Comparethemarket is a UK comparison website that lets customers check out the various insurance policies available. They offer cover information for car and van, home insurance, pet insurance and even life insurance plans. You can put in your details and the website will provide quotes from many of the UK’s top insurers.
They also offer utility services where you can compare gas and electricity suppliers. For financial products, there is a comparison for loans and credit cards. The company has a dedicated customer services team to help with queries or problem as well. If you need to talk to the team, you can call freephone 0800 197 8913.
Direct Comparethemarket phone numbers
|General customer support||0800 197 8913|
|Life Insurance support only||0800 072 1146|
|Medical Insurance queries and support||0808 141 1334|
|Over 50 life insurance||0808 141 1332|
|Home Insurance support||0800 316 3654|
|Broadband TV & phone support||0800 781 4022|
|Mortgage support||0141 243 5633|
|Business Insurance support (includes Professional Indemnity)||0800 316 3655|
|Complaint support||0173 337 4444|
There are different opening hours for the different teams, so you can ensure when you ring, someone will be there to answer your call.
|Life Insurance support||8 AM-8 PM Monday to Friday and|
9 AM-2:30 PM on Saturday
|Medical insurance support||8:30 AM-7 PM Monday to Thursday|
8:30 AM-5 PM on Friday and
8:30 AM – 12PM on Saturday
|Home Insurance support|
Business insurance support
Professional Indemnity support
|9 AM- 9 PM Monday to Friday and|
9 AM-5 PM on Saturday
|Broadband TV & phone support||8 AM- 9 PM|
|9 AM-5 PM Monday to Friday|
Write to Comparethemarket
As well as offering the various contact phone numbers, Comparethemarket also offers a postal service. You need to include your contact information on the letter in order for them to respond. You can then send details of your problem or query. The address to send the mail to is:
Life insurance is a complex and important type of insurance and if you are using Comparethemarket to look at policies but need some help, you can call their team on 0800 072 1146. Lines are open from 8am until 8pm weekdays and from 9am until 2:30pm on Saturdays plus there is a call-back service available.
If you want to talk to someone about life cover when you have diabetes you can ring the dedicated number 0800 072 1147. This line has the same opening hours and there is also a contact form found on the website to get in touch with them. If you are uncertain what type of life insurance policy you should be considering, then ring 0800 197 8912.
Comparethemarket also offers to check medical insurance cover and prices for you on their website. Like life insurance, this can be a complicated area so if you want to chat with their team, call 0808 141 1334. Lines are open from 8:30am until 7pm Monday to Thursday but close at 5pm on Fridays and at noon on Saturday. The medical insurance team can help with accident, sickness or unemployment cover when you ring 0808 141 1332.
Over 50s Life Insurance
Over 50s life insurance is a slightly different type of life insurance and that’s why Comparethemarket has a dedicated number for this kind of query – 0808 141 1336. Lines are open from 8:30am until 7pm Monday to Thursday, close at 5pm on Friday and noon on Saturday.
If you have a query about home insurance or cover for a landlord’s property rented to tenants, then you can call 0800 316 3654. Lines are open from 9am until 9pm weekdays and until 5pm on Saturdays.
Broadband, TV packages and phone packages
If you want to talk to Comparethemarket about the broadband, TV or phone packages on the site, you can call either 0800 781 4022 or 0203 092 3141. These lines are available from 8am until 9pm. If you have a query relating to digital TV, then call 0800 276 1176.
Comparethemarket offer mortgage advice through Money Quest Mortgage Brokers and you can talk to them on 0141 243 5633. Lines are open from 9am until 5pm weekdays.
If you need help with your business insurance, you can talk to the expert team at Comparethemarket by calling 0800 316 3655. This line handles queries about everything to do with business insurance including public and employer’s liability cover. Lines are open from 9am until 9pm weekdays and from 9am until 5pm Saturdays. There is also a lot of information on the dedicated website page.
There is also help with shop, office, pub and hotel business cover by calling 0800 107 4765. Lines are open from 9am until 9pm weekdays and until 5pm on Saturdays or you can visit the webpage on the topic.
If the type of business insurance, you need is professional indemnity then call 0800 107 4765. This team is available from 9-9 weekdays and until 5pm Saturdays. There is a call back service if they are busy and you can find more information on the website.
If you want to better understand the savings you can make on your gas or electricity, visit the special web page for Comparethemarket utility services – https://businessenergy.comparethemarket.com/energy-search?AFFCLIE=CM01
As well as the various contact numbers, Comparethemarket has a series of email addresses for different departments. You can send your query via email and receive a quick response.
|General enquiries||[email protected]|
|Marketing opportunities||[email protected]|
|Commercial opportunities||[email protected]|
|Press Office||[email protected]|
If you just want to subscribe or unsubscribe to email alerts from the company, visit the website here and you can do this.
If you are unhappy with your experience with Comparethemarket, you can make a complaint. To do this on the phone, you can call 0173 337 4444. The line is open from 9am until 5pm weekdays. You can also send details of the complaint via email to [email protected]tm.com or by sending it in writing to their postal address at:
If you are still dissatisfied with their response, you can escalate the complaint to the Financial Ombudsman. Their phone number is 0800 023 4567 or their postal address for written complaints is Exchange Tower, London, E14 9SR. If you want more information about what they handle, visit their website.
As an internet company, it is no surprise that Comparethemarket has a strong social media presence. You can use this for a variety of purposes including finding out about the latest products and deals. You can also download their app to make comparisons on your smartphone.
Comparethemarket Website https://www.comparethemarket.com/
Comparethemarket Online Registration https://signin.comparethemarket.com/initiate-password-creation?clientId=myctm
Comparethemarket Online Log https://signin.comparethemarket.com/login?signin=547a42c1bd8a039ae4372731bb2dada2
Comparethemarket Facebook https://www.facebook.com/comparethemarketcom-157789610933235/
Comparethemarket Twitter https://twitter.com/comparethemkt
Comparethemarket YouTube https://www.youtube.com/watch?v=t0AKC3wZdw4
Comparethemarket LinkedIn https://www.linkedin.com/company/comparethemarket-com
Comparethemarket IOS App https://itunes.apple.com/gb/app/snapt/id783661622?mt=8
Comparethemarket Android App https://www.comparethemarket.com/meerkat/movies/