The main Aldi customer service line is 0800 042 0800. This number is free to call and puts you in touch with someone at the customer services team. If lines are busy, you can also use 0843 133 7270. These numbers allow you to check stock in a store or give feedback about your shopping experience.
You can also arrange a refund for a product bought in one of the shops although you will need your receipt and product packaging to do this.
You can also ring 0800 042 0800 if you want to change or cancel an online order, amend the delivery time or provide delivery instructions.
The 0800 042 0800 number is a freephone number and lines are open 8-9 Mon to Sat and from 9-7 Sundays. Hours may be reduced on bank holidays. The team also has a dedicated email address at [email protected]
You can contact the Aldi Photo Service on 0800 0835 882 to help with technical support for the website as well as to track an order. You can use the number to change an order or the time of delivery as well as get information about pricing and shipping times. You can also use the online contact form at http://www.aldiphotos.co.uk/contact/ and see the frequently asked questions section at http://www.aldiphotos.co.uk/help-faq/
Aldi has a recruitment team that can be reached on 0845 835 4424. This business rate number lets you speak to a careers advisor about jobs in the company, apprentice roles and logistic careers as well as roles within their head office. You can also use 0845 835 4424 to check on the progress of an application or to change an interview time or date. You can use their dedicated email address if you can reach them on the phone – [email protected]
There is also a technical support number for any problems with their recruitment website which can be reached on 0844 800 9386. Alternatively, send information to [email protected]
If you need to make a complaint about some aspect of your experience with Aldi, you can call 0800 042 0800 or ring directly to the head office on 01827 711 800. These numbers cover all complaints including products and store queries. You can also send information via email to [email protected] or write to the head office at:
Aldi Head Office – Complaints,
If you are unhappy with the response to your complaint or how it is being handled, you can ring the Retail Ombudsman on 0203 137 8268. This is the official Alternative Dispute Resolution service for the company. You can also use the email address to send details [email protected] or visit the website www.theretailombudsman.org.uk. If you prefer to write, send details to:
The Retail Ombudsman,
33 floor Euston Towers,
286 Euston Road,
UK PHONE NUMBER
Aldi General Customer Service
0800 042 0800 & 0843 133 7270
Aldi Photo General Customer Service
0800 0835 882
Aldi Careers (recruitment)
0845 835 4424
Aldi Complaints (all)
01827 711 800
With over 10,000 stores worldwide, Aldi is one of the leading international discount supermarkets. They also operate a range of social media network accounts to communicate with customers including:
- Facebook: https://www.facebook.com/AldiUK.
- Aldi Scotland Facebook: https://www.facebook.com/aldiscotland.
- Twitter: https://twitter.com/AldiUK.
- YouTube: https://www.youtube.com/user/AldiUK.
- Instagram: https://www.instagram.com/aldiuk/.
- Pinterest: https://www.pinterest.com/aldiukstores/.
- LinkedIn: https://www.linkedin.com/company/aldi-uk.
Ringing is always faster but if you prefer to write to the company about any matter or need to forward paperwork, you can use the following address: