here

I want to Join Sky or Upgrade my subscription, what the best number?

To upgrade or join Sky TV Call:0333 759 3338Call up to 20:00 every eveningOr view online account help here

I want to cancel my Sky subscription, what the best contact number?

To cancel Sky Call:0333 759 3338Call up to 20:00 every eveningOr view online account help here

How much notice do you have to give to leave Sky?

To cancel Sky, you must a apply the cancellation notice to your Sky account. Any outstanding balances must be paid. 31 days notice is required, though you should do this after your Minimum Term has lapsed.

I want to downgrade my Sky subscription, what the best contact number?

To cancel Sky Call:0333 759 3338Call up to 20:00 every eveningOr view online account help here

What is the number to reschedule a Sky engineer visit?

Reschedule a Sky engineer visit, Call:0333 759 3338Call up to 20:00 every eveningOr view online account help here

Sky broadband problems, contact number

Problems with you Sky broadband, Call:0333 759 3338Call up to 20:00 every eveningOr view online account help here

Cancel Sky broadband, contact number

Cancel your Sky broadband, Call:03300 413 000Call up to 20:00 every eveningOr view online account help here

Join Sky Mobile, contact number

Join Sky Mobile, Call:0333 759 3338Call up to 20:00 every eveningOr view online account help here

Cancel Sky Mobile, contact telephone number

Cancel Sky Mobile, Call:03300 412 524Call up to 20:00 every eveningOr view online account help here

Report to Sky Mobile lost or stolen phone

Report lost or stolen for Sky Mobile, Call:03300 412 523 or 0044 1312 783 778 is abroadCall, 24hrsOr view online account help here

Using Sky Mobile abroad, contact telephone number

Cancel Sky Mobile, Call:0044 1312 783 778Call, 24hrsOr view online account help here

Report to Sky Mobile lost or stolen phone

Report lost or stolen for Sky Mobile, Call:03300 412 523 or 0044 1312 783 778 is abroadCall, 24hrsOr view online account help here

Contact number to report issues with Sky Talk

Problems with Sky Talk, Call:0333 759 3338Call up to 20:00 every eveningOr view online account help here

Join or upgrade Sky Talk contact number

Join or upgrade Sky Talk, Call:0333 759 3338Call up to 20:00 every eveningOr view online account help here

Cancel Sky Talk, contact number

Cancel Sky Talk, Call:0333 759 3338Call, 24hrsOr view online account help here

Contact Sky

The contact number for Sky allows customers to easily check about their broadband and phone subscriptions or to query any problems with their line or service. Sky is one of the top providers of broadband services in the UK offering high speed internet connections and a range of packages to suit the needs of all their customers. The number even works to contact their dedicated Tech Team to deal with queries with your line or connection. You can also use this number as a Sky customer services contact number to deal with queries about your bill, change your direct debit details and add or remove services. It avoids the crush of people using the main Sky contact phone number and connect you to the right department. If you are moving home, you can use the number to change your information and arrange for the equipment to be installed in your new property at the same time.

Sky Broadband

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Sky TV

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Sky Talk

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Sky Complaints

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Sky Box Office

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Sky Customer Services

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Sky Billing

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Sky Contact Number

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