Call 020 8937 1234
Brent London Borough Council is one of the 32 councils that make up the Greater London area and is known as one of the diverse boroughs in the whole of the UK. It was created in 1963 and has the full powers of a London borough council.
This means the council is responsible for a wide range of services. These include schools in the area, collecting council tax, running the rubbish collections and recycling systems, libraries, social services and business services.
The council is separated into 25 wards:
- Brent Park
- Brondesbury Park
- Church End
- Dollis Hill
- Kensal Green
- North Wembley
- Park Royal
- Queen’s Park
- Wembley Park
- Willesden Green
Contacting the council
The council operate an extensive website where you can get lots of information about the services that they offer. You can find it at https://www.brent.gov.uk/. As a resident, you can also set up an online account where you can securely access features such as to pay for your council tax or to arrange for a repair when you live in council-owned housing.
The main location for the council is the Brent Civic Centre on Engineers Way in Wembley. The switchboard contact line for this office is 020 8937 1234. You can also visit the website and go to the Your Council section to contact the council via this option. The customer service centre is open from 9 am until 5 pm weekdays and closed weekends.
Should you be unhappy with any aspect of your dealing with the council, there is also an option to make a complaint. This section of the website is for general complaints as well as for those account social care and education, young people’s services or about a councillor. There is also a section to make an appeal against a decision made by the council. It contains information about their complaints policy and even how to complain about a parking ticket. You can find it at https://www.brent.gov.uk/your-council/complaints/.