How To Cancel On The Beach
On the Beach is a British travel company that offers a range of holidays, mostly to Europe. More than one million people a year travel with the company who offer flight tickets and hotel accommodation as well as packages. They offer a way to check different suppliers to find the cheapest deal while being protected by them. This means they act as a third party between you and the company you buy the holiday from. If you purchase a holiday through On the Beach and need to cancel it, this guide is here to help. It will tell you what to do and how to do it quickly while saving money where possible. Follow the guide to easily cancel a holiday, flight or accommodation from On the beach. To do this:
- Go to the main website
- Log into your account
- Look to see if there are any cancellation fees that will apply
- If you have problems, call their customer services team on 0371 474 3000
This step by step guide will walk you through how to cancel any product bought from On the Beach. It includes helpful screenshots and other information to make the process simple. But if you do need to get in touch with the company about another matter or to talk to them about the cancellation, the check out the On the Beach Contact numbers page for more information.
Step 1 – Enter On the Beach Main Website
The main On the Beach website is the first place to start when looking for information on how to cancel a product bought from them. It will tell you about the steps to take to cancel a holiday, flight o accommodation and paired with this guide, the process will be simple. You can also speak to the company about a cancellation by ringing the number at the end of the guide, but the online route is often quicker and easier.
- Go to https://www.onthebeach.co.uk/
- Have the information about the product you bought to hand
- Have a card for any cancellation fees that might need paying
Step 2 – On the Beach Cancellation Conditions and Fees
On the Beach Cancel Holiday, Flight Booking
When you use On the Beach to make a reservation for a holiday, you will also get a range of options for the holiday and the airlines available. Availability takes place in just a few seconds the booking process takes a few minutes. Cancellation does take a little longer because On the Beach need to use the cancellation processes of the company who are providing the service. Airline tickets, for example, are paid upfront and normally there’s no refund so if you cancel these, you may lose the money you have paid.
On the Beach Cancel Hotel Accommodation
Hotel accommodation is a little different as you can usually cancel this as long as there is a month or so before you are due to travel. On the Beach will get as much money back for you as possible. Each hotel will have its own cancellation process, so you should check this when making a booking, so you know what the position would be. If you need help finding this information, then ring On the Beach and they will help.
Change On the Beach Booking
If you want to change a booking made with On the Beach, then there may be some feed to pay. This is particularly if you change a flight, the name and dates of departure or arrivals and fees can be quite costly for these things. This means it is important to be very certain about your booking before you make it. if you still need to change your booking and are willing to pay the fees, then go to the My Booking section of the website and find out what it will cost to make the change. If there is a problem doing this online, then ring the number at the end of the guide instead.
Cancel On the Beach Transfer Booking
On the beach offer holidays, flights and rooms but also low-cost airport transfers. These include reliable shuttles and taxis to get you from the airport to your hotel or resort. The prices can be very good when making a booking, but the cancellation process can be a little more difficult. That’s because you need to get in touch with the supplier of the transfer to find out their terms around cancellation. In most cases, the payment made for transfers are non-refundable but check with your supplier for confirmation.
Step 3 – Enter On the Beach My Account and Cancel Booking
If you go to the My Bookings section of the website, you can see the booking you have with On the Beach. The animated picture above shows how to access your booking – this includes a holiday, a flight or a room. You can then cancel these by clicking on it and if possible, clicking the cancellation button. If there isn’t one, you need to ring customer services on the number at the end of the guide.
Step 4 – Contact On the Beach Customer Service Contact Number Helpline
If you need to cancel a holiday, flight or room from On the Beach, the website is the first place to start to do this. You can easily log into the website and locate your booking and cancellation is often possible online. However, if you have problems, can’t log in to the website or have other issues, you can call On the Beach on 0371 474 3000 and the team will be able to help you.