If you need to reach the Moorcroft Group, their main contact number is 0330 123 9765. This line is where you can check a balance, make a payment or complain about how your case has been handled by the company.
Moorcroft Debt Recovery general enquiries – 0330 123 9765
The first place to contact Moorcroft is their main line, 0330 123 9765. This line lets you make a payment against an account they are handling or to find out about a payment extension. You can use it to confirm a balance has been cleared directly with the creditor as well.
If you have a change in circumstances and need some help, you can ring this line. You also need to let them know if you have changed address when they handle a case for you. And if you have new bank details for regular payments, use this number to let them know.
Lines are open from 7:15 am until 9 pm Monday to Thursday, until 7 pm on Fridays and from 8:30 am until 4 pm on Saturdays. Calls are charged at a local rate so if you have inclusive minutes on your contract, they will usually be free.
Moorcroft head office & complaints – 0161 475 2970
If you are unhappy with your dealings with Moorcroft and want to make a complaint, the complaints line is 0161 475 2970. This line is also where you call if a debt has been put against your name, but it isn’t yours. You can report harassment by a bailiff or if they visit when there is an agreement in place to stop this. If you want to send the complaint in writing, send it to:
2 Spring Gardens,
Moorcroft Debt Recovery contact numbers
General enquiries 0330 123 9765
Moorcroft head office & complaints 0161 475 2970
Alternative ways to contact Moorcroft Debt Recovery
While the phone is often the quickest way to get in touch and get your query answered, there are other ways to get in touch with Moorcroft if you prefer including writing and email.
Write to Moorcroft Debt Recovery
If you want to send a query or paperwork to Moorcroft, you can use the below address. Don’t send sensitive information like bank details in case anyone intercepts the post.
Moorcroft Debt Recovery,
2 Spring Gardens,
The main contact email for Moorcroft is [email protected] and this can be used for general queries and complaints.