You can contact Match.com via their main UK customer services number 0203 059 6492. This line handles information about their online dating service, to manage subscriptions and to report someone for misuse of the site.
Match.com customer services – 0203 059 6492
Call Match on their main line 0203 029 6492 if you are having trouble with the service or want to know more about it. This might be things like reviewing your online profile or managing your subscription. You may need technical support, to reset a password or username to access your account. Or you may just need advice on using the service.
If you want to upgrade your account to a premium profile, which is a paid subscription service, you can do this. This gets you access to a range of extras including boost and incognito mode. You can also learn about their sister site Matchaffinity through this line.
Calls to this number are local rate calls so you will be charged a per minute fee plus the access charge. If you have inclusive minutes on your contract, the calls will often then be free. Lines are open from 9 am until 5 pm every day.
Complaints – 0203 059 6494
To make a complaint about any aspect of the Match.com service, call 0203 059 6494. This includes if you need to report someone for their behaviour on the site – such as someone contacting you even though you have blacklisted them. You can complain about charges to your account if you think you didn’t authorise them. Or if you notice a spam account pretending to be you, contact this line. If you want to complain in writing, use the following address:
Match.com International Ltd,
55 The Strand,
Match.com contact numbers
Customer services 0203 059 6492
Complaints 0203 059 6494
Further ways to contact Match.com
As well as the phone numbers, you can use postal methods or social media to reach out to the company.
Write to Match.com
You can write to Match.com at their main address in the UK which is below. This can be for complaints, queries or to send paperwork. Don’t send cheques for any payments to this address as they cannot be accepted.
Match.com Customer Services,
55 The Strand,
Match.com don’t have a public email address that you can use to send an email but there is a FAQs section on their website that can often answer your questions.
Match.com social media
As an online business, Match.com are also present on all the main social media sites. You can use these to find out information about the app, latest deals and singles events in your area.
Facebook – www.facebook.com/matchuk
Twitter – twitter.com/Match
Google+ – plus.google.com/+match
LinkedIn – uk.linkedin.com/company/match-com