How To Cancel Universal Credit UK
Universal Credit is a benefit available from the UK government to help people in need. It is classed as a social security benefit and was introduced in 2013 to replace a number of other benefits. These included Child Tax Credit, the Housing Benefit, Income Support, Jobseeker’s Allowance, Employment and Support Allowance and the Working Tax Credit. Universal Credit is currently unavailable if you already receive one of these benefits. If you receive Universal Credit and need to cancel it due to changing circumstances, then this guide can help you with what to do. This includes changing or cancelling an appointment. Follow the steps in the guide to easily complete this process. To start with:
- Visit the Universal Credit section of the www.gov.uk website
- Read the help pages and check the FAQs section
- If in doubt, contact the Universal Credit team on 0800 328 5644
This guide lays out the steps to handle various situations to cancel Universal Credit. There are screenshots and helpful tips to make the process simple and quick. But if you need more information or to speak to someone in a specific team, you can find the contact information on our Universal Credit UK contact numbers page.
Step 1 – Enter Main Universal Credit UK Website
To start with, visit the main section of the Universal Credit UK website where you can find out information about cancelling the benefit.
- Go to https://www.gov.uk/universal-credit
- Have information about your current benefit
- Have a card handy in case any payments are required
How to Apply for Universal Credit UK Online
If you need to apply for Universal Credit, you can do this online either for yourself or as part of a couple. After filling in the application form at your local Jobcentre Plus, you then make an appointment. If you can’t get the benefit, you don’t need to make this meeting. You will need your bank details, email address, national insurance number and information on housing, income, investments and savings to apply online. You will also need your driving license, a debit or credit card and your passport.
Step 2 – Read the Cancellation Conditions for Universal Credit UK
If your circumstances change and you need to cancel your Universal Credit benefit, then you can do this online or on the phone. Circumstances that might lead to this include finding a job or moving in with a partner. It might be if you have had a child or care for a child, moved to a new address with different housing costs or changed your banking information. You also need to notify any health conditions that affect your ability to work.
How to Cancel Universal Credit UK
You can use the online portal for Universal Credit to let the team know about changes that result in you cancelling the benefit. Visit the main page for the benefit https://www.gov.uk/sign-in-universal-credit if you already have an online account and sign in. Once you have done this, you can notify of changing circumstances, see your ‘to do’ list and when your next payment is due. You can also view your journal or your Claimant Commitment. You will need the username and password that is set up when you first apply for the benefit.
Why Report Changes in Circumstances to Universal Credit Helpline
There is a Helpline available if you have changed your circumstances in any way that can affect your claim. This includes getting a job or changing the hours of your existing job. If you have been paid too much and need to repay the money due to no information about changes, you can use this line to talk to the team. It is important to notify of any changes immediately as you can get a penalty and fine or even be taken to court if you give wrong information or don’t report changes immediately.
How to Cancel Universal Credit Appointment
If you need to cancel an appointment regarding Universal Credit, then you can do this by calling the team. There is a number at the end of this guide that can be used to contact the team regarding an appointment that has already been made for you. Ring it and you can reschedule your appointment or even change the location if this is needed. If you are cancelling the benefit, then you can also cancel the appointment as you will no longer need to keep it.
Step 3 – Enter Universal Credit Account and Cancel your Benefit
When you visit the Universal Credit UK benefit website, you can sign into your online account. This is using the information you were first given when you initially applied for the benefit. You can also use the website to report changes through the ‘change in circumstances’ section. If these changes mean you are no longer eligible for the benefit, then there is an option to cancel the claim entirely and this means you don’t need to worry about penalties.
Step 4 – Contact The Universal Credit UK Customer Service Contact Number Helpline
Contacting the Universal Credit team to let them know about changes is very simple and most can be done online. You can also change or cancel an appointment with the team and therefore avoid any penalties for missing them. But if you need to talk to the team to check anything, you can ring 0800 328 5644.