How To Cancel SSE
SSE is a British company that is based in Scotland and who provides energy to both homes and businesses across the UK and also in Ireland. It has an annual revenue of over £28 million (2016) and employs some 21,000 people across the country. SSE offers a number of services including: Power generation and distribution, Telecommunications, Natural gas products, Transportation, Distribution and Metering.
If you are a customer of SSE UK and want to cancel an account, then this article will help you do this. The instructions apply for broadband, Airtricity, electricity, boiler cover or a direct debit payment. Follow these instructions to make the process quick and easy and even save a little money. However, if you have any problems with the process or need some help, you can use the SSE UK customer service number at the end of the guide to get in touch with the company directly.
- First, go to the SSE UK home page
- Look at the cancellation section and see if there are any fees for cancelling your service
- Get in touch with their customer service team on 0345 071 9710
Follow these step by step instructions to help you get through the cancellation process easily. Each step comes with screenshots taken from the real SSE UK website along with animated photos, so you can follow the instructions and the images. If you do want to know more about SSE UK, see the Contact Numbers page on our website for this information.
Step 1 – Enter the Main SSE UK Website
When you arrive on the website, you will find the best information about how to cancel the different services that they offer.
- Go to https://sse.co.uk/home
- Make sure you have information about what type of service you want to cancel with the company
- Have a payment method handy in case you need to use it to pay any cancellation fees
Step 2 – Review SSE UK Cancellation Conditions
On the website, there are different types of services that can be cancelled online. There are also other options you can use including updating your address if you are moving to a new home. you can also find out about things like their gas and electric, phone, broadband or boiler cover.
How to Cancel SSE UK Broadband and Phone when Moving Home
If you are moving to a new home, moving the telephone number can be a bit trying. That’s why it is always a good idea to leave some time – SSE UK recommends that you get in touch at least 14 working days before the move. That way you can inform them of the new property details and they can set up the move. This can take a few days but will ensure you don’t end up with a phone line or broadband access. They will need the date you are moving, the address you are moving to and a contact number – a mobile is a good idea for this.
If there happens to be no BT landline to your new property, then SSE can take care of this. They can get their engineers to come to the property and connect it to the landline network. Then you can look at moving your number to the new address if it is in the same area code as your old address. There is usually a small fee to transfer your number, but they will be able to tell you what this is when you contact them.
How to Cancel SSE UK Gas and Electric when Moving Home
If you are moving to a new home and want to keep your gas or electricity supply with SSE, you can simply tell them the details and have them move over the service to the new address. But if the company cannot offer a supply for your new address, you will then need to use a different supplier. The SSE Homemove team are specialists in sorting out a change of address and can guide you through the process to ensure it is easy and you have a constant supply.
Part of the process of moving your gas and electricity to a new property is to supply information of the new address and move date. You also want the last meter reading for your old property and the first for your new one. Do this as you leave your old address and first arrive at the new one. Then SSE UK will need you to get in touch with this information, so they can update the billing records and make sure you aren’t overcharged.
How to Cancel SSE Payments and Direct Debits
If you are moving home and want to keep SSE as your provider, then you can simply follow the process to change your address with them. Your balance and payment information will be transferred to the account for your new property. Direct Debit plans can also easily be moved to your new account without providing details again. If you decide to leave SSE altogether, then leave your Direct Debit open for a while so they can collect any outstanding payments or send a refund if you have one due.
Step 3 – Cancel SSE UK Account
If you want to cancel your SSE UK account totally, you need to go to the homepage and search the Login button. Enter the information you created an account with including username (normally your email address) and password then login. Next, find Direct Debit payments and cancel this. Finally, use the ‘close account’ button to close your account.
Step 4 – Contact SSE UK Customer Service Contact Number Helpline
SSE make it really easy to do things like changing your address and swap services to your new property. It is also easy to cancel your account online. But if you have any problems, want to chat with the customer services team or query any extra payments, then ring 0345 071 9710. There the team will handle any queries and walk you through any processes that are causing problems.