Sky Contact Number For Change Of Address
If you are moving house, you will need to inform Sky so that you do not experience any interruption in service. The process will vary depending on which Sky services you use. However, the best Sky contact number for a change of address is the home move team. You can reach the home move team on 0333 759 2112. This number will connect you to the home move customer service department. This department deals with changes of address, including home moves and updating your records. If you need to book an engineer to help resume your Sky services following a change of address, you should call this number.
Change of address for Sky customers
If you are moving house, you will need to inform Sky so that they can ensure continuous service. The first step is to contact Sky and confirm that you will be able to access Sky services at your new address. When calling the Sky contact number for change of address, ensure that you have your new address and moving date to hand. If you are a Sky mobile customer, you can update your address at any time with no interruption to your service.
What if my new address doesn’t offer Sky services?
In some cases, you may be moving to an address where the same services cannot be offered. In this case, you may need to downgrade or cancel your account. For example, if you move to an area which doesn’t yet support Sky Fibre broadband, you may need to downgrade to regular broadband. Likewise, if your new address doesn’t support Sky TV, you might need to cancel your package. You will need to give 31 days notice to be able to cancel a Sky package, so it’s important that you confirm your new address will accommodate Sky services as soon as possible.
How much notice to give
As soon as you have your new address details and a moving date, you can let Sky know about your home move. The more notice you can give, the better, especially at peak times. In general, you should give around 3 weeks notice for Sky Q services and 2 weeks notice for all other Sky services. For Sky mobile services, no notice is required and you can simply contact Sky to update your contact details. Although it might seem unnecessary, it’s important to update your address for your Sky mobile account as it is used to send important documents.