How To Cancel Vodafone Account – Guide
Vodafone is a UK telecommunications company with headquarters in London. The company was founded in 1991 and works around the world including in Europe, Asia, Oceania and Africa. It has a global annual revenue of over £47 billion (2017) and has over 100,000 employees in different countries. Currently it operates networks in 25 countries including the UK. If you are a Vodafone customer who wants to cancel a product or service, this article is designed to help you do this as quickly and painlessly as possible. Follow the steps for a positive customer experience and minimal work involved. You will need to:
- Visit the main UK Vodafone website
- Login to the account you have with them
- Look at the help and FAQ pages for information about cancellation charges
- Or ring the customer services team on 0333 304 0191 if you are uncertain what to do
This guide provides a step by step way to cancel a range of accounts and products currently help with Vodafone. You can also get information about what else you need to do to cancel a product. You can also use the website to find further details than those included in this guide.
Step 1 – Enter Main Vodafone Website
When you arrive at the main website for Vodafone, you will see a lot of the information you need regarding cancelling a product or service.
- Go to https://www.vodafone.co.uk/
- Have the details of the Vodafone service you want to cancel
- Have a debit or credit card to hand if there are any cancellation charges you need to pay to cancel the account
Step 2 – Review Vodafone Cancellation Conditions
How to Cancel Your Monthly Vodafone Contract
If you want to cancel a monthly Vodafone contract, you need to speak to the customer services team. This can be done from a landline or from your mobile. There are also online contact options. The number to speak to the team via the phone is available at the end of the guide. If you want to cancel a contract within the first 30 days of your monthly contract, the cancellation fee is waivered. After this, then there will be the normal cancellation terms applied to your account when you cancel it.
If you want to cancel before the contract has expired, then you will pay an early exit cancellation fee. This depends on how long you have left on your contract. When you notify that you want to cancel, this will take effect 30 days after you inform Vodafone. If you want the PAC code to transfer your number to your new phone, advise this when cancelling the contract.
How to Cancel Vodafone Broadband
Vodafone offer one of the lowest prices for UK broadband, but you still may want to cancel for various reasons. To do this, you need to contact the customer services team on the number at the end of the guide. You will need your full name, address and telephone number for the account when you ring. You can cancel your service within 30 days of starting it with no charge but if you are over 30 days into your contract, then there will be cancellation charges. If you want to know what these are, you can speak to the team. You can also complete the cancellation form to process the cancellation.
How to Cancel Vodafone Business Account
If you are a Vodafone business customer and want to cancel your account, you need to speak to the team. You may be in the middle of a contract, there will be cancellation fees and the contract will finish 30 days after you contact them. Or you want to change the mobile number to another contract, you can also request the PAC code to do this when you cancel. The number for the business team is at the end of the guide.
How to Cancel Vodafone Insurance and Rapid Delivery Service
If you have purchased a Business Extra Plan, Premier or Black solution from Vodafone then you can cancel the entire plan if you want. Or, you have Vodafone Insurance and Rapid Delivery Service you cannot cancel elements of the cover, only the entire cover. You may want to cancel this cover, you can use the contact number at the end of the guide to find out how to do this.
Step 3 – Login to Your Vodafone Account and Cancel Contract
When you visit https://www.vodafone.co.uk/myvodafone you can log in to your account and find out a range of information about the products you have with the company. You will need your username and password as seen in the picture above to access this secure section of the website. When you log onto the account you can cancel various services and close your account entirely. If you have any problems when trying to do this, then you can use the contact number below to speak to the team and get additional help.
Step 4 – Contact Vodafone Customer Service Contact Number Helpline
Vodafone make it relatively easy to do lots of things over the internet including cancelling a monthly contract, a business account or an insurance product. If you have any problems, use the contact number 0333 304 0191 to speak to the team and they will handle it for you.