Call 020 7527 2000
Islington London Borough Council was created in 1963 from the merging of two councils and is the second smallest of the London Boroughs. It is based in the Town Hall in Islington.
The council provide a range of standard services for the people of the area. This includes children and families services such as benefits, support, schools and leisure activities as well as housing, jobs and careers. It collects council tax and arranges benefit payments for residents as well as providing social care and health services.
Islington is separated into 15 wards:
- Finsbury Park
- Highbury East
- Highbury West
- St George’s
- St Mary’s
- St Peter’s
Contacting the council
The first step to contact the council is to visit their website to see if you can find the information you need there. The website is https://www.islington.gov.uk and it contains information about the services that the council offer as well as the ability to set up a secure account to make payment and request services.
You can also ring the council on the main line 020 7527 2000 which is open from 9 am until 5 pm weekdays. For minicom users, ring 020 7527 1900. You can also visit the customer contact centre at 22 Upper Street, Islington if you want to chat with someone face to face.
If you are unhappy with any of the activities of the council or your interaction with members of staff, you can visit the complaints section of the website and register a complaint there. You can also make complaints about specific departments such as adult social services or children’s social care or even about an individual councillor. Access this page at https://www.islington.gov.uk/contact-us/comments-and-complaints-info.
For the latest updates, news or general enquiries, you can also reach them on social media. The council have an account on Facebook and on Twitter where you can reach out but don’t include any personal or payment information as these routes aren’t as secure as when you log into the website and send details that way.