To contact Netflix about their services you can ring 0800 096 8879. This includes for technical support for streaming films and problems with their app.
Customer services – 0800 096 8879
The main customer services line for Netflix is 0800 096 8879. This line handles queries about streaming their services through your TV, games consoles, smartphones or other devices. The help desk also handles technical problems such as poor quality video or long buffering times.
If you have forgotten your password or username, you can use this number to get them to reset so you can access your account. If you have a code from the website, take a note of this and use it to get to the front of the queue for troubleshooting.
To check when your favourite show is returning, when a movie will be available or any other scheduling information, you can also ring this number. The line is free to call from landlines or mobiles.
Complaints – 0800 096 6379
If you have a problem and want to report an issue or make a complaint, call 0800 096 6379. This line can handle complaints about programs, billing issues or if you are having trouble with streaming the program you want to watch. Bad quality reception is usually due to the internet connection rather than the actual Netflix service. If you want to send writing you can send it to:
Netflix UK – Complaints Department,
22 Torrington Place,
3rd Floor Suite C,
Netflix UK phone numbers
Customer services & technical support 0800 096 8879
Complaints 0800 096 6379
Alternative ways to contact Netflix
If you are looking for other ways to get in touch with Netflix apart from on the phone, you can use their other contact options including social media and writing to them.
Write to Netflix
If you want to write to Netflix to make a complaint, raise a problem or give feedback, you can send the letter to their European head office:
Netflix International B.V.,
You can also use the main Netflix email address to send information or queries. You can access this at https://help.netflix.com/help and also find the online chat to speak to advisors directly.
Netflix on social media
As a web-based company, Netflix also has a strong presence on social media. You can use this to find out about the latest programs, get troubleshooting help and basic customer service.
Facebook – www.facebook.com/NetflixUK
Twitter – twitter.com/netflixhelps
Google+ – plus.google.com/+Netflix
LinkedIn – www.linkedin.com/company/netflix