Asda Contact Number: 0800 952 6060

0843 133 7272

You can contact Asda’s head office here in the UK on 0843 133 7272.  There is also a groceries customer service line available on the freephone number 0800 952 6060.

Mobile users can click on the number above to call this company.

Asda Contact Number

This is a non affiliated call connection service. The call connection telephone numbers supplied by phonethem.co.uk are charged at 7p for the first minute and then 7p per minute plus your phone companies access charge. Callers must be over the age of 18.

Asda Groceries Customer Services – 0800 952 6060

The dedicated customer services number for Asda is 0800 952 6060.  This number can answer queries about Asda food shopping for any location.  This includes finding your nearest store, problems with an order, information about online deliveries and stock checks.  

You can also use it for general enquiries and to register a complaint.  The freephone number doesn’t cost anything from landlines but may vary depending on the mobile provider.  

You can call from 7am until 11pm weekdays and Saturdays and from 10-10 Sundays.

The company also offer a customer services contact form which you can find here – http://asda-grocery.custhelp.com/app/ask.  There is also a Help section on the website including FAQs which you can see at http://asda-grocery.custhelp.com/

If you want to email someone about your problem, use the following email addresses:

George Clothing at Asda – 0800 952 3003

George is Asda’s clothing brand that also offers home furnishings, clothing accessories and children’s school uniforms.  

If you need to talk to a customer service representative for the brand, you can call 0800 952 3003.  The number is open every day from 8am until 8pm.

You can also find the answer to many common questions on the website at https://asda.custhelp.com/app/.  

If you don’t have time to ring, use the online contact form which is found at https://asda.custhelp.com/app/ask.  

You can also use the direct email address for this department [email protected]

Asda Opticians – 0800 479 8716

Asda offers an optician service that has a dedicated number at 0800 479 8716.  

This number handles queries regarding online orders for contact lenses.  

If you want to contact the store you can ring 0800 952 0101.  This number lets you book in store eye tests or an aftercare check-up.  

You can also use 0800 952 6060 to find the local Asda store that has optician facilities or check with this finder – http://opticians.asda.com/info/store-finder.

Freephone lines are open from 9am until 5:30pm weekdays.

Asda Travel – 01737 336 450

Asda travel has a dedicated number to call for queries – 01737 336 450.  

While the booking service is no longer active, you can use this number to check any queries about existing or past bookings, to make payments for holidays or to cancel a booking.  

The local rate number is charged up to 12p a minute from mobiles, but inclusive calls can be used.  It is open 8:30am until 8pm daily excluding bank holidays.  You can also email to [email protected]

Asda Contact Number

Asda Mobile – 0800 079 2732

If you need to speak to Asda’s mobile phone department, you can call 0800 079 2731 from landlines.  

If you are on an Asda mobile, just dial 2732.  

Here you can query your bill, top up a pay as you go contract, active a sim card and get technical help.  You can also do tariff checks on this line.  

Calls are free from landlines and Asda mobiles and are open 8-8 Monday to Friday, 9-6 Saturday and 10-5 Sunday.  There’s also a contact form on the website https://mobile.asda.com/contact.

Asda Mobile Complaints

If you have a problem with you Asda mobile, you can use the online form https://mobile.asda.com/complaints/new or you can write to them at:

Asda Stores LTD,

Asda Mobile Contact Centre,

Asda House,

Great Wilson Street,

Leeds,

LS11 5AD,

United Kingdom.

Asda Photo & Card – 0800 479 8713

If you need to contact Asda about a Photo / Card order, then ring 0800 479 8713.  

Here you can speak to someone about returns and refunds as well as complaints about defective or damaged products.  

There is also a dedicated email address at [email protected] or write to them at:

Freepost RSJT-XEEL-XBLR,

Asda Photo Service Team,

Asda Contact Centre,

Asda House,

Great Wilson Street,

Leeds,

LS11 5AD,

United Kingdom.

Asda Tyres – 0800 9520 395

Asda’s tyres department can be reached at 0800 9520 395.  

Find out about the right tyres for your car and tyre fitting services as well as prices and payment methods.  You can also query a past order.  Lines are open weekdays from 9 until 6pm and Saturdays from 11-4, closed Sundays.  

You can also use the email address [email protected] or the live chat option found at http://www.asdatyres.co.uk/

Asda Call Time – 0330 777 1804

You can ring Asda Call Time on 0330 777 1804 to discuss problems setting up an account or technical issues.  The number is charged at a local rate of 12p per minute and 3-45p per minute from mobiles, inclusive minutes being used for these calls.

Asda Money Contact Numbers

Asda offers a number of financial products in addition to their supermarket stores.  

These include insurance for vehicle, travel, home and life as well as pet insurance.  

They also offer credit cards and gift cards.  If you have a query about these products, you can email them at [email protected] or write to them at:

Asda Money,

Asda House,

Great Wilson Street,

Leeds,

LS11 5AD,

United Kingdom.

Asda Travel Insurance – 0800 138 2373

For the dedicated travel insurance department, you can call 0800 138 2373.  

This number offers quotes for new policies and handles queries for existing policies.  If you purchased your policy before October 1st, 2015, you should instead use 0800 519 9935 or the website http://www.acegroup.com/uk-en/ for general queries and claims information.  

Asda also offers an online quote facility at https://travelinsurance.asda.com/ or you can write to the company behind the service, MAPFRE

MAPFRE Asistencia Compañía Internacional de Seguros y Reaseguros,

Sociedad Anonima. 5th Floor, Alpha House,

24a Lime Street,

London,

EC3M 7HS,

United Kingdom.

Asda Travel Insurance – All contact numbers

  • Change or cancel existing policy: 0800 138 2377
  • Emergency contact number (24 hours per day, year-round): 0208 712 1303(in the UK) / +44  208 712 1303* (outside the UK)
  • Emergency number to send fax: +353 91 501619*
  • Claims number: 0208 712 1301
    • Claims documents can be sent by post to: Travel Claims Services, PO Box 5927, Warrior Square, Southend-on-Sea, Essex, SS1 2JY, United Kingdom. Or sent via email to [email protected]
    • Claims lines are open Monday-Friday 9am-5pm
  • Travel Complaints: 0800 138 2374
    • Complaints can also be sent via email to [email protected] , or by post to: The Customer Relations Manager, PO Box 5927, Warrior Square, Southend-on-Sea, Essex, SS1 2JY, United Kingdom.

*If you call from outside the UK, international call rates will apply and you should check with your provider to see what these are.

Asda Travel Money – 0800 188 4002

The freephone number 0800 188 4002 is for Asda’s Travel Money service.  You can use it to query and existing money order and is often 24 hours a day.  You can also write to:

Travelex Currency Services Limited,

65 Kingsway,

London,

WC2B 6TD,

United Kingdom.

Asda Car Insurance – 0333 222 4544

Asda no longer sells car insurance policies for new customers but if you have an existing policy you can call 0333 222 4544.  

This is a general customer services number and can be used to change or renew your policy.  You can also use the below number for breakdown queries through Asda.  

The number is a local rate one open from 9am until 6pm weekdays and 9am until 5pm Saturdays.  There is also an email address [email protected] and a postal address:

Asda Car Insurance,

Brightside Park,

Severn Bridge,

Aust,

Bristol,

BS35 4BL,

United Kingdom.

Asda Car Insurance – 0333 222 4544

Asda no longer sells car insurance policies for new customers but if you have an existing policy you can call 0333 222 4544.  

This is a general customer services number and can be used to change or renew your policy.  You can also use the below number for breakdown queries through Asda.  

The number is a local rate one open from 9am until 6pm weekdays and 9am until 5pm Saturdays.  There is also an email address [email protected] and a postal address:

Asda Car Insurance,

Brightside Park,

Severn Bridge,

Aust,

Bristol,

BS35 4BL,

United Kingdom.

 

Asda Car Insurance – Breakdown Emergency Phone Numbers

  • Asda breakdown through Britannia – freephone on 0800 202 8192
  • Asda breakdown through RAC – phone on 0333 202 1867 (please note this number is charged at UK local rates, calls made from mobiles may use minutes provided in inclusive bundles)

Asda Van Insurance – 0333 222 1052

If you need to contact Asda about your van insurance, then you can call 0333 222 1052.  

This number costs 2p per minute from landlines plus the connection charge and may cost more from mobiles.  It is available from 9-6 weekdays and 9-5 Saturdays.  

For the renewal of existing policies, it is also open on Sundays from 10-4.  If you need to make a claim call either 0333 005 2597 or 0344 840 9531 24 hours a day.  You can also forward documents to the company either via email at [email protected] or via post at:

Asda Van Insurance,

Brightside Park,

Severn Bridge,

Aust,

Bristol,

BS35 4BL,

United Kingdom.

Asda Motorbike Insurance – 0844 409 7184 / 0845 434 7965

If you want a quote from Asda motorbike insurance, you can call 0844 409 7184 or 0945 434 7965.  Calls to this number cost 5-7p a minute plus an access charge from your phone company for landlines.  Mobiles often have a higher access charge.

Lines are open weekdays from 9 until 7 and from 9-4 Saturdays.

You can also get a quote online by filling out the form at https://motorbike-insurance.asda.com/PersonalInformation1.aspx

To make a claim, call the number on your policy documents.  You can also write to Asda as well as the following address:

Customer Services Department,

[The Bike Insurer],

8 Princes Parade,

Liverpool,

L3 1DL,

United Kingdom.

Asda Caravan Insurance – 0844 409 8472

You can ring Asda’s caravan insurance department on 0844 409 8472.  Here you can query an existing policy.  Lines are open 9-7 Mon-Fri and 9-4 Saturdays.  Calls will cost 5-7p plus network access charges and mobiles may cost more.  There is also a postal address for written correspondence:

Customer Services Department,

[The Caravan Insurer],

8 Princes Parade,

Liverpool,

L3 1DL,

United Kingdom.

 

Asda Caravan Insurance – sales helpline (get a quote) – 0844 409 8120

If you want to ring Asda to get a quote for caravan insurance, you can do this via the number 0844 409 8120 or online at https://caravan-insurance.asda.com/

Asda Motorhome Insurance – 0844 409 8870

If you want to get a quote for a motorhome from Asda, you can call 0844 409 9486.  The number is available for their customer services team for any queries about a new or existing policy.  You can also get a quote from https://motorhome-insurance.asda.com/.  Lines are open 9-7 weekdays and 9-4 Saturdays.

Asda Over 50s Life Insurance – 0800 202 8104

Asda can be contacted about Over 50s Life Insurance at 0800 202 8104.  If you use a Minicom, simply add 18001 before the number.  The line is a freephone number but there may be a charge from some mobiles.  The line is available for queries about an existing policy or to get a new quote.  There is also quote facilities on their website at http://money.asda.com/over-50s-life-insurance/over-50s-life-insurance-eligibility/ which connects you to LV, their provider.

Asda Over 50s Life Insurance – claims helpline (make a claim) – 0800 678 1908

If you need to make a claim from an Over 50s life insurance, then ring 0800 678 1908 or add 18001 in front for minicom users.  You can also write to the provider of the policies, LV, at:

Claims Department,

LV=,

Pynes Hill House,

Rydon Lane,

Exeter,

EX2 5SP,

United Kingdom.

Asda Motorhome Insurance – 0844 409 8870

If you want to get a quote for a motorhome from Asda, you can call 0844 409 9486.  The number is available for their customer services team for any queries about a new or existing policy.  You can also get a quote from https://motorhome-insurance.asda.com/.  Lines are open 9-7 weekdays and 9-4 Saturdays.

Asda Pet Insurance – 0844 800 5407

For Asda pet insurance queries, ring 0844 800 5407.  The number is for queries, renewals and to make a claim.  To get a new quote call 0800 181 4904 instead or go to the Asda Money website for more information – https://asda.quote-my-pet.co.uk/  lines are open 8-6 weekdays or until 8pm for new quotes and 9-2 Saturdays, until 5pm for new quotes.  Calls cost 7p per minute on landlines and more potentially on mobiles.

Asda Home Insurance – 0845 504 5232

To speak to Asda about home insurance, call 0845 504 5232.  This customer services number can help with a variety of queries.  There is also a dedicated new quote line on freephone 0800 479 8711.

Asda uses two different providers for their home policies so in the event of a claim, use the number on your policy documents.

Asda Home Insurance (post-07/07/2014)

If you took a policy after July 7th, 2014, then you can use the following numbers:

  • Queries, claims and renewals: 0800 479 8711 *
  • Home emergency claims: 0800 783 5498 *
  • Legal protection claims: 0344 893 5735 **

* Freephone number

** Local rate UK phone number

You can also write to Asda about home insurance at:

Asda Home Insurance,

PO BOX 5733,

SOUTHEND ON SEA,

SS1 2ZP,

United Kingdom.

Asda Home Insurance (pre- 7th July 2014)

If you took a policy before July 7th, 2014, then use the following numbers:

  • General Customer services: 0845 504 5232 **
  • Home insurance policy claims: 0845 683 0802 **
  • Home emergency policy claims: 0800 316 1030 ****
  • Renewals of home insurance: 0800 479 8711 ****
  • Legal protection policy claims: 01603 420080 ***
  • Key cover policy claims: 0871 230 1213 *

* Calls cost up to 13p per minute plus access charge

** Calls cost up to 7p per minute plus access charge

*** Standard rate phone number

**** Freephone number

Asda Renters Insurance – 0330 332 2637

If you took Asda Renters Insurance, then you call 0330 332 2637 to speak to the customer services team about the policy.  You can get a new quote on this line or use their dedicated website page https://renters-insurance.asda.com/quote.  For any postal queries use the following address:

Asda Renters Insurance,

PO BOX 5733,

SOUTHEND ON SEA,

SS1 2ZP,

United Kingdom.

Asda Credit Cards – 0371 704 3369

Asda’s credit card department can be reached on 0371 704 3369.  Lines are open weekdays from 8:30am until 8pm, Saturdays from 9-6 and Sundays from 10-4.  Calls are charged at local call rates.  You can also access their FAQs section on the Asda Money website at http://money.asda.com/credit-cards/faqs/ or make an online application at http://money.asda.com/credit-cards/credit-card-eligibility/

Asda Gift Cards – 0800 952 0101

If you have lost an Asda gift card or have any issues with one you bought, you can ring 0800 952 0101.  You can also check the balance on the card here or at any checkout in store.  The customer services desk can also check it for you – use this locator to find your nearest store http://storelocator.asda.com/

Grand List of Asda Phone Numbers

DEPARTMENT

CONTACT NUMBER

Customer Services (Supermarket Groceries)

0800 952 6060
Customer Services (George clothing & homeware)

0800 952 3003

Asda Opticians queries

0800 479 8716

Asda Travel queries

01737 336 450

Asda Mobile queries

0800 079 2732

Asda Photo & Card queries

0800 479 8713

Asda Call Time queries

0330 777 1804

Asda Tyres queries

0800 9520 395

Asda Travel Insurance queries (Asda Money)

0800 138 2373

Asda Travel Money queries (Asda Money)

0800 188 4002

Asda Car Insurance queries (Asda Money)

0333 222 4544

Asda Van Insurance queries (Asda Money)

0333 222 1052

Asda Motorbike Insurance queries (Asda Money)

0844 409 7184

Asda Caravan Insurance queries (Asda Money)

0844 409 8472

Asda Over 50s Life Insurance queries (Asda Money)

0800 202 8104

Asda Motorhome Insurance queries (Asda Money)

0844 409 8870

Asda Pet Insurance queries (Asda Money)

0844 800 5407

Asda Home Insurance queries (Asda Money)

0845 504 5232

Asda Renters Insurance queries (Asda Money)

0330 332 2637
Asda Credit Card queries (Asda Money)

0371 704 3369

Asda Gift Card queries

0800 952 0101

Alternative Contact Options

If you need more ways to contact Asda, you can use the following database of contact information – https://asda.custhelp.com/app/helphome

Follow & Message Asda on Social Media

Asda is present on all the main social media sites and you can see them at:

Tips & Links

  • Call Costs

    • 0870 – calls cost 13p a minute plus access charge and aren’t covered by inclusive minutes
    • 0843 – calls cost 7p a minute plus access charge and aren’t covered by inclusive minutes
    • 01,02,03 numbers – basic access charge and no service charge set by company and are covered by inclusive minutes
    • 0800, 0808 – freephone numbers usually free to call with no access or service charge and don’t use your inclusive minutes