Edinburgh City Council - Logo


Edinburgh City Council

Call 0131 200 2000

Edinburgh City Council is the council responsible for the Scottish capital and handles all direct council matters for its residents.  It is based in City Chambers on High Street and the main switchboard number is 0131 200 2000.


While much of government for the whole of Scotland takes place from Edinburgh, the City Council handles matters for the residents of the city itself.  It has two main headquarters and also operates a number of helplines for residents to use. There is an extensive website and some services can be paid for across the internet as well.

You can pay your council tax in a number of ways including on the website and view your online account to see the status of payments and your overall bill.  The website contains information about council tax bands and charges and you can query if you think you have been placed in the wrong band.

Bins and recycling queries can be handled over the phone or via the website.  There is information available about the bin collection days and you can even request a new recycling box or bin if yours has been damaged or isn’t present in a new house.

If you are starting a business in Edinburgh, the council offer services including applying for a licence or permit.  You can get support for your business and find out more about business rates by calling them or checking out the website including food safety information and details from trading standards.  There is also health and safety guidance to help you manage within your business.

Edinburgh City Council - MapWards

Edinburgh is divided into 17 wards for electoral purposes covering the city and immediate surrounding areas.  They are:

  1. Almond
  2. Pentland Hills
  3. Drum Brae / Gyle
  4. Forth
  5. Inverleith
  6. Corstophine / Murrayfield
  7. Sighthill / Gorgie
  8. Colinton / Fairmilehead
  9. Fountainbridge / Craiglockhart
  10. Morningside
  11. City centre
  12. Leigh Walk
  13. Leith
  14. Craigentinny / Duddingston
  15. Southside / Newington
  16. Liberton / Gilmerton
  17. Portobellow / Craigmillar

Contact the council

There are two main sites for Edinburgh City Council.  The administrative headquarter is at Waverley Court, 4 East Market Street while the council headquarters is in City Chambers, High Street.  There are also local offices that are divided into north-east, north-west, south-east and south-west.

There are various departments for the different services available which can be accessed via the switchboard.  There are also some social care numbers to use for adults – 0131 200 2324 and for children – 0131 200 2327.

Council offices are open 8:30am to 5pm weekdays apart from Friday where they close at 3:40pm.  Some services do shut earlier at 4:30pm. Outside these times where are some emergency numbers:

  • Emergency social care – 0800 731 6969 (outside UK +44 131 5538286)
  • Antisocial noise from neighbours – 101
  • All other emergencies – 0131 200 2000

You can find out more information about the many services that the council offer through the main website which is at http://www.edinburgh.gov.uk while there is also a central email address to send queries [email protected]