Barclays Contact Number: 0800 400 100

0843 133 7293

You can contact Barclays Bank customer services team on 0843 133 7293 or by using the freephone 0800 400 100.  This number handles current account queries, Barclaycard queries, loans and mortgages.

Mobile users can click on the number above to call this company.

Barclays Contact Number

This is a non affiliated call connection service. The call connection telephone numbers supplied by phonethem.co.uk are charged at 7p for the first minute and then 7p per minute plus your phone companies access charge. Callers must be over the age of 18.

General Enquiries – 0800 400 100

You can ring the main Barclays number 0800 400 100 to find out about any of their financial packages.  You can also use options on this number to report lost or stolen cards or to get assistance with your bank account.  Lines are open from 7am until 11:59pm each day but may be closed bank holidays.

Accessibility

You can also use the main 0800 400 100 number for accessibility options.  This includes getting correspondence and bank statements in Braille.  If you use a textphone or minicom, use 18001 0800 400 100 to use a Text Relay operator.

Personal Accounts

You can ring Barclays about an existing persona account by calling the number for the account that you hold.  So, Additions Account holders can ring 0333 202 7527 and Additions Plus customers can ring 0800 99 4422.  First Additions account holders can ring 0800 328 6931.  These lines can handle queries such as checking your overdraft limit, account balance and interest rates.  You can also add someone to your account.  If you don’t have an account but want to switch, ring the department for the account you want, and they can help you with the application process.

 

Barclays Personal Current Account Phone Numbers

 

PERSONAL CURRENT ACCOUNT DEPARTMENT

UK CONTACT NUMBER

Additions Account Customers

0333 202 7527

Additions Plus & Additions Active

0800 99 4422

First Additions & Current Account Plus

0800 328 6931

Open a new Barclays Current Account & Student Account Helpline

0345 600 4545

Switch to a Barclays Personal Account

0333 202 7458

Features Store

0800 158 3199

Premier Current Accounts – 0800 924 7365

If you have a Premier Current Account and want to speak to the team, you can ring 0800 924 7365.  This line is open 24 hours a day, 7 days a week.  Here you can check about rewards and services in your account or apply for an overdraft.  You can also ring it to add someone to your account.  If you want to apply for or switch to this account, ring the below number that applies.

All Barclays Premier Account Phone Numbers

 

PREMIER ACCOUNTS DEPARTMENT

CONTACT NUMBER

Existing Accounts

0800 924 7365

Open a New Premier Account

0800 085 1115

Switch your existing account to Barclays from another bank

0333 202 7458

Premier Features Store & Packs information

0800 158 3198

Barclays Contact Number

Barclaycard – 0800 151 0900

If you want to talk to Barclays about their Barclaycard credit card, then call 0800 151 0900.  Here you can find out about paying a bill or the interest rates on your account as well as credit limit queries.  You can find the rewards and benefits offered as an account holder.  If you are having trouble paying your account, get in touch on this number and the same if you want to pay off and close your account.  Other numbers are listed below for other services.

Barclaycard Phone Numbers

 

DEPARTMENT

CONTACT NUMBER

Customer Services (all)

0800 151 0900

International Helpline (outside the UK)

+44 1604 230 230

Join Barclaycard (new customers)

0800 731 0200

myBarclaycard Support (existing customers)

0800 161 5300

Report a Lost or Stolen Card (Emergency Cash Advance)

0800 161 5308

Freedom Rewards information

0845 070 2525

IHG Rewards Club information

0333 202 1149

Hilton HHonours Services information

0333 202 1145

Barclaycard Secure & 3D Secure information

0800 161 5306

Textphone users & Minicom Helpline

1 8001 0800 161 5276

Security & Fraud queries

0844 811 91111 & 0800 318 665

Card Services (all)

0800 161 5308

Extended Warranty queries

0845 300 1038

Large Print & Braille Services requests

0800 161 5326

Sentinal Card Protection Insurance (existing customers)

0800 023 4318

Card Protection Insurance (existing customers)

0844 848 5265

Barclaycard App

Barclaycard is one of the first credit cards to be offered to UK customers but is also at the height of modern technology and has its own dedicated app.  This lets you check a balance, make a payment and connect with the Barclaycard team.  You can find it on Google Play at https://play.google.com/store/apps/details?id=com.barclays.bca or on iTunes for Apple products at https://itunes.apple.com/gb/app/mybarclaycard/id596487185

Write to Barclaycard

If you want to write to Barclay’s team for the Barclaycard, you can do so at the below address.  Written correspondence does take longer to be answered that phone queries so remember this when sending it.  For all general enquiries, write to:

Barclaycard House,

1234 Pavilion Drive,

Northampton,

NN4 7SG,

United Kingdom

If you think you have been a victim of fraud and want to send paperwork to support this including details of where the payment happened, you can send it to the dedicated department at:

Dept KK,

51 Saffron Road,

Leicester,

LE18 4US,

United Kingdom

If you want to send a cheque towards your account, then you can send it to the payment department at:

Barclaycard,

Department PP,

Bolton,

BL11 1XX,

United Kingdom

If you are applying for a Barclaycard and need to send paperwork or a printed application, then send it to:

Barclaycard,

51 Saffron Road,

Wigston,

LE18 4GA,

United Kingdom

Savings – 0345 744 5445

If you want to speak to the Barclay’s savings account team, ring 0345 744 5445.  Here you can find out about current interest rates, savings bond and Cash ISA accounts.  You can open an account or find out about withdrawing funds.  If you are unsure about your annual Cash ISA allowance, this team can help.  For textphone users, please call 0800 783 7303.  If you want to know about eligibility for the government saving schemes, then ring 0300 200 3312.  And if you are a foreign account holder ringing from outside the UK, then call +44 191 541 2009.  Calls will cost more than ringing from inside the UK depending on your location and line provider.

Loans – 0800 716 598

You can ring Barclays about their loans on 0800 716 598, a freephone number.  This line provides interest rate information and is also for existing customers who have queries or want to make an extra payment.  If you are having trouble paying your loan or want to borrow more money, ring this line.  And if you want to appeal a decision about a loan, call this number.  Homeowners can also ring to apply for a special secured loan against your property by ringing 0800 716 0513.

Mortgages – 0800 022 4022

You can speak to Barclay’s mortgage team by calling 0800 022 4022.  Here you can find out about different rates and packages they offer including first-time buyer and fixed rate deals.  Existing customers can also find out about changing their payment, extending their mortgage or find out about another type of mortgage.  For new customers, you can find out about getting a quote by ringing the application line 0800 316 5500.

Buy-to-Let Mortgages – 0800 022 4022

If you want to buy a property and rent it out you can get a special mortgage for this.  The Barclays team which handles these can be reached on 0333 202 7555.  This is where you can either apply for a mortgage or talk to them about your existing one by calling 0800 022 4022.

Mobile & Online Banking – 0345 600 2323

You can ring the digital helpdesk at Barclays on 0345 600 2323 24 hours a day.  This line helps with online banking or mobile banking services including their Pingit mobile app.  If you are having trouble logging in or have forgotten your login information, call this number.  If you are new and want to register for the services or get help using them, call 0345 600 2323.  If you think someone else has accessed your account, ring the number to block them or send an email via the security address [email protected]

Mobile Banking App

The mobile banking app is available for all the main smartphone devices and allows you to transfer money, set up standing orders and check your balance.  Download it from the following:

Download from Google Play for Android Devices

play.google.com/store/apps/details?id=com.barclays.android.barclaysmobilebanking

Blackberry App World Download Link

appworld.blackberry.com/webstore/content/125777

App Store for Apple Users

itunes.apple.com/gb/app/barclays-mobile-banking/id536248734

Barclays Mobile Banking – Windows Phone Store

www.microsoft.com/en-us/store/p/barclays-mobile-banking/9wzdncrfhxg7

Telephone Banking – 0345 734 5345

If you want to ring the Telephone Banking line, call 0345 734 5345.  You can make a payment from your account or check a balance.  You can also query an unrecognised payment or get information on a fraudulent transaction.  Ring to register a mobile device for contactless payments.  If you are calling from abroad, ring +44 345 975 7575.

Investment Banking – 0333 202 7474

If you have investment queries you can ring 0333 202 7474.  This is for help with existing accounts or to open a new stockbroker account.  You can find out about how Barclays would invest your money and what return you would get.  You can also use it to get help if you are not sure who you need to speak to about your investment portfolio.  You can also use the below specific numbers.

Barclays Investment Banking Phone Numbers

 

DEPARTMENT UK

CONTACT NUMBER

General Enquiries

0333 202 7474

Open an Investment Account plus Existing Barclays Stockbrokers Customers

0141 352 3909

Direct Investing (Formerly Open Invest & Barclays Investment)

0800 279 3667

Structured Fixed-Term Investments

0800 234 6021

International Banking: +44 207 574 3060

If you are making overseas payments or base your finances outside the UK, then you can use +44 207 574 3060.  This is a line for people travelling to foreign destinations and needing exchange transactions as well.  If you want to send information via email you can use https://wealth.barclays.com/en_gb/home/international-banking/others/contactform.html

Travel Money – 0345 072 2222

You can ring Barclays foreign exchange team on 0345 072 2222.  You can order travel money, get information about exchange rates and also what currencies are available.  Lines are open 8-10 weekdays, 9-8 Saturdays and 10-8 Sundays and bank holidays.

Complaints – 0800 282 390

If you need to make an official complaint you can ring 0800 282 390.  This number services for all accounts, Barclaycard and insurance policies for complaints.  You can also use the Option 2 to follow up on existing complaints.  You can send details via email by completing the official contact form as well at https://bank.barclays.co.uk/olb/authlogin/contactUsContainer.do#/contactUs.  You also have the option of sending the complaint in writing to:

Freepost,

Barclays Customer Relations,

United Kingdom.

 

If you are unhappy with how Barclays have handled your complaint, you can escalate it to the Financial Ombudsman Service by ringing 0800 023 4567 or by writing to:

The Financial Ombudsman Service,

Exchange Tower,

London,

E14 9SR,

United Kingdom.

Bereavement Helpline – 0345 075 7070

If you are dealing with a bereavement and the person is a Barclays customer, you can ring the helpline on 0345 075 7070 to find out what to do.  This specialist team will help with handling accounts, transferring funds as per the will and other matters.  If you want to send details or contact over the internet, use https://www.apply.barclays.co.uk/forms/forms-uk-bereavement?execution=e2s1

Complaints – 0800 282 390

If you need to make an official complaint you can ring 0800 282 390.  This number services for all accounts, Barclaycard and insurance policies for complaints.  You can also use the Option 2 to follow up on existing complaints.  You can send details via email by completing the official contact form as well at https://bank.barclays.co.uk/olb/authlogin/contactUsContainer.do#/contactUs.  You also have the option of sending the complaint in writing to:

Freepost,

Barclays Customer Relations,

United Kingdom.

 

If you are unhappy with how Barclays have handled your complaint, you can escalate it to the Financial Ombudsman Service by ringing 0800 023 4567 or by writing to:

The Financial Ombudsman Service,

Exchange Tower,

London,

E14 9SR,

United Kingdom.

Payment Protection Insurance (PPI) Complaints – 0800 282 390

If you have a complaint or query about Payment Protection Insurance or PPI, you can ring 0800 282 390.  This includes complaining about unwanted policies and the mis-selling of PPI.  Some 40% of people in the UK had these policies but didn’t know s if you want to see if you were one, you can call this number.  You can also send the complaint in writing to:

Barclays PPI Department,

LE87 2BB,

Leicester,

United Kingdom

Business Banking – 0345 605 2345

If you want to speak to the business banking team, you can ring 0345 605 2345.  Here you can find out about your account, make a payment to suppliers or customers or notify of changes in your business.  You can extend a credit agreement or change your business plan if needed.  You can also speak to this team about business savings accounts to check interest rates or make withdrawals.  There are also various numbers below for the different teams:

Business Current, Savings & Credit Account Phone Numbers

 

BUSINESS BANKING TEAM

UK CONTACT NUMBER

Customer Services (all)

0345 605 2345

Open a New Business Account or Switch your Existing Business Account

0800 515 462

Add or Remove a Signatory from your Account (business customers)

0333 202 7477

Business Insurance – 0844 209 6096

If you want to talk about a business insurance policy with Barclays, you can call 0844 209 6096.  This is the number to renew your policy or to amend the cover.  You can also find out about additional policies that the company offers from the new helpline 0330 102 1849.  If you need to claim on your policy, then call 0844 893 9639.

Commercial Loans & Mortgages – 0333 202 7445

If you need to contact Barclays about an existing mortgage or loan for a commercial premises or business, then call 0333 202 7445.  This line is to check interest rates, current borrowing or apply for extra borrowing.  You can get help if your business is struggling or extend a loan or mortgage.  For existing customers who need equity release, you can call 0800 015 8353.  Or if you want a new business loan or mortgage call 0345 605 2345 to go through an application.

Barclays Insurance

Barclays offers a range of insurance policies to help protect your home and vehicle as well as for health and life protection.

Home Insurance – 0800 027 9844

You can contact Barclays about home insurance on 0800 027 9844, a freephone number.  You can add or remove cover from your policies via this number.  You can ring free to make a claim on your policy as well.  For specific departments, see the table below.

 

HOME INSURANCE DEPARTMENT

PHONE NUMBER

General Enquiries & Claims (non-emergency)

0800 0279 844

International Helpline (outside the UK)

+44 800 027 9844

Get a Quote for new home insurance

0800 068 8097

Home Emergency Claims (existing customers)

0800 015 7054

Legal Services Claims (existing customers)

0800 051 4310

Accessibility Helpline

0800 051 3533

Mobile Insurance Phone Numbers

Barclays offers a number of extra policies to cover a mobile phone as part of their Additions bank accounts or their Tech Pack deals.  If you need to claim for a mobile phone, ring the number that applies to the account you have:

Barclays has a full range of add-on mobile insurance policies that are coupled to their ‘Additions’ current accounts or their separate ‘Tech Pack’ deals, therefore if you need to make a claim on your mobile phone insurance or to take out a policy you should call the contact number for your particular account according to this list:

 

BARCLAYS MOBILE INSURANCE TEAM

CONTACT NUMBER

Premier Life

0800 111 777

Additions Active

0800 994 422

Current Account Plus & First Additions

0800 328 6931

Graduate Additions

0333 202 7525

Additions

0333 202 7527

Additions Plus

0800 994 422

Tech Pack

0800 158 3199

Premier Tech Pack

0800 158 3198

Lines are open 8-8 weekdays and 9-6 weekends.

Alternative contact options for Barclays Mobile Insurance

If you want to look for other ways to contact the mobile insurance team apart from the phone you can visit the website to fill in the contact form at https://barclays.lifestylegroup.co.uk/index.php/contact-us or you can use the below address:

Lifestyle Services Group Limited – Barclays Mobile Insurance,

PO Box 98,

BLYTH,

NE24 9DL,

United Kingdom

Travel Insurance – 01422 327 198

If you have a travel insurance policy or query, then call Barclays on 01422 327 198.  Here you can notify about being unable to travel, cancel a policy or make changes.  It applies to policy dates after 29th November 2010.  For policies before this date, see the table below.

Full List of Barclays Travel Insurance Phone Numbers

 

TRAVEL INSURANCE DEPARTMENT

CONTACT NUMBER

General enquiries & claims for standalone policies dated after 29th November 2010

01422 327 198 (UK) & +44 1422 327 198 (International)

Existing standalone policy queries & claims for policies taken out before 29th November 2010

0800 068 8188 (UK) & +44 800 068 8188 (International)

Additions Active Travel Insurance enquiries

0800 158 2393

Additions Plus Travel Insurance queries

0845 300 1088

European Family Travel Cover enquiries and claims

01603 604 977 (UK) & +44 1603 604 977 (International)

Travel Plus Pack queries and claims

01603 604 964 (UK) +44 1603 604 964 (International)

Additions Active Travel Insurance claims

0800 158 2385 (UK) & +44 1603 603 336 (International)

Additions Plus Travel claims

0800 051 3473 (UK) & +44 1603 208 033 (International)

Medical emergency helpline for standalone travel policies taken out after 29/11/2010

+44 208 763 3196

Medical emergency helpline for standalone policies dated before 29/11/2010

+44 1603 208 410

Additions Active Travel Insurance – medical emergencies

0800 158 2384 (UK) & +44 1603 603 335 (International)

Additions Plus Travel Insurance – medical emergencies

0800 158 2276 (UK) & +44 1603 208 035 (International)

Travel Pack medical emergencies helpline

01603 604 976 (UK) & +44 1603 604 976 (International)

Get a quote

0330 102 6417

Car Insurance – 0844 871 2373

If you have an existing car insurance policy with Barclays, call 0844 871 2373.  You can add, amend or cancel our policy here, add breakdown cover or advise about problems with making payments.  You can also check your no claims discount.  Barclays no longer offer new policies of this type.  Calls are charged at 7p a minute.  If you need to make a claim on your policy, call the claims team on 0844 871 2372.

Life Insurance – 0800 158 3066

If you want to speak to the Barclays life insurance team, you can call 0800 158 3066 free from landlines or mobiles.  These policies are underwritten by Aviva and cover up to £500,000 if the policyholder dies.  If you want to change or upgrade your cover or are having trouble with payments, you can ring this number.  If you are a named beneficiary for someone who has passed away, call 0800 158 3066.  This number also helps if you have Over 50’s Life Assurance.  For quotes for new cover, then call 03457 345 345.

Life Insurance for Mortgage Holders – 0370 010 4080

If you have life insurance associated with your mortgage, you can call 0370 010 4080.  This number helps with making a claim on a policy if someone has passed away or to find out about the cover you have.  You can also speak to mortgage advisors about how much cover to take.  You can also get quotes for life insurance through 0333 202 7580.

Income Protection Insurance – 0500 500 700

If you have an income protection insurance policy through Barclays, you can ring 0500 500 700.  Report a change of details to this line or cancel your policy.  This cover supplements your income if you have an accident, illness, involuntary unemployment or you cannot work.  For queries in writing, use the following address:

Barclays Insurance (Dublin) Limited,

Policy Administration Department,

PO Box 12146,

Dublin 2,

Dublin,

Ireland

Critical Illness Cover – 0800 197 5616

If you have critical illness cover associated with your life insurance or mortgage with Barclays, you can speak to the team on 0800 197 5616.  Lines are open 8-6 weekdays and 9-5 Saturdays.

Health Insurance – 0800 316 2825

If you have an existing health insurance policy through Barclays, you can speak to them on 0800 316 2825.  You can amend your policy or make a claim through this line.  Barclays is not currently offering new policies for this cover, but life insurance customers can get it through 0333 202 7580 for Advised Life Insurance policies and 03457 345 345 for other life insurance customers.

Income Protection Insurance – 0500 500 700

If you have an income protection insurance policy through Barclays, you can ring 0500 500 700.  Report a change of details to this line or cancel your policy.  This cover supplements your income if you have an accident, illness, involuntary unemployment or you cannot work.  For queries in writing, use the following address:

Barclays Insurance (Dublin) Limited,

Policy Administration Department,

PO Box 12146,

Dublin 2,

Dublin,

Ireland

Personal Accident Insurance

If you have a Barclays branded personal accident insurance, then you can phone 0800 158 3066 for Aviva underwritten policies.  If your policy is underwritten by AIG, then call 0345 850 9520.

Full List of Barclays Contact Numbers

BARCLAYS BANK DEPARTMENT

PHONE NUMBER

General Enquiries & Accessibility queries

0800 400 100

Personal Bank Accounts

0333 202 7527

Premier Current Bank Accounts

0800 924 7365

Barclaycard queries

0800 151 0900

Savings queries

0345 744 5445

Loans queries

0800 716 598

Mortgages queries

0800 022 4022

Mobile & Online Banking information

0345 600 2323

Telephone Banking

0345 734 5345

Investment Banking queries

0333 202 7474

International Banking (outside the UK)

0207 574 3060 (UK) +44 207 574 3060 (International)

Travel Money

0345 072 2222

Bereavement Helpline

0345 075 7070

All Complaints

0800 282 390

Business Banking queries

0345 605 2345

Business Insurance queries

0844 209 6096

Commercial Loans & Mortgages

0333 202 7445

Home Insurance customers

0800 0279 844

Travel Insurance customers

01422 327 198

Car Insurance customers

0844 871 2373

Life Insurance customers

0800 158 3066

Health Insurance customers

0800 316 2825

Income Protection Insurance

0500 500 700

Other ways for you to contact Barclays

Barclays is one of the largest banks in the country and have over 40 million customers worldwide.  This means there are lots of ways to contact them including visiting one of their branches around the country, sending details in writing or via social media.

Contact Barclays online

If you can’t hang on the phone to speak to Barclays, you can use the online contact form on their website as well as access live chat options – https://www.help.barclays.co.uk/contact-us.html

Write to Barclays

If you want to send paperwork, forms or other correspondence to Barclays, you can do this via the below address, although getting a reply will take longer

Barclays Customer Services,

1 Churchill Place,

London,

E14 5HP,

United Kingdom.

Branch Finder

You can access the branch finder to see where your nearest branch is at https://ask.barclays.co.uk/branchfinder/.  Barclays has over 1200 UK branches allowing you to find the nearest branch to where you live or are visiting.

Social Media

Social media is a great way to get in touch with Barclays and to hear the latest updates from the company.  They offer strong customer services, especially through their Twitter page.  Other accounts include:

Facebook page

www.facebook.com/BarclaysUK

Google+

http://plus.google.com/+BarclaysBankGroup

Twitter page

http://twitter.com/Barclays

Instagram

www.instagram.com/barclaycarduk

YouTube

www.youtube.com/user/barclaysonline

LinkedIn

www.linkedin.com/company/barclays-bank