AOL Contact Number: 0808 234 9279

0843 133 7271

You can contact the Jobcentre Plus regarding Income Support on the Freephone number 0800 055 6688 or for general enquiries, you can call 0345 608 8545 for new claims or 0843 133 7103 for existing claims.

Mobile users can click on the number above to call this company.

This is a non affiliated call connection service. The call connection telephone numbers supplied by phonethem.co.uk are charged at 7p for the first minute and then 7p per minute plus your phone companies access charge. Callers must be over the age of 18.

AOL Customer Services – 0808 234 9279

AOL has a freephone customer services line available on 0808 234 9279 or you can also call the local rate number 0843 133 7271.

The second number is charged at 7p a minute from landlines and is the main UK contact number for all services from the company.

The numbers also help with technical support for any AOL account including lost login information and username or password problems.

You can also ring the number for any digital products or affiliate products such as Computer Checkup, System Mechanic of SUPERAntiSpyware.

The freephone number is open 8 until midnight, 7 days a week but may be closed on Bank Holidays.

There are also some dedicated social media options to contact the customer services team, as is appropriate for this type of company. So you can tweet to @aolsupporthelp or by visiting the Facebook app page at https://www.facebook.com/aol/app/128953167177144/

AOL Mail

AOL mail has a dedicated customer services line on 0808 234 9279.

The number is there to help with problems such as emails not being sent or received or to deal with potentially hacked accounts. You can also visit the website https://myaccount.aol.com/ where there is a range of troubleshooting and FAQs that can resolve many problems.

Also, check https://help.aol.co.uk/articles/aol-mail-troubleshooting-and-error-messages for common problems affecting the whole network. You can also fill out a feedback form at http://feedback.aol.com/aolmailsupport to inform them of a problem or a solution you have found.

AOL Complaints & Head Office – 0207 492 1000

You can make a complaint to AOL’s head office by calling 0207 492 1000. The first step to registering a complaint is to ring the freephone helpline number on 0808 234 9279. If you can’t ring, then you can ring the head office number to escalate the complaint. In addition, you can write to the company with details of the problem although this will take longer than a phone call:

AOL Complaints Department,

Shropshire House,

11-20 Capper Street,

London,

WC1E 6JA,

United Kingdom.

Should AOL not be able to deal with the problem, you have the right to take it to the Alternative Dispute Resolution (ADR) scheme. Anyone taking part in the scheme can be used but AOL do recommend the Internet Service Providers Association who can be reached on 0870 0500 710 who are experts in dealing with companies such as AOL.

Main AOL Contact Numbers

AOL DEPARTMENT	UK PHONE NUMBER
Customer Services (general)	0808 234 9279
Complaints & Head Office (all customers)	0207 492 1000

Alternative ways of contacting AOL

Internet-based companies like AOL don’t always have a lot of non-internet ways to get in touch with them. Instead, they tend to focus on ways to contact them online where most of their services are based. However, there are some options including email and postal addresses and social media sites.

Write to AOL

While slower than other methods, you are still welcome to write to AOL at the below address for any queries or complaints:

AOL,

Shropshire House,

11-20 Capper Street,

London,

WC1E 6JA,

United Kingdom.

Send an Email to AOL

You can use the general email address to send information to AOL or you can fill out a support form on the website at https://help.aol.co.uk/email-support/

AOL’s Social Media Pages

There are also various social media options to contact the company where you can reach out about problems. Remember not to send sensitive information via these sites as it may not be secure.

Follow AOL on Facebook

www.facebook.com/aol (Main Site)

www.facebook.com/aol/app/128953167177144 (Customer Services)

Send a Tweet to AOL’s Twitter Page

twitter.com/AOL (Main)

twitter.com/aolsupporthelp (Customer Services)

AOL on Google+

plus.google.com/+aol

Check out AOL’s LinkedIn Page

www.linkedin.com/company/aol

AOL’s Instagram Pictures

www.instagram.com/aol