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Premier Inn

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Premier Inn

If you need to get in touch with the Premier Inn, their main contact number is 0333 003 8101.  

If you are planning to take a UK break, need to travel with work or are attending an event, Premier Inn offers high-quality hotels at affordable prices across the country.  Premier Inn hotels have comfortable beds, family-friendly rooms, business class facilities and various deals that can save you money or add extras to your deal. Staff at the hotels are friendly and ready to help.  If you want to make a booked online, you need to make an account which involves your name, email address and a few other details, which you can create here

If you need to check on the information of a specific hotel, go to the Contact Us page and look for the ‘contact a hotel’ option.  Enter the details and you can get in touch with that specific hotel.

Premier Inn

Premier Inn UK Contact Numbers

HelplinesContact Number
Premier Inn customer support0333 003 8101 (direct booking, 13p/minute+accesses charge)
Premier Inn Bookings UK (up to 9 rooms)0871 527 9222 (13p/minute+accesses charge)
Premier Inn Bookings UK (more than 9 rooms)0871 527 9253 (13p/minute+accesses charge)

0871 527 9231 (13p/minute+accesses charge)

Premier Inn Group Bookings Contact Number0333 003 8104
Premier Inn Booking Advisors Contact Number0333 003 0025
Premier Inn Bookings Queries Number (amend bookings or questions regarding existing Flex rate bookings)0333 003 8101

Premium Inn opening hours

Booking support (upto 9 rooms)08:00 AM to 08:00 PM Monday to Saturday and

10:00 AM to 06:00 PM on Sundays

Bookings beyond 9 roomsMonday to Friday, 08:30 AM to 05:30 PM
Bookings saving support08:30 AM to 07:00 PM Monday to Friday,

09:00 AM to 05:00 PM on Saturday and

10:00 AM to 06:00 PM on Sundays

Premier Inn UK Customer Service

Premier Inn offers a number of different contact options to speak to their Customer Service team, so you can find the route that works best for you.  One of the quickest and easiest options is through the contact section of the website and also with the FAQs section where you can often find the answer to your question without speaking to anyone.  In this section, you will find things like common questions around making a booking, check-ins and check-outs and help for business customers.  If you don’t find the answer to the question you need, then you can use the other contact information below to get in touch.


Premier Inn Bookings Telephone Number

If you want to make a booking with Premier Inn, call 0333 003 8101 with calls being charged at 13p per minute.

You can also easily find out prices and availability for any of their hotels by visiting the website.  The company even have mobile apps where you can check about rooms while you are on the go. The Central Reservation team can book Flex rate bookings for up to 9 rooms at a time by calling 0871 527 9222.  Lines are open from 8 am until 8 pm Monday to Saturday and from 10 am until 6 pm on Sundays.

If you want to make a booking for more than 9 rooms, the call either 0871 527 9253 or 0871 527 9231.  These lines are open from 8:30 am to 5:30 pm weekdays.

Calls are charged at 13p per minute plus an access charge so check what the cost of a call will be before you make it.  If you have made a group booking and need to cancel it, then call the cancellations number on 0333 003 8104.

If you have a booking and need information on the existing saver rate, then you can call the bookings team on 0333 003 0025.  Lines are open from 8:30 am until 7 pm weekdays and from 9 am until 5 pm Saturdays, 10 am until 6 pm on Sundays. Calls are charged the same as national rates.

To amend or query a Flex rate booking, then call the bookings team on  0333 003 8101. Lines are open from 8 am until 8 pm Monday to Saturday and from 10 am until 6 pm on Sunday.

Premier Inn UK Feedback

If you want to provide feedback to the Premier Inn, both good and bad then you can get in touch with them through their online feedback form  the company pride themselves on offering top quality service and are always looking to get feedback on what works and what doesn’t.  You do need to go through the security verification when filling in this form before it will send.

Premier Inn UK Contact Address

If you want to write to Premier Inn about any matter, use the following address – Premier Inn, Central Reservation, Oakley House, Oakley Road, Luton, Bedfordshire, LU4 9QH

If you want the customer service team only, then write to their registered address at – Whitbread Group Plc, Whitbread Court, Houghton Hall Business Park, Porz Avenue, Dunstable, Bedfordshire, LU5 5XE.

Staff will respond as quickly as possible and let you know the outcome of any query or complaint.

Contact Premier Inn through social media- Facebook, Twitter & other apps

  • Premier Inn Website

  • Premier In Sign-Up For Latest Updates

  • Premier Inn Mobile Apps

  • Premier Inn Wi-Fi Facility Information

  • Premier Inn Manage Booking and Login

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