Middlesbrough Council - Logo

Middlesbrough Council

Call 01642 245432

Middlesbrough Council is responsible for resident services and government of the area of Middlesbrough and immediately around it.  The council is based in the Town Hall and the main contact number is 01642 245432.


For anyone living in Middlesbrough, the council are the point of contact for a wide range of services including housing, education and environmental issues.

If you have recently had a new arrival in your family and need to register a birth, you can make an appointment with the council’s birth, deaths and marriages department to do this.  You can also arrange the paperwork needed for a marriage or a civil partnership. If you want to get a copy of an official document such as a birth certificate, you can do so through the website or by ringing the above number.

The council also handle a number of benefits and the collection of council tax so if you need help with this, you can ring the council to get help and information.  Their services include areas such as free school meals and housing benefit as well as finding out if you are entitled to a council tax reduction. You can pay your council tax over the website and get information as a landlord about the system.

If you are extending your home, you may need planning permission or to find out about building regulations that apply.  Middlesbrough Council has a department for this and you can even use their search to find out about applications, appeals and enforcement that might affect your project.

Middlesbrough council - MapWards

Middlesbrough Council is currently divided into 20 wards with one or more councillor for each one.  The wards are:

  1. Acklam
  2. Ayresome
  3. Berwick Hills & Pallister
  4. Brambles & Thorntree
  5. Central
  6. Coulby Newham
  7. Hemlington
  8. Kader
  9. Ladgate
  10. Linthorpe
  11. Longlands & Beechwood
  12. Marton East
  13. Marton West
  14. Newport
  15. North Ormesby
  16. Nunthorpe
  17. Park
  18. Park End & Beckfield
  19. Stainton & Thornton
  20. Trimdon

Contact the council

The main departments of the council are located in the Town Hall in Middlesbrough and the main contact number for them is 01642 245 432.  This is available from 8:30 until 5pm Monday to Thursday and until 4:30pm on Fridays. There is also a Customer Centre at Middlesbrough House which is open 8:30am until 4:30 Monday to Thursday and to 4pm on Fridays.

The council has a main website with a variety of online services including making a payment and register a problem.  This can be found at https://www.middlesbrough.gov.uk and the main email address is @mbrocouncil

Some of the departments also have their own contact numbers:

  • Business rates – 01642 726 006
  • Council tax and Housing Benefit – 01642 726 006
  • Environment services – 01642 726 001
  • School admissions – 01642 201 890
  • Social care – 01642 726 004 (minicom 01642 726980)

The council also operate a number of social media profiles that allows residents to get in touch across their favourite platform.  You can see a list of these at the following website page https://www.middlesbrough.gov.uk/mayor-council-and-councillors/about-council/council-social-media-accounts