Call connection number

This is a non affiliated call connection service. The call connection telephone numbers supplied by are charged at 7p for the first minute and then 7p per minute plus your phone companies access charge. Callers must be over the age of 18. has a main customer service line that is available 24 hours a day on 0203 564 6725.  You can also contact them via email at [email protected]

Contact numbers

Customer service 0203 564 6725 Calls cost 55p a minute

Reservation support for partners 0203 684 7923 Calls cost 55p a minute Netherlands +31 707 703 884

Fax +31 207 125 609 UK 0208 612 8000 Calls cost 55p a minute

Fax (Cambridge) 0208 612 8005

Fax (Edinburgh) 0131 247 3599

Fax (London) 0208 612 8005


For main email contact, use [email protected] or for media relations queries, send your email to [email protected]

Customer service 0203 564 6725

The customer service team is available 24 hours a day.  You can ring to check a booking made online, cancel a reservation or change one.  This includes hotels, flights and rental car hire. If you want information about working for the company, want to be an affiliate or add a property to their listings, use this line.  You can also email them on [email protected].

Reservation support for partners 0203 684 7923

The reservation support team is available 24 hours a day.  Ring this line if you have a property listed on the website or you are having trouble using the website as a partner.  You can also use it to change the information they hold on you or add new properties. If you want to become a partner, ring this line. Netherlands +31 707 703 884

If you need to talk to the Netherlands team of then call this line, 24 hours a day.  This is for Dutch language customers who want to make, change or cancel a booking. You can also use it to find out about career opportunities.

website UK 0208 612 8000

The company has three offices in the UK in London, Edinburgh and Cambridge.  This central line diverts to each and is available 24 hours a day. You can also use it to find out about vacancies at any of the offices.

Head office address

Herengracht 597, 1017 CE Amsterdam, Netherlands

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Pros & Cons


  • Great deals on hotels and other holiday components
  • Also offer car hire deals
  • Flexible ticket options to help you get the right flight
  • No hidden fees
  • Free registration to use the service


  • Not always ideal if you are travelling to more than one destination
  • 3rd party site so don’t own the hotels you book with