Littlewoods has a UK customer services number 0800 092 3444 or 0843 133 7100 where you can track an order for clothing or furniture as well as reschedule a delivery if the date is no longer convenient. If you are unhappy with any of the products you have purchased, you can use this number to talk to customer service and see about a refund.
You can also use this number to update the information on your account including online access to the website. This can be for things such as changing your address and updating a password to prevent fraud.
Calls to 0800 092 3444 are charged at the same rate as geographic 01/02 numbers. There is a charge per minute that applies depending on the time of the call as well as any connection charges from your landlines provider.
Calls may come under inclusive minutes on landlines or mobile numbers but you should check with your provider. Lines are available from 7am until 11pm each day apart from some bank holidays.
Call Littlewoods for their official complaints department at their Liverpool head office on 0151 432 1000 if you are unhappy with products, financial services or staff contact. There is also a complaints department address if you want to put the details in writing:
Littlewoods Shop Direct Home Shopping
- Customer Complaints Department
- 1st Floor,
- Skyways House,
- Speke Road,
- L70 1AB,
- United Kingdom.
You can call 0844 822 8000 to place an order from any of the Littlewoods catalogues for clothing, home or electrical items. You can use a card to pay for the item over the phone or add to an account you hold with them.
These calls are charged at higher than local rates so be aware of this when you make the call and check with your provider, especially on mobiles, to see what the rate will be.
Littlewoods have a dedicated credit card line for any queries about their financial services.
Call 0333 000 0606 to check about interest rates or for existing customers to query about their account. If you want to change your credit limit, pay an extra payment or clear your account, you can do all of this through this number.
You should also call the number immediately if you have lost your card or think it has been stolen to stop anyone using it. Finally, if you think there is a fraudulent transaction on your account, you can use this number to report it.
Moneyway is the company who previous underwrote loans for Littlewoods and you can call 0121 693 9106 to talk to them about an existing loan.
Littlewoods no longer offer loans as part of their services but if you need to talk to Moneyway about an existing loan, a problem with a payment or any other query then they are available from 9am until 7pm Mon-Fri and from 9am until 1pm on Saturdays.
If you think you have PPI (payment protection insurance) through Littlewoods then you can call 0344 811 1220.
This number is available for queries about a policy or if you want to make a complaint about the selling of this policy without your prior knowledge. These policies were also known as Account Protection and Shopping Insurance so look on your past paperwork for these terms and know they apply to PPI.
Littlewoods have a Freephone number 0800 0726 350 available for customers wanting to discuss home insurance.
They offer a number of different policies and the number is also available for existing customers who want to query something about their policy, upgrade cover or report a claim. You can also get a quote for the cover if you are not a Littlewoods customer through this number.
The warranty department can be contacted on 0844 556 0979 where you can see about items purchased from Littlewoods and covered by them.
If you have items that are being repaired, you can use the number to check the status of the repair and you can arrange engineer visits for items covered.
Littlewoods have a special department for any queries about furniture purchased through themselves and can be reached on 0844 822 4676. This number covers items such as sofas, bed and dining room furniture and can help with repairs and replacement items.
Littlewoods mobile phone insurance number is 0844 556 0982 and can offer quotes to cover your phone in the event of theft or damage. If you have a policy and need to make a claim, you can do this through this number or you can get technical advice to help decide what to do about a broken or malfunctioning phone. You can also use the number to change or renew your policy.
|Customer services (general)||0800 092 3444|
|Complaints (general)||0151 432 1000|
|Order from catalogue||0844 822 8000|
|Littlewoods Loans||0121 693 9106|
|Payment Protection Insurance (PPI) queries||0344 811 1220|
|Littlewoods Home insurance||0800 0726 350|
|Servicing and replacement cover (electricals)||0844 556 0979|
|Furniture insurance||0844 822 4676|
|Mobile phone & smartphone insurance||0844 556 0982|
There are also other options to contact Littlewoods if you don’t have the time to wait to get through on the phone including postal addresses and email.
Littlewoods offer a general email address for all customer service matters – [email protected] You can use this for anything including changing an online password or getting login details for the website.
Littlewoods have a contact address that you can send paperwork and letters but be aware this is slower than using the other means of contact.
- Customer Excellence,
- Sandringham Avenue,
- CM92 1LH,
- United Kingdom.
Littlewoods is also present on social media sites and customers can get in touch this way to chat with advisors about any queries.
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