The local rate contact number for Morrisons customer services is 0843 133 7277. This number can help you with in-store queries and any queries about existing online or in-store products.
You can also use 0843 133 7277 to speak to someone about Morrisons More, their loyalty scheme. So, if you haven’t received a card or want to change your details you can contact this number.
They will also handle queries if you have forgotten your username and password for the website to access information.
Calls to the 0345 number are charged at the same rate as calls to 01 or 02 numbers.
This means a variable rate depending on the time of day you call and includes an access charge from your line provider. Mobile calls will be free of charge if you have inclusive minutes on your contract but check with your provider about this.
If you don’t, calls from mobiles will be a lot more expensive than calling from a landline.
Morrisons offers online shopping but if you have a query about the service, you can ring the local rate number 0345 322 0000. Here you can change the delivery time, arrange a return or refund for an online purchase or change your order.
The 0345 322 0000 number also helps if you have technical difficulties with your account and need troubleshooting assistance. You can reset your username or password here too. Lines are open 8-11 every day but may be closed bank holidays.
You can also send a query about online shopping to their official email address at [email protected]
You can ring the Morrisons corporate enquiries team on 0845 611 5000, a business rate number that can help with any queries about the company. This includes what the stores offer and what charities Morrisons is involved with.
If you are an investor or want to make an investment in the company, then you can call the dedicator investor number 0845 611 5710. Calls are charged at business rates so if the query is for any other matter, use the local rate numbers above.
Morrisons have a dedicated recruitment team handing vacancies in their stores that can be reached by calling 0845 611 6666. The number can also handle queries about ongoing applications. There is also a dedicated website for application and careers at http://www.morrisons.jobs/
To make a complaint about some aspect of your experience with Morrisons, ring their head office I Bradford on 01274 261 000. They also have their customer services team who are the first point of contact for a complaint on either 0843 133 7277 or 0345 322 0000 for online issues. You can then call the Bradford number if you need to escalate your complaint. Or you can send details in writing to:
Wm Morrison Supermarkets PLC,
Should you still be unsatisfied with their handling of the complaint, you can take it to an independent alternative dispute resolution scheme. The partner for Morrisons is the Retails Ombudsman who can be reached at http://www.theretailombudsman.org.uk/
Morrisons Customer Services (includes Morrisons More loyalty card)
0843 133 7277
Morrisons Online Shopping (all)
0345 322 0000
Morrisons Corporate Enquiries (business rate)
0845 611 5000
Morrisons Recruitment Team (new and existing)
0845 611 6666
Morrisons Head Office (also for Complaints)
01274 261 000
You can send a query of any sort to Morrisons via their email on the website which is reached at https://your.morrisons.com/Contact-Us/. This includes online and stores queries and Morrisons More card queries.
There is also an address to send queries in writing although this will take longer than phone or email responses:
Customer Service Department,
Wm Morrison Supermarkets PLC,
Morrisons also offer a number of social media accounts to chat with the company. As the fourth largest supermarket chain in the UK, they are on all the main platforms: