How To Cancel British Gas Guide
British Gas is a UK supplier of energy to homes and businesses. They have over 12 million customers across the country. The company was founded in 1997 and provide a range of products including gas, electricity, plumbing and drains, boilers, central heating and home appliance services as well as renewable energy. For British Gas customers who want to cancel a service, this guide can walk you through the steps on how to do this online quickly and easily. To start:
- Visit the main British Gas website
- Look to see if there are any cancellation charges
- If you need extra help, contact the customer services team on 0330 100 0222
This guide is a step by step process on how to cancel a service or a product that you currently have with British Gas. This includes your gas or electricity service or other products to protect your home. the guide includes clear instructions on what to do to cancel these services. But if you need more information or want to talk to a department of British Gas, then you can go to the British Gas contact numbers page for more information.
Step 1 – Enter the main British Gas Website
When you visit the British Gas website you will find much of the information you need about how to cancel a service or product from the company.
- Go to the website https://www.britishgas.co.uk/
- Have information to hand about the product or service that you want to cancel including account numbers
- Have a payment method such as a debit or credit card in case there are any cancellation charges to pay in order to process the cancellation
Step 2 – Review British Gas Cancellation Terms
If you want to cancel a Direct Debit with British Gas, you can call their customer support team and they can look at cancelling the payment for you. They can also set up an alternative payment method. You can go the contact us page and pick the option that relates to your query. You can also cancel a payment by ringing your bank and telling them which Direct Debit you want to cancel. Click here to find out more about this process.
If you want to stop using British Gas entirely, then you need to inform them of this so that they can produce a final bill for you. Should this show you have a credit, this money will be returned to your bank account. Or you can receive it via another payment option, depending on how you paid your payments.
If you are moving home and need to cancel your account, then call 0330 100 0222. You can also use the Live Chat facility on the website to talk to the support team. Visit this page to access this and cancel here.
When you close a British Gas account for gas or electricity, you will need to provide a meter reading before the account can be closed. Your new supplier will then let British Gas know that they are taking over the supply. That final reading can also be used to open a new account with British Gas if you have a supply through someone else. If you are unable to get this reading for some reason, the two companies will have to come to an agreement on this number.
Step 3 – Login To Your British Account Online
Your British Gas account online is where you can do a range of things. This includes submitting meter readings, view your bills and print them, book an engineer for a service product or see how much energy you use. It also contains a history of your past bills, meter readings and how much you have paid for your services.
You can also make payments via the online account if you have missed one or want to reduce your balance. When you wish to cancel your British Gas account, it is important to go through your account to let them know you want to do this. Alternatively, you can give them a call and they will be able to process the cancellation over the phone.
Login information is your email address and a password you set up when you first create the account. If you need to register a new address, the email address, your name and your customer references are the things you will need to be able to do this.
Step 4 – Contact British Gas Customer Service Contact Number Helpline
Many of the services that you could need for your British Gas account are available via the website. You can easily see bills, book an engineer or even start a live chat to find out more about a product or service.
The same goes for cancelling a product or service. But if you find you are having trouble with the website or simply want to talk to someone, you can ring the customer services team on 0330 100 0222 and they will be able to help.