Esure is a top UK insurance company and their main contact number is 0345 045 1000. Lines are open from 8 am until 8 pm weekdays, 9 am until 5 pm Saturdays and 9 am until 2 pm on Sundays. You can also call 0345 045 8000 for queries relating to home insurance and 0345 606 1374 for pet insurance issues. There is also a dedicated team for travel insurance available on 0345 600 3950.
|Helpline||UK Contact numbers|
|Esure Car Insurance Telephone Numbers|
|Customer Service Contact Number||0345 045 1000|
|Multicar Helpline||0800 434 6764|
|Claims and monitoring Legal Protection Number||0345 603 7872|
|Claims Fax Number||0161 830 8084|
|Renewal Hotline||0345 603 7879|
|24-Hour Accident Recovery Contact Number||0800 085 8533|
|24-Hours Windscreen Repair Helpline||0800 085 8459|
|24-Hours Monitoring Legal Advice Helpline||0345 805 9596|
|24-Hours Breakdown Assistance Number||0800 085 6837|
|European Emergency Number||0141 349 0516|
|Esure Home Insurance Telephone Numbers|
|Customer Service Helpline||0345 045 8000|
|Renewal Hotline||0345 601 7079|
|24-Hours Claims Helpline||0345 601 7072|
|24-Hours Pest Cover Contact||0345 601 7073|
|24-Hours Family Legal Protection||0345 601 7070|
|24-Hours Home Emergency||0345 601 7642|
|Annual Travel Claims Contact Number||0345 601 6194|
|Esure Pet Insurance Contact Numbers|
|Vet Search Helpline||0345 060 1360|
|Customer Service Helpline||0345 606 1374|
|Esure Pet Payment Contact Number||0345 606 1361|
|Claims Phone Number||0333 234 0669|
|21-Hours Pet Health and Well-being Helpline||0800 434 6122|
|21-Hours Pet Legal Phone Number||0345 606 1392|
|21-Hours Pet (Dog) Napping Contact Number||0345 606 1891|
|Pet Minders Contact Helpline Number||0345 606 1393|
|Esure Travel Insurance Contact Numbers|
|24-Hours Legal Protection Number||0145 589 6174|
|21-Hours Emergency Helpline||0208 763 3285|
|Customer Service Staff Helpline|
Renewal Hotline Number
|0345 600 3950|
|Claims Query Helpline||0345 600 3951|
|Sales and Quotes Assistance Helpline||0345 600 3949|
|Text Phone for Travel Insurance Queries Helpline||0800 316 0775|
|Esure Web Queries Assistance Helpline Contacts|
|For all Home and Car Insurance Web Queries||0345 603 7873|
|For All Web Queries Related To Travel Insurance||0345 606 3949|
|For Assistance Regarding Pet Insurance Web Queries||0345 606 1362|
|Home Insurance customer support|
Car Insurance customer support
Home insurance quotes and sales queries
Home Insurance renewal helpline
Home Insurance payment queries
|Monday to Friday 8AM to 8PM,|
Saturday 9AM to 5PM and
Sunday from 9AM to 2PM
|Pet Insurance customer support|
Travel Insurance customer support
Car Insurance claims support
Pet insurance payment queries
Travel Insurance renewal hotline
|Monday-Friday, 8AM to 8PM,|
Saturday from 9AM to 5PM
Lines will be closed on Sunday
|Car insurance quotes and sales queries|
Accident recovery staff
Pet legal contact
Travel Insurance legal advice
|Travel Insurance queries and sales staff||Monday-Friday, 8AM to 8PM,|
Saturday from 8am-7pm and
Sunday from 10am-5pm
|Travel claim queries||Monday-Friday 8am-6pm|
There are various contact email addresses for the different departments in Esure:
- No Claim Discount – [email protected]
- Car Insurance Claims – [email protected]
- Home Insurance Claims – [email protected]
- Van Insurance queries – [email protected]
- Bike Insurance queries – [email protected]
Car insurance contact numbers
For car insurance, the main lines are open from 8 am until 8 pm weekdays, 9 am until 5 pm Saturdays and from 9 am until 2 pm Sundays. Claims lines are closed on Sundays.
The main 24-hour quote and contact number for car insurance are 0345 045 1000. If you have or want to query a multicar policy, then call 0800 434 6764. If your policy is due for renewal, then there is a dedicated team available on 0345 603 7872.
The main claims number is 0345 603 7872 or+44 141 221 5777 if you are outside the UK. If you need to fax documents to the team, then send it to 0161 830 8084.
The payment team is available on 0345 045 1000.
If you need accident recovery, ring the 24-hour line 0800 085 8533. For windscreen only claims, you can call 0800 085 8459 while for legal problems call 0800 085 6837. Finally, for European emergencies, call 0141 349 0561.
To send paperwork or queries in writing, forward your mail to The Equinox, 19 Cadogan Street, Glasgow, G26QQ.
The main quote and sales line for Esure home insurance is 0345 045 8000 which are open from 8 am until 8 pm weekdays, 9 am until 5 pm Saturdays and from 9 am until 2 pm Sundays.
There is a dedicated renewal line 0345 601 7079 while the payment queries team is on 0345 045 8000. If you need to make a claim, the claims line runs 24 hours a day on 0345 601 707 while the legal team are on 0345 601 7070 and the home emergency team are on 0345 601 7642. For annual travel insurance claims call 0208 763 4902 for medical or other emergencies. Otherwise, use 0345 601 6194 during normal opening hours.
All lines for Pet insurance are open from 8 am until 8 pm weekdays, 9 am until 5 pm Saturdays and closed on Sundays. There are 24-hour claims numbers.
For payment queries, ring 0345 606 1361 and for the vet search service to find the nearest approved vet, call 0345 606 1360. For the pet minders service, call 0345 606 1393 and for claims contact 0333 234 0669. There is a 24-hour dog-napping (theft) service on 0345 606 1891 and a bereavement service on 0345 606 1391. For legal queries call 0345 606 1392 and for health and wellbeing queries, call 24 hours a day on 0800 434 6122.
If you need to send paperwork or queries in writing, send it to Esure Pet Insurance, 1000 Lake Side North Harbour, Western Road, Portsmouth, PO6 3EN.
The main 24-hour contact line for Esure travel insurance is 0145 589 6174 or for emergency assistance, call 0208 763 3285.
If you have a policy coming due for renewal, call 0345 600 2950 which is open from 8 am until 8 pm weekdays, 9 am until 5 pm Saturdays and closed Sundays. Payment queries can be handled by 0345 600 3950 and there is the main sales lines 0345 600 3949 which is open from 8 am until 8 pm weekdays, 9 am until 5 pm Saturdays and from 9 am until 2 pm Sundays. For claims on travel that aren’t an emergency, call 0345 600 3951.
If you need to send paperwork or queries in writing, send it to Esure Travel Insurance, 1 Drake Circus, Plymouth, PL1 1OH.
Web queries contact numbers
If you have a web query relating to home or car insurance, then call 0345 606 7873. For web queries relating to pet insurance, call 0345 606 1362 and for travel insurance on 0345 600 3949.
There is also a FAQs page on the website where you can get answers to many common queries. You will also find all the terms and conditions relating to your policy in your policy booklet.
Websites and social media
|Proof of No Claim Discount||http://www.esure.com/content/pages/general/contactUs.xhtml?questions=04|
|Website Feedback Form||http://www.esure.com/content/pages/general/siteFeedback.xhtml|
|Log in to your account||https://www.esure.com/content/pages/general/portal/signIn.xhtml?conversationId=343051|