Vodafone Contact Numbers: 0333 304 0191

0843 133 7107

Vodafone Contact Number: 0333 304 0191

Mobile users can click on the number above to call this company.

Vodafone

This is a non affiliated call connection service. The call connection telephone numbers supplied by phonethem.co.uk are charged at 7p for the first minute and then 7p per minute plus your phone companies access charge. Callers must be over the age of 18.

Helpline, Broadband, Support and Complaints

Company Name: Vodafone

Contact Number (call connection): 0843 133 7107

HQ Address: The Connection, Newbury, Berkshire, RG14 2FN, England

Opening Hours: Monday to Sunday, 8am to 9pm

Website: www.vodafone.co.uk

important Vodafone numbers, departments, opening hours and postal address:

DepartmentContact NumberOpening Hours
Customer Enquiries (mobile)191

Free from Vodafone mobile

Monday to Sunday, 8am to 9pm
Switchboard (UK)0163 533 251

Standard call charges

Monday to Sunday, 8am to 9pm
Customer Enquiries (outside UK)+44 783 619 1191

Free from Vodafone mobile

Monday to Sunday, 8am to 9pm
Customer Complaints0808 004 4900

Free

Monday to Sunday, 8am to 9pm
Accessibility Queries0333 304 3222

Standard call charges

Monday to Sunday, 8am to 9pm
Sales (Business)0808 099 6777

Free

Monday to Friday, 8am to 8pm
Sales (Personal)0808 040 8408

Free

Monday to Sunday, 8am to 8pm
Business Enquiries (Medium to Large)0808 004 4495

Free

Monday to Sunday, 8am to 9pm
Press Enquiries0163 569 3693

Standard call charges

Monday to Sunday, 8am to 9pm
Vodafone Brand Enquiries0207 803 2000

Standard call charges

Monday to Sunday, 8am to 9pm

 

Important Vodafone numbers, departments, opening hours and postal address:

DepartmentContact NumberOpening Hours
Mobile Support191

Free from Vodafone mobile

Monday to Sunday, 8am to 9pm
Switchboard0163 533 251

Standard call charges

Monday to Sunday, 8am to 9pm
Mobile Support Outside UK+44 783 619 1191

Free from Vodafone mobile

Monday to Sunday, 8am to 9pm
All Complaints0808 004 4900

Free

Monday to Sunday, 8am to 9pm
All Accessibility0333 304 3222

Standard call charges

Monday to Sunday, 8am to 9pm
Sales (business customers)0808 099 6777

Free

Monday to Friday, 8am to 8pm
Sales (personal customers)0808 040 8408

Free

Monday to Sunday, 8am to 8pm
Medium/Large Business Customers0808 004 4495

Free

Monday to Sunday, 8am to 9pm
Media Inquiries (all)0163 569 3693

Standard call charges

Monday to Sunday, 8am to 9pm
Brand Inquiries (all)0207 803 2000

Standard call charges

Monday to Sunday, 8am to 9pm

Vodafone Number for Personal Customers 0333 304 0191

Personal customers can call 0333 304 0191 at a local rate for any queries or concerns or you can simply call 191 free from your Vodafone mobile.

These numbers apply for both pay monthly and pay as you go customers.  For pay monthly customers, the calls will be part of your free minutes, text and data at a fixed amount.  You will be notified if you are going to use allowance for the call.  You can use this number to query allowance or limit on your account.  Pay as you go customers can top up their account and are charged from their balance for all services.

Personal customers should also consider setting up a My Vodafone account through the website.  Once you log in, you can access information about your account such as adding credits.  You can register your new account or log into an existing one with your phone, mobile number and email address or use these to register.  Benefits of the account include:

  • Check for upgrades and any rewards you have earned
  • Change your settings
  • View the credit balance on your account
  • Top up or add credits to your account

If you are going abroad then you can still use your data as Vodafone is partnered with networks across various countries.  If you want to know more about roaming services,check this site.  If you need to call the company from abroad, use +44 7836 191 191.

Vodafone Customer Services Number for Business 0808 060 0802

Business customers with queries or concerns can contact Vodafone on 0808 060 0802, a free number.

Whether you are a private business, a corporation or even in the public sector, Vodafone are there to help.  They offer both phone and broadband services for businesses of all sizes.  If you use their broadband services, it is recommended to have anti-virus software on your system such as F-Secure SAFE.  For those with phone and broadband services, it is worth changing the channel on their broadband router as it can cause conflict with the phone signal and can slow down both.  To do this:

  1. Sign into your broadband router on the broadband router page with the password on the back of the device
  2. Click the advanced tab and choose the Advanced Wi-Fi settings
  3. Select the Channel setting and choose a different channel
  4. Select Update Channel and Apply to make the changes

You should also change the default password on the device to something that is memorable but hard to guess.  This enhances the security of your system.  to change the router password, go to the Wi-Fi tab while logged in.  Change the password or the Encryption Key and hit ‘apply’.

Vodafone’s business router has various content control profiles.  The default setting is ‘offer’ which means that all sites can be accessed by all users.  There is also Safe (18+) profile to block malicious sites, Super Safe (13-18) to block these sites and any with gambling, alcohol, drugs, weapons, adult content and similar sites.  Finally, the Ultra Safe is for <13 and blocks all of these sites plus games, social networks and sex education websites.

Each Vodafone business customer can buy one static IP address by calling 0808 060 0802.  Each customer can only have one and if you need to move, then this won’t travel with you.  Instead, you will receive a new one with the new equipment.

Vodafone also offers Smart Divert, a service that lets you divert calls from a landline to any UK number.  This is only charged for the part that is diverted and for access.  A new landline connection may be added to your business premises if you need a second line or if you are moving to Vodafone from Virgin Media.

If you need to divert an existing number you can follow these steps.

If you need to divert an existing landline, you follow these steps.  Vodafone business customers also receive a variety of extra features including call waiting, divert, ring back, reminder calls and even anonymous caller rejection.

Vodafone Personal Customers Sales 0808 040 8408

To contact the personal customer sales team, you need to call 0808 040 8408.  You can look at a contract and pay a fixed monthly price with a set allowance and choose from a number of different phones.  You can also look at pay as you go options with different phones available.

SIM only customer services is 191 from your Vodafone mobile for free or 03333 040 191 which is a standard rate number.  You can choose a phone from Vodafone for this service or use a handset that you also have, providing it is compatible with Vodafone.

You can also get tablets and dongles from Vodafone with different data allowances.  Headsets, memory cards and other products can also be purchased by calling this number.  You can also see what is available by checking https://www.vodafone.co.uk/shop/index.htm.  You can even use this number if you need a new SIM because your old one is damaged or lost or if you want to upgrade your current settings.  A SIM swap would then be needed to ensure your number moved to the new SIM and this process can be done here.

You need your SIM and phone ready for this process and make sure you have backed up your phone beforehand to ensure no data is lost.  To do a SIM swap:

  1. Enter the phone number into the field or dial *#100# from the device then press call
  2. Don’t remove the old SIM from your phone as you need a text code that will be sent.  Once you have the code, put it in the field
  3. Type in the number of the new SIM
  4. Request the SIM swap
Vodafone

Vodafone Help Number for Business Customer Sales 0808 099 6777

There are a number of products and solutions on offer for business customers so if you want to know more about them, you can call 0808 099 6777 for Vodafone Business.  There are also various phone packages suitable for business customers including ones with different allowances and data for national and international use.

Vodafone Number for Complaints 0808 004 4900 free

Call 0808 004 4900 if you have a complaint about any aspect of your Vodafone account.  The company is committed to dealing with complaints as soon as possible but there are additional options as well as calling customer services.  There is an online form to register the complaint which can be found at http://www.vodafone.co.uk/vodafone-uk/forms/complaints-b/index.htm#complaintForm

In most cases, complaints are settled within five days.  If the complaint isn’t settled in this period, you should get a timeline as to when it will be finished.  It will typically be within eight weeks.  You can also register a complaint via post to the following address:

Customer Relations Manager Vodafone Limited The Connection Newbury Berkshire RG14 2FN

Complaints not dealt with in the eight-week timeframe can be referred to the Office of the Ombudsman for Vodafone.  This is reached by phone on 0330 440 1614 or by fax to 0330 440 1615.  There is also an email address at [email protected] or written complaints to:

Ombudsman Services: Communications PO Box 730 Warrington WA4 6WU

Vodafone Helpline for Accessibility Customers 0333 304 3222

Accessibility customers can contact Vodafone on 0333 304 3222.  The company aim to make the service available for everyone and there is a wide selection of facilities available including for those with difficulties in hearing, speaking, seeing or moving.  Contracts and bills can be sent in various forms including audio, Braille and large print.

The service helps customers see the various products and services available and some may be offered at special plans for hearing impaired or with special phones for people with limited movement such as the Doro PhoneEasy 632 or the Alcatel 2000.

Vodafone Contact Number for Topping Up 2345

  • Vodafone pay as you go customers can call 2345 free from their phone to top up and add credits to the account
  • Once registered for it, you can text TOPUP to 2345
  • Call *#1345* with the top up voucher and then #
  • To automatically top up your account, call 18829

Top up swipe cards can be bought from various retail stores and used to add credit.  You can then connect your swipe card to the phone number and can then top up at cash machines with your debit card or from your bank on the banking app.

Vodafone Telephone Number to Pay Bills 56677

  • Call the automated bills and payments number at 56677 with your mobile phone for pay monthly customers.  You can also use this number to set up direct debit payments to automatically pay your bill.  You will need an account number and sort code to set this up.  Then:
    1. Sign into your Vodafone account online
    2. Select the ‘see bill’ option and choose to manage payment methods
    3. Click to add a new Direct Debit and add your bank information then save to set up the mandate

    You can also pay bills with your My Vodafone account even without a direct debit if you choose the ‘make payment now’ option under the bills section.  Enter your information and send the payment.  You can even check your bill in this section and download it as a PDF.  Your monthly bill will also be sent by email when you are registered.  If you don’t have an online account, a text will be sent with your bill.  You can also ring 44555 from your mobile at any time to hear your bill amount and usage.