Octagon Insurance Contact Number: 0344 815 4976

0843 133 7282

You can ring the customer services team at Octagon on 0344 561 4615.  Here you can get a quote for car insurance, help with a claim or breakdown cover for your commercial vehicle.

Mobile users can click on the number above to call this company.

Octagon Contact Number

This is a non affiliated call connection service. The call connection telephone numbers supplied by phonethem.co.uk are charged at 7p for the first minute and then 7p per minute plus your phone companies access charge. Callers must be over the age of 18.

Octagon Insurance customer services – 0344 561 4615

The main number to use to contact Octagon is 0344 561 4615.  Here you can notify about changing details such as a new car or van, add a vehicle to a multicar policy or get a quote over the phone.  You do need accurate information to get a quote otherwise your cover may be invalidated in the event of a claim.

You can ring the number to give information about your no claims discount or to upgrade your cover.  If you need to cancel the policy, you can ring the number to activate this but make sure you have another policy in force first, so your car isn’t uninsured and therefore illegal.

Liens are open 9-5:30 weekdays and 9-4 Saturday so are closed weekends and bank holidays.  The lines are national numbers that cost the same as ringing 01 and 02 numbers so a fixed rate access fee plus a per minute charge depending on the time of the day.  If you have inclusive free minutes you can usually make the call for free.

Complain to Octagon Insurance – 0344 561 4615

If you need to make a complaint about your car or van policy, ring Octagon on 0344 561 4615.  This includes if you think a claim has been underpaid or refused incorrectly.  You can also query compensation you have received and if you think this is incorrect.  Should you have a bad experience with a member of staff, you can also complain via this line.

If you want to send a complaint in writing or supporting paperwork, you can send this to:

Octagon Insurance,

Europa House,

Midland Way,

Thornbury,

Bristol,

BS35 2JX,

United Kingdom.

Make a claim on your Octagon Insurance policy – 0344 815 4975

If you need to make a claim on your Octagon policy, you should call 0344 815 4975.  This number is for fault and non-fault claims.  The company will then take information and consider matters like injuries and the repair cost of your vehicle.  You can also use the number to follow up on an existing claim including court dates and other information.  Claims can affect your no claims discount.  Lines are open 24 hours a day for new claims and from 9-5 weekdays for existing claims.

Octagon Insurance – Claims Telephone Numbers

CLAIMS DEPARTMENT UK

CONTACT NUMBER

Submit a new claim

0344 815 4975

Windscreen claims

0800 011 3685

Personal accident claims (all)

0370 241 4539

Car key replacement service

0344 381 4541

Non-comprehensive claims

0344 381 4529

Tools in Transit claims (commercial customers)

0344 381 4570

Octagon Contact Number

Billing Enquiries – 0344 736 9836

You can ring 0344 736 9836 if you have a payment or billing query about your Octagon policy.  This includes changes to your direct debit payment, excessive payments take or to verbally sign your credit agreement.  You can request an annual bill rather than monthly installments via this number.

Octagon Breakdown Assistance – 0344 561 4616

If you need breakdown assistance through your Octagon policy, you can call 0344 561 4616 24 hours a day.  This will arrange a mechanic and recovery vehicle to visit you and take you where you need to go.  You can also query courtesy car cover if your car was no longer repairable after breakdown cover.

Contact Numbers for Octagon Insurance

OCTAGON INSURANCE DEPARTMENT

PHONE NUMBER

Octagon customer services (includes complaints)

0344 561 4615

Submit a new claim

0344 815 4975

Windscreen claims

0800 011 3685

Personal accident claims (all)

0370 241 4539

Car keys claims

0344 381 4541

Non-comprehensive policy claims

0344 381 4529

Tools in Transit claims (commercial insurance)

0344 381 4570

Billing and payment enquiries

0344 736 9836

Octagon breakdown assistance (all)

0344 561 4616

Other ways to contact Octagon Insurance

You can contact Octagon through a variety of different means including postal, email and social media.  Details of these different options are below.

Write to Octagon Insurance

You can write to the following address for any query although this will take longer than other contact options:

Octagon Insurance Customer Services,

Europa House,

Midland Way,

Thornbury,

Bristol,

BS35 2JX,

United Kingdom.

Email Octagon

You can send an email to Octagon for any queries including changing your details or sending a copy of your driving license via [email protected]

Follow Octagon Insurance on Social Media

Octagon maintains a number of social media profits for their customers to contact them.  Always be careful what information you send across social media as it isn’t protected the way a website is so never send personal details or financial information.

Facebook

www.facebook.com/OctagonInsuranceServices

Google+

www.plus.google.com/+OctagonInsurance

LinkedIn

www.uk.linkedin.com/company/octagon-insuance