Argos can help you with any account issues. Get in touch with the team with a query or complaint you can ring 0345 640 2020
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Argos is a top retailer of home essentials, toys, sports equipment, accessories and beauty products on the UK high street. They have over 700 stores as well as a comprehensive website. If you need to reach out to the customer service team at Argos, you can ring their main line on 0843 837 5409 (7p a minute) or 0345 640 2020 (local rate call).
|Helpline||UK contact numbers|
|Home Delivery Queries||0345 640 2020|
|Argos Stores||0345 640 3030|
|Disabled Customer Queries||0845 640 3030|
|Textphone Number||0845 640 0755|
|Audible CD for disabled people||01435 862 737|
|Gift Cards||0371 384 3532|
|Business Gift Cards||0345 421 7000|
|Argos Card Helpline||03456 400 700|
|Existing MasterCard Queries||0330 099 3001|
|Pet Insurance Customer Service and Claims||0345 078 7500|
|Pet Insurance Enquiries||0800 107 1077|
|Contact Veterinary Nurse (24 hour)||0800 197 6717|
|Car Insurance Queries||0800 214 2561|
|Travel Insurance Queries||0800 422 0381|
|Media Team||0845 120 4365|
|Legal Department||0845 640 2020|
|Stolen Phone/ Phone Insurance Complaints/ Break Down Care||0800 597 8499|
|Affiliate Program||0208 785 5825|
|Argos Spares Customer Services||0333 400 0420|
|Argos Spares Sales Team||0844 55 70 320|
|Screwdriver Ltd||0800 454 828|
|Castelan Limited For Furniture Care Cover Queries||0800 111 6768|
|Castelan Limited For Furniture Care Cover Claims||0370 320 0332|
|Jewellery And Watch Care||0800 561 4488|
|Mon-Sat 8 AM-8 PM Sun 10 AM-6 PM|
|Argos helpline||Mon-Sat 8 AM-8 PM Sun 9 AM-6 PM|
|Argos pet insurance||Mon-Sat 8 AM-8 PM Sun 9 AM-5 PM|
|Pet insurance claims||24 hours|
|Car Insurance||Mon – Fri 8.00 AM – 9.00 PM, Sat 9.00 AM – 5.30 PM Sun 10.00 AM – 5.00 PM|
|Travel Insurance||Mon – Fri 8.00 AM – 8.00 PM; Sat 9.00 AM – 5.30 PM Sun 9.00 AM – 5.30 PM|
Standard Furniture care
|Mon– Fri 9 AM – 5.30 PM|
|Breakdown Care||Mon-Sun 8 AM to 8 PM|
|Jewellery & watch care||Mon-Fri 9 AM-5 PM|
As well as ringing the various contact numbers for Argos, you also have the option to send a query in writing. To do this, send it to their main customer services team at:
Argos Direct, Acton Gate, Stafford, ST18 9AR
The main customer services team at Argos is available on 0345 640 2020. Lines are open from 8 am until 8 pm Mon-Sat and from 10 am until 6 pm on Sundays. You can use this line to make a query, rearrange a missed delivery, cancel an order or change it. You can also visit the website to send an email through the contact form if you prefer.
If you want to contact the team to find out about one of their stores or query something to do with the branch network, then call 0345 640 3030. Or to simply find out where a store is located, use the store finder on the website.
Customers with disabilities
Argos are always ready to help customers with disabilities and if you need to talk to someone to arrange for a meet in person in a store or other assistance, ring 0845 640 3030. If you use a minicom, use 0845 640 0755 instead. You can even get an audible CD to help disabled customers by calling 01435 862 737 and they will send it out to you.
For queries relating to gift cards, you can either ring 0371 384 3532 or visit the website and submit a query there. If you are looking to purchase gift cards for your business, then call the dedicated team on 0345 421 7000.
Argos have an online order tracking system to see the status of your order from there. Add your order number and postcode to access this at https://www.argos.co.uk/webapp/wcs/stores/servlet/OrderTracking?langId=110&storeId=10151.
All products come with a standard 30 day return period unless stated otherwise. If you want to return an item, then you can take to a store or a partner collection point. You can return it with a prepaid postage label from Argos by calling 0345 640 2020.
Argos Card helpline
To manage your Argos card, you can ring 0345 6400 700. This line helps with queries, such as your bill, payments or balance. You can also download the dedicated app for your iPhone or Android phone and access your account that way.
Argos currently don’t offer a new customer MasterCard but if you already have one through them, you can get in touch by calling 0330 099 3001. You can also send correspondence to:
Argos MasterCard, P.O. Box 6239, Basildon, SS14 9WX
Argos offer a range of different insurance products and each has their own contact teams to help you get through to the right person.
- Main contact number – 0345 078 7500
- Email – [email protected]
- New quotes – 0800 107 1077
- Postal address – Argos Pet Insurance, PO Box 16282, Birmingham, B2 2XH
If you need to make a claim, contact 0345 078 7500 or send an email to [email protected]. And if you need to speak to a veterinary nurse at any time, call 0800 197 6717 – this is a freephone 24-hour number.
- Main number – 0800 214 2561
- Email – [email protected]o.uk
- Postal address – Argos Car Insurance, Rosalind Franklin House, Fordham Road, Newmarket, Suffolk CB8 7XN
- Main number – 0800 422 0381
- Email – [email protected]
- Postal address – Argos Travel Insurance, Maitland House, Warrior Square, Southend-on-Sea, Essex SS1 2JY
If you want to have an Argos mobile phone, you can visit the website to find out about the latest deals, handsets and packages to help you get the right option. They offer pay as you go, contract and SIM-only packages as well as accessories such as headphones and phone cases.
If you want to take insurance with your new phone, you need to do this within 45 days of buying it and you can get it from Argos by calling 0800 597 8499.
Argos spares team
Argos has a spares team who can be reached on 0333 400 0420 or via the sales team on 0844 55 70 320. Lines are open 9 am until 5:30 pm weekdays. You can also send a request via the website or by writing to Connect Distribution Services Ltd., Connect House, Small Heath Business Park, Talbot Way, Birmingham, B10 0HJ.
Standard furniture cover
If you buy furniture from Argos and take the extended cover on it, the policy is administered by Castelan Limited. To contact them, call 0800 111 6768 or to make a claim ring 0370 320 0332 (01 2000 200 if you are in the Republic of Ireland). For complaints, call the above number or use either the email address [email protected] or the postal address Castelan Limited, Alpha House, Sunnyside Road North, Weston-Super-Mare, BS23 3QY, United Kingdom.
You can use your Argos breakdown cover by calling 0800 597 8499.
Jewellery and watch care
If you have had a valuable stolen that is protected by Argos, then call the support team on 0800 561 4488. Or you can send details in writing to Domestic & General Insurance PLC, Leicester House, 17 Leicester Street, Bedworth, Warwickshire CV12 8JP.
For media enquiries, contact 0845 120 4365 or send your query via email to [email protected]. You can also send it via the website. Or Argos Habitat queries, contact 0207 427 8042 to email to [email protected]co.uk.
For any queries that are handled by the legal team at Argos, contact 0845 640 2020 or send it in writing to Home Retail Group plc, 489-499 Avebury Boulevard, Milton Keynes, Buckinghamshire, MK92NW.
Argos offers an affiliate program and you can join it by ringing 0208 785 5825 or by sending an email to [email protected].
If you have a complaint, the first place to start is the main contact number 0345 640 2020. They will try to solve the issue as quickly as possible or you can escalate it to the complaints department on 0800 597 8499. You can send details in writing to Domestic & General Insurance PLC, Leicester House, 17 Leicester Street, Bedworth, Warwickshire CV12 8JP.
If you are still unhappy with the matter, you can escalate it further to the Financial Ombudsman Service by writing to The Financial Ombudsman Service, Exchange Tower, London, E14 9SR, or emailing [email protected].