Npower Complaints Number

Mobile users can click on the number above to call this company.

This is a non affiliated call connection service. The call connection telephone numbers supplied by phonethem.co.uk are charged at 7p for the first minute and then 7p per minute plus your phone companies access charge. Callers must be over the age of 18..

NPower Contact Number

Calls cost 7p for the first minute and then 7p per minute plus your phone companies access charge. Callers must be over the age of 18.

Not Happy With Service

Npower is a power company that has worked hard to improve its customer service and to reduce the number of complaints that it received.  But things do still go wrong and if you find you need to get in touch with them regarding a problem, you can now use a dedicated npower complaints number to cut through the queues, or visit here.

One of the top reasons for complaints regards the taking of payments on the wrong date or for the wrong amount.  If you think this has happened to you, you can ring this contact number to discuss the matter with the complaints team.  

Have your bank information to hand to show when the payment was taken or why you think it was the wrong amount to help resolve the matter as quickly as possible.  

Issues With Supply

Another reason for complaints regards bills not being received before payments are taken, meaning people don’t know the amount of their payment.  There are rules about when you should receive a bill and how long before a payment is due so if you don’t think the company has fulfilled this obligation, then you should get in touch with them through this number to discuss it.

The cost of your monthly bill is another reason to complain if you feel that the amount is incorrect or that the company is charging more than they said they would.  It may be that your usage has increased and another tariff is better for your needs, something the customer service team at this number can also consider for you.

Business customers can also use this number to query any problems with their account.  This might surround providing meter readings, billing problems or incorrect payments.  It may even be around the supply to the premises if there have been outages, which npower can see who is responsible for.

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