Parcel2Go are an online parcel delivery company and as such, don’t have telephone numbers to contact them. You can use their website to track parcels, register complaints and get prices for deliveries.
Mobile users can click on the number above to call this company.
This is a non affiliated call connection service. The call connection telephone numbers supplied by phonethem.co.uk are charged at 7p for the first minute and then 7p per minute plus your phone companies access charge. Callers must be over the age of 18.
Parcel2Go customer services
The first place to go to get help with any Parcel2Go service is their website https://www.parcel2go.com/help-centre. This help centre can tell you when your parcel will arrive or let you change the delivery point. You can arrange for a delivery and get prices.
You can also do upgrades such as adding next day delivery to an item. Or you can add insurance for valuable items. If you need technical support with the tracking service, their customer service team can help.
Much of the website is automated so this means it is available 24 hours a day. There is also a live chat facility available from 9 am until 5 pm weekdays.
Head office complaints
You can make a complaint about any aspect of the service with Parcel2Go through their website. This includes missing or damaged parcels. It also includes if someone has fraudulently collected your parcel. You may need insurance to recoup the loss for some situations. If you want to write to them or send paperwork, use the following address:
Alternative ways to contact Parcel2Go
Parcel2Go is an online company and therefore their contact options are also online. You can use email support and social media as well as writing to them.
Write to Parcel2Go
You can use the following address to send letters and paperwork to the company Don’t send cheques as these won’t be accepted unless they are for business payments. It can take up to a week to respond to postal queries.
You can use their online help centre to send an email about a missing parcel or to rebook a delivery. Access this at https://www.parcel2go.com/help-centre
Message Parcel2Go on social media
You can also use social media to reach out to Parcel2Go and report problems or get the latest information about their services.
Facebook – www.facebook.com/parcel2go
Twitter – twitter.com/Parcel2go
YouTube – www.youtube.com/user/Parcels2Go
LinkedIn – uk.linkedin.com/company/parcel2go-com