Hounslow Council

Call 020 8583 4242

Hounslow London Borough Council is the local authority council that has control over council issues for the Hounslow area of Greater London, one of the 32 councils in the capital.  It is based in the Civic Centre in Hounslow.

The council offers services to help residents including collecting council tax and paying benefits, organising recycling and rubbish collection and overseeing schools, children and family services.  It also handles things like planning permission, housing and also looks after environment issues in the area.

The council is divided into 20 wards:

  1. Bedfont
  2. Brentford
  3. Chiswick Homefields
  4. Chiswick Riverside
  5. Cranford
  6. Feltham North
  7. Feltham West
  8. Hanworth
  9. Hanworth Park
  10. Heston Central
  11. Heston East
  12. Heston West
  13. Hounslow Central
  14. Hounslow Heath
  15. Hounslow South
  16. Hounslow West
  17. Isleworth
  18. Osterley and Spring Grove
  19. Syon
  20. Turnham Green

Contacting the council

The council operates a website which is a great place to start looking for information about services.  You can find it at https://www.hounslow.gov.uk and you can even set up an online account where you can make payments for things like council tax.

The main council departments each have their own numbers.  Opening hours are generally from 9 am to 5 pm weekdays apart from Fridays where they shut at 4:45 pm.  For housing, council tax and benefits queries, ring 020 8583 4242 while for business rates, you can ring 020 8583 5708.  If you live in council housing and need repairs or help with tenancy issues, then call 020 8583 4000 – this is also an out of hours emergency number for urgent repairs.

To make a payment for parking tickets or other parking services, you can use the automated payment line 020 8583 2000.  Appeals against parking tickets need to be handled in person in the council office. You can also get information about environmental, street and planning services by calling 020 8583 5555.  For all other enquiries or if you are unsure which department you need to speak to, then call 020 8583 2000. Or you can visit the website and complete the contact form to get someone to contact you.