Halifax Contact Number: 0843 133 7291

0843 133 7291

You can ring the Leeds based customer service team for the Halifax Bank by calling 0843 133 7291.  This number can help with bank account queries, mortgage questions and issues around your credit card.

Mobile users can click on the number above to call this company.

Halifax Contact Number

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General enquiries – 0843 133 7291

If you want to speak to the Leeds head office of Halifax, you can ring 0843 133 7291.  This number is the switchboard that can connect you with one of the various departments within the bank to help.  These departments include for current accounts, mortgages, credit cards and other financial services.  If you know which department you need, you can also use the numbers below.  Lines are open 24 hours a day, 7 days a week and are charged the same as ringing other 01 or 02 numbers around the UK.  Calls may also be free if you have free inclusive minutes on your contract.

Current accounts – 0345 720 3040

If you want to speak to Halifax about a current account, you can ring 0345 720 3040.  This number can help with overdraft queries and adding someone to your account to make it a joint account.  You can open a new account via this number or find out about customer rewards.  You can also find out why your card isn’t working either online or in store.  Finally, if you want to make a transfer from one account to another, call this number or find out your balance first.

International Current Account Enquiries: +44 113 270 1154

If you are calling from outside the UK, then you can ring +44 113 270 1154.  Calls will cost more than ringing inside the UK depending on where you are and the provider you are calling with.

Savings Accounts – 0345 726 3646

You can ring Halifax savings account team on 0345 726 3646.  This number is for fixed-rate saving accounts and also for ISA funds.  The team can provide information about current interest rates and how to withdraw money from your account.  You can also transfer cash to another Halifax account or close the account.  If you are outside the UK, you should call +44 113 242 2005 for these enquiries.

Halifax Contact Number

Mortgages – 0345 850 3705

You can call the Halifax mortgage team on 0345 850 3705.  Here you can find out about applying for a new mortgage or remortgaging your existing property.  This number provides information about current interest rates and the terms of your existing mortgage.  You can also find out about specialist mortgages such as buy to let for landlords.  If you want to pay off your mortgage early or reduce your payments by paying some money off the balance, ring this number.

Credit Cards – 0345 944 4555

If you want to speak to Halifax about credit cards, then call 0345 944 4555.  This number provides information about APR rates, how to apply for a card or query a mistake on your account.  You can also arrange balance transfers or request a credit limit increase.  If you want to pay off or reduce your card balance, you can ring this number to arrange it.

 

Summary of Halifax credit card phone numbers

 

DEPARTMENT

CONTACT NUMBER

Customer services (credit cards)– UK

0345 944 4555

Customer services (credit cards) – international

+44 1733 573 189

Apply for a new credit card

0800 028 3258

Repayment cover queries

0345 605 1150

Card care queries

0844 871 5408

Lost & Stolen Cards – 0800 0 15 15 15

If you need to report a lost or stolen card to the Halifax, you can call 0800 0151515.  This is a freephone number that operates 24 hours a day, so you can report the card as soon as you realise it is gone.  If you have reported it and want to track the progress of a replacement card or for other help, you can also call the number.  If you are abroad, you should call +44 113 242 8196.  This is not a free number and costs depend on your location and call provider.

Loan Enquiries – 0345 724 3444

If you want to speak to Halifax about a loan, you can call 0345 724 3444.  Here you can find out about borrowing money or an existing loan account that you have.  Chat with financial trained advisers about how much to borrow and how to pay it back or what options are best for your financial position.  If you have a loan and want to extend it or are having financial problems, give this number a call.  This line is for new applications for loans start with 84 or 15.  If you have another loan agreement number, call 0345 604 7292 instead.

Car Finance – 0333 202 7967

If you want to speak to Halifax about their car finance packages, you can ring 0333 202 7967.  This number can help with new fixed or flexible car finance options as well as for existing customer queries.  If you are having trouble, then ring them to get help.  Or if you want to clear your balance, then you can also ring this number.

Home Insurance – 0800 500 3973

If you need to speak to the home insurance team at Halifax, you can ring the freephone 0800 500 3973.  This number handles queries for existing customer wanted to add or remove elements from their policy or renewing their policy.  You can also use the emergency numbers below for help if you need to make a claim:

 

Halifax home insurance contact numbers

 

HOME INSURANCE DEPARTMENT

PHONE NUMBER

Get a new quote

0800 500 3973

Existing Customer services – policies starting in “HDA”

0345 604 6532

Existing Customer services – policies starting in “HIA”

0345 604 6531

Existing Customer services – any other policy prefix

0345 600 6001

Customer Claims – policies starting in “HDA”

0345 604 6619

Customer Claims – policies not starting in “HDA”

0345 600 0774

Car Insurance – 0344 209 0471

If you need to speak to Halifax about your car insurance policy, then ring 0344 209 0471.  This is charged at the same rate as other geographic numbers such as 01 or 02.  Call the team for a renewal quote or to change your policy or cover.  If you need to make a claim, then use one of the numbers below to get help or breakdown cover:

 

Halifax car insurance – list of phone numbers

 

DEPARTMENT

PHONE NUMBER

General Customer services

0344 209 0471

Get a quote (car insurance)

0330 018 9539

All Claims

0344 209 0472

Windscreen claims only

0330 018 1889

Travel insurance – 0345 307 3801

If you need to ring Halifax about a travel insurance policy you have or had with them, then you can call 0345 307 3801.  This is for existing customer as they don’t offer new policies currently.  If you want help with an existing or former policy, you can ring this number.  If the policy was before 22nd November 2015, then call 0345 604 9839 instead.

Pet Insurance – 0845 850 0265

If you have Halifax pet insurance and need to contact the team, call 0845 850 0265.  The team can provide a quote for your pet insurance needs as well as renew an existing policy.  If you need to make a claim on your policy, you can use the below numbers

:

Contact numbers for Halifax pet insurance

 

DEPARTMENT

UK PHONE NUMBER

Customer services (pet)

0845 850 0265

Claims (pet)

0845 850 0268

Renewals (pet)

0845 850 0267

Overseas veterinary care and assistance

0845 850 0268

Bereavement counselling after losing a pet

0845 602 6921

Pet legal assistance

0845 676 9576

Pet minders services

0845 850 0268

Life Insurance – 0800 849 6089

If you have life insurance with Halifax, you can ring 0800 849 6089.  This number is for policies that start with ‘1’.  For other policies, use the below table to find the right team to speak to.  Halifax currently doesn’t offer new life insurance policies so there is no quote line.

Halifax life insurance customer service phone numbers

 

DEPARTMENT

CONTACT NUMBER

Life insurance policies starting with “1”

0800 849 6089

Life insurance policies starting with “5”

0800 032 0947

Life insurance policies starting with “TMP” or “14/”

0345 600 1194

Life insurance policies starting with “COV”, “MOR” or “HX6”

0870 901 0137

Investments – 0345 835 5726

If you have investments, stocks or share ISA funds with Halifax, you can speak to the team on 0345 835 5726.  You can find out about withdrawing funds from the accounts or depositing more money.  You can also get financial advice as a new or existing customer about the most suitable products available and open an account if you want.

 

Halifax investment telephone numbers – at a glance

 

DEPARTMENT

PHONE NUMBER

Investment customer services and quotes

0345 835 5726

Manage investments (where purchased in-branch)

0345 600 0169

Stakeholder pension plan & guaranteed investment plan queries

0345 030 6244

Share dealing queries

0345 722 5525

Child trust fund queries

0345 609 0064

Travel money – 0345 246 0006

If you need to get travel money through Halifax, you can call 0345 246 0006.  You can make a new order, get information about the exchange rate or query about re-converting funds back into pounds.  You can ring the number 8-10 weekdays and 10-8 weekends but may be closed bank holidays.

Bereavement support – 0800 028 1057

If you have suffered a bereavement and need help with an account, call 0800 028 1057.  The team can help with a range of problems and issues to make the process as simple as possible.  Please have the death certificate on hand when calling.

Halifax Contact Numbers – at a glance

DEPARTMENT

PHONE NUMBER

General Customer services – UK

0843 133 7291

General Customer services – international

+44 113 242 2229

Current accounts queries – UK

0345 720 3040

Current accounts queries – international

+44 113 270 1154
Savings accounts queries – UK

0345 726 3646

Savings accounts queries – international

+44 113 242 2005
Mortgage queries

0345 850 3705

Halifax credit cards – general customer services (UK)

0345 944 4555
Halifax credit cards – general customer services (international)

+44 1733 573 189

Halifax credit cards – new applications

0800 028 3258
Halifax credit cards – repayment cover queries

0345 605 1150

Halifax credit cards – card care queries

0844 871 5408

Lost & stolen cards – in the UK

0800 0 15 15 15
Lost & stolen cards – outside the UL

+44 113 242 8196

Halifax loans – applications and new customers with agreements starting in “84” or “15”

0345 724 3444
Halifax loans – customers with agreements starting in any other prefix

0345 604 7292

Car finance queries

0333 202 7967

Home insurance – new quotes

0800 500 3973

Home insurance – customer services (policies starting in “HDA”)

0345 604 6532

Home insurance – customer services (policies starting in “HIA”)

0345 604 6531

Home insurance – customer services (any other policy prefix)

0345 600 6001

Home insurance – claims (policies starting in “HDA”)

0345 604 6619

Home insurance – claims (policies not starting in “HDA”)

0345 600 0774

Car insurance – general customer services

0344 209 0471

Car insurance – new quote

0330 018 9539

Car insurance – claims queries

0344 209 0472

Car insurance – windscreen claims only

0330 018 1889

Travel insurance – policies dated after 22nd November 2015

0345 307 3801

Travel insurance – policies dated before 22nd November 2015

0345 604 9839

Halifax pet insurance – general customer services

0845 850 0265

Halifax pet insurance – claims queries

0845 850 0268

Halifax pet insurance – existing customer renewals

0845 850 0267

Halifax pet insurance – overseas veterinary care

0845 850 0268

Halifax pet insurance – bereavement counselling

0845 602 6921

Halifax pet insurance – legal enquiries

0845 676 9576

Halifax pet insurance – pet minder services

0845 850 0268

Life insurance customer services – policies starting with “1”

0800 849 6089

Life insurance customer services – policies starting with “5”

0800 032 0947

Life insurance customer services – policies starting with “TMP” or “14/”

0345 600 1194

Life insurance customer services – policies starting with “COV”, “MOR” or “HX6”

0870 901 0137

Investments – general customer services

0345 835 5726

Investments – manage investments purchased in a Halifax branch

0345 600 0169

Investments – stakeholder pension plan & guaranteed investment plan

0345 030 6244

Investments – share dealing queries

0345 722 5525

Investments – child trust fund queries

0345 609 0064

Halifax travel money queries

0345 246 0006

Bereavement support and assistance

0800 028 1057

Alternative ways to contact Halifax

In addition to their various helplines, Halifax offer several other ways to get in touch including by post, social media and online.

Email Halifax

You can reach Halifax via email through their ‘Contact Us’ section of their website.  You will receive an email response to your query.  Find it at http://www.halifax.co.uk/contactus/contactushome.asp

Postal Address

If you want to write to the Halifax or send paperwork, then you can use the following address for their head office:

Halifax,

PO Box 548,

Leeds,

LS1 1WU,

United Kingdom.

Branch Locator

If you want to find out where the nearest Halifax branch is to where you live, then use the branch finder http://www.halifax.co.uk/branchfinder/search.asp – this also tells you what services are on offer within the branch or where the nearest cash point machine is located.

Connect with Halifax on Social Media

There’s a good Halifax presence on social media and you can use these profiles to find out more about their services or to make basic queries, not including any sensitive information:

Facebook

www.facebook.com/halifax

Twitter

http://twitter.com/askhalifaxbank    (customer services)

http://twitter.com/halifaxbroker    (share dealing enquiries)

YouTube videos

www.youtube.com/user/Halifax

LinkedIn

www.linkedin.com/company/halifax