Which? is a popular online and print magazine offering reviews of the latest technology, home and garden products and even financial services. Where non-paying members can access a limited version of the website, there is a paid service which allows you to access the full range of reviews and recommendations.
Which? is popular with people who like to ensure they are always buying the best-rated products and services. It offers honest and impartial advice and reviews that are guaranteed to be written by someone with in-depth knowledge of the product.
If you have a Which? membership that you are no longer using, you may be wondering how to cancel your membership. Thankfully, the process for cancelling your Which? membership is very simple.
How to cancel Which? Membership
You can find the full details about how to cancel your Which? membership on their website.
There are three main ways you can cancel your membership.
The first is to email [email protected] and let them know that you wish to cancel.
You can also call 029 2267 0000 and let them know you would like to cancel.
And finally, you can send a letter to the following address informing them that you would like to cancel.
2 Marylebone Road
London NW1 4DF
Which? model cancellation form
If you go to their website, you can access a model cancellation form that you can use as the basis of your email or letter. This will help to guide you through all of the information required to cancel your subscription.
The form is as follows.
Model Cancellation Form
To: Which? Limited, 2 Marylebone Road, London NW1 4DF
Email: [email protected] Telephone: 029 2267 0000
I/We[*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*]/for the provision of the following service [*],
Ordered on [*] /received on [*],
Name of consumer(s),
Address of consumer(s),
Signature of consumer(s)
[*] Delete or insert as appropriate.
You can use this model cancellation form as the basis of your letter or email.
Cancelling by phone
If you decide you would like to cancel your Which? membership by phone, you will need to call 029 2267 0000.
When calling this number, make sure that you have all membership information to hand. This includes the name of the subscriber, the address and phone number. This will help the Which? team to locate your membership and ensure it is cancelled.
Cancelling in the first 14 days
Which? offers a very generous 14-day cooling off period. This means that you can take 14 days to decide if you would like to continue using the service. If you decide it isn’t right for you or that it doesn’t meet your needs, you can cancel and get a full refund for any fees paid.
If you cancel after the first 14 days, you might be entitled to a refund of part of your subscription fee, but this depends on a number of factors.
If you paid for an annual subscription, for example, you would only get a refund for the remaining whole months. Which? does not issue refunds for any time period smaller than a month.
If you took advantage of a longer-term special offer, you will not be able to get a refund on your initial payment if you cancel outside of the 14-day cooling off period.
Can I still access my subscription?
When cancelling your Which? subscription you will still be able to access the website until the day before your next billing period begins. You can also request an earlier or immediate cancellation if required.
If you were given a gift subscription for one year, after your gift subscription has ended you can contact customers services to continue your subscription. You will need to provide new payment details to resume your service.
Can I start my membership again?
If you decide you would like to return to Which? in the 12 months following your cancellation, you won’t be able to take advantage of any introductory offers. You will, however, be able to reinstate your subscription at the normal rate.
To start your membership again, contact Which? Customer services to choose your plan and reinstate your access.