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Compare the Market UK

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Compare the Market UK

Comparethemarket is a UK comparison website that lets customers check out the various insurance policies available.  They offer cover information for car and van, home insurance, pet insurance and even life insurance plans. You can put in your details and the website will provide quotes from many of the UK’s top insurers.  

They also offer utility services where you can compare gas and electricity suppliers.  For financial products, there is a comparison for loans and credit cards. The company has a dedicated customer services team to help with queries or problem as well.  If you need to talk to the team, you can call freephone 0800 197 8913.

Comparethemarket website

Direct Comparethemarket phone numbers

General customer support0800 197 8913
Life Insurance support only0800 072 1146

0800 072 1147

0800 197 8912

0808 141 1336

Medical Insurance queries and support0808 141 1334
Over 50 life insurance0808 141 1332
Home Insurance support0800 316 3654
Broadband TV & phone support0800 781 4022

0203 092 3141

0800 276 1176

Mortgage support0141 243 5633
Business Insurance support (includes Professional Indemnity)0800 316 3655

0800 107 4765

Complaint support0173 337 4444

Opening hours

There are different opening hours for the different teams, so you can ensure when you ring, someone will be there to answer your call.

Life Insurance support8 AM-8 PM Monday to Friday and

9 AM-2:30 PM on Saturday

Medical insurance support8:30 AM-7 PM Monday to Thursday

8:30 AM-5 PM on Friday and

8:30 AM – 12PM on Saturday

Home Insurance support

Business insurance support

Professional Indemnity support

9 AM- 9 PM Monday to Friday and

9 AM-5 PM on Saturday

Broadband TV & phone support8 AM- 9 PM
Mortgage support

Complaint support

9 AM-5 PM Monday to Friday

Write to Comparethemarket

As well as offering the various contact phone numbers, Comparethemarket also offers a postal service.  You need to include your contact information on the letter in order for them to respond. You can then send details of your problem or query.  The address to send the mail to is:,

Pegasus House,

Bakewell Road,

Orton Southgate,



Life insurance

Life insurance

Life insurance is a complex and important type of insurance and if you are using Comparethemarket to look at policies but need some help, you can call their team on 0800 072 1146.  Lines are open from 8am until 8pm weekdays and from 9am until 2:30pm on Saturdays plus there is a call-back service available.

If you want to talk to someone about life cover when you have diabetes you can ring the dedicated number 0800 072 1147.  This line has the same opening hours and there is also a contact form found on the website to get in touch with them.  If you are uncertain what type of life insurance policy you should be considering, then ring 0800 197 8912.

Medical insurance

Comparethemarket also offers to check medical insurance cover and prices for you on their website.  Like life insurance, this can be a complicated area so if you want to chat with their team, call 0808 141 1334.  Lines are open from 8:30am until 7pm Monday to Thursday but close at 5pm on Fridays and at noon on Saturday. The medical insurance team can help with accident, sickness or unemployment cover when you ring 0808 141 1332.

Over 50s Life Insurance

Over 50s life insurance is a slightly different type of life insurance and that’s why Comparethemarket has a dedicated number for this kind of query – 0808 141 1336.  Lines are open from 8:30am until 7pm Monday to Thursday, close at 5pm on Friday and noon on Saturday.

Home insurance

If you have a query about home insurance or cover for a landlord’s property rented to tenants, then you can call 0800 316 3654.  Lines are open from 9am until 9pm weekdays and until 5pm on Saturdays.

Broadband, TV packages and phone packages

If you want to talk to Comparethemarket about the broadband, TV or phone packages on the site, you can call either 0800 781 4022 or 0203 092 3141.  These lines are available from 8am until 9pm. If you have a query relating to digital TV, then call 0800 276 1176.


Comparethemarket offer mortgage advice through Money Quest Mortgage Brokers and you can talk to them on 0141 243 5633.  Lines are open from 9am until 5pm weekdays.

Business insurance

If you need help with your business insurance, you can talk to the expert team at Comparethemarket by calling 0800 316 3655.  This line handles queries about everything to do with business insurance including public and employer’s liability cover. Lines are open from 9am until 9pm weekdays and from 9am until 5pm Saturdays.  There is also a lot of information on the dedicated website page.

There is also help with shop, office, pub and hotel business cover by calling 0800 107 4765.  Lines are open from 9am until 9pm weekdays and until 5pm on Saturdays or you can visit the webpage on the topic.  

Professional indemnity

If the type of business insurance, you need is professional indemnity then call 0800 107 4765.  This team is available from 9-9 weekdays and until 5pm Saturdays. There is a call back service if they are busy and you can find more information on the website.


If you want to better understand the savings you can make on your gas or electricity, visit the special web page for Comparethemarket utility services –

Email addresses

As well as the various contact numbers, Comparethemarket has a series of email addresses for different departments.  You can send your query via email and receive a quick response.

General enquiries[email protected]
Marketing opportunities[email protected]
Commercial opportunities[email protected]
Press Office[email protected]


If you just want to subscribe or unsubscribe to email alerts from the company, visit the website here and you can do this.


If you are unhappy with your experience with Comparethemarket, you can make a complaint.  To do this on the phone, you can call 0173 337 4444. The line is open from 9am until 5pm weekdays.  You can also send details of the complaint via email to [email protected] or by sending it in writing to their postal address at:,

Pegasus House,

Bakewell Road,

Orton Southgate,



If you are still dissatisfied with their response, you can escalate the complaint to the Financial Ombudsman.  Their phone number is 0800 023 4567 or their postal address for written complaints is Exchange Tower, London, E14 9SR.  If you want more information about what they handle, visit their website.

Social media

As an internet company, it is no surprise that Comparethemarket has a strong social media presence.  You can use this for a variety of purposes including finding out about the latest products and deals.  You can also download their app to make comparisons on your smartphone.

Comparethemarket Website

Comparethemarket Online Registration

Comparethemarket Online Log

Comparethemarket Facebook

Comparethemarket Twitter

Comparethemarket YouTube

Comparethemarket LinkedIn

Comparethemarket IOS App

Comparethemarket Android App